Faten A. Zaqut

832-***-**** adzhu8@r.postjobfree.com Houston, Texas

PROFESSIONAL PROFILE

Career-committed, dynamic Human Resources Professional with experience working with global consultancies Protiviti, KPMG, and Moore Stephens. Record of success and achievements helping to lead complex, multi-site projects centered on Human Capital and Organizational Effectiveness including Strategic Human Resources Planning & Management, Talent Management, Succession Planning, Human Resource Process Development, and HRIS. Analytical team player, pragmatic problem-solver, and versatile communicator with multi-cultural staff. Green Card Holder/Permanent United States resident. Completely fluent in English and Arabic.

SKILL SUMMARY

Strategic HR Planning * Retention & Succession Planning *Talent Management & Competency Modelling

Training & Development Strategy * Workforce Planning * Employment Federal & State Regulations

Strategic Planning & Implementation * Leadership Management * Cross-Cultural Team Building

Client Relationship Management * Client Presentations * Benchmarking

Business Modeling * Organizational Design * Process Development

Business Plans * Financial Analysis & Planning * Change Management

Market Research * Trend Analysis * Stakeholders” Analysis

PROFESSIONAL EXPERIENCE

Texultancy LLC, Houston, Texas July 2018 - Present

Provides Business Advisory and Human Capital Consulting Services to Small and Midsize Companies

Director and Lead Consultant

Assist clients in formulating Business Objectives and Human Resources Strategies, developing Operating Business Plans, and performing Market Studies to assess new market entry opportunities. Work on Organizational Restructuring. Build strategic, effective Human Resources functions by providing methods of employee goal setting, talent management, succession planning, and initiatives for career development.

Developed a 2021 Market Study for an Industrial Insulation and Petrochemicals Waterproofing Materials company in Kuwait. Provided insights on key market players and assessed challenges in attracting key investors either through acquisition or new entity development to set-up a production entity. Made online presentations comprised of graphics, core findings, market entry scenarios, and key economic conditions.

Created and presented a Market Dynamics Analysis to a midsize company analyzing supply and demand for two skin care product lines. Aligned with investors’ objectives, developed Sales Forecasts and formulated a Sales Strategy based on a broad mix of products. Identified Regional Value Propositions for markets in Dubai (UAE), Kuwait, and Saudi Arabia.

Protiviti, Inc., Middle East Member Firm, GCC Region, Kuwait City, Kuwait Feb 2008 – July 2018

Global Consulting Firm; $1.2B Rev. & 5000 Employees; Wholly-owned by Robert Half International; NYSE Member

Senior Manager, Business and Financial Advisory Services

Provided a spectrum of Business Advisory and Human Capital Services working closely with project teams on designing road maps to identify quick wins (“low hanging fruit”) as part of strategic business changes. Clients included medium to large companies in diverse industries across the Middle East, including UAE (Dubai and Abu Dhabi), Oman, Bahrain, and Kuwait. Led and conducted workshops for Executive Management regarding Strategic Shifts, Business Planning, and Change Management.

Subject Matter Expert (SME) and Module Leader of an Integrated Talent Management Project for a government-owned Electricity Holding Company. Led a team that developed a Competency Framework utilizing Job Family Modeling and Role Profiling for ten (10) subsidiaries involved in power generation, transmission, distribution, supply, and water desalination.

Led a major Human Capital Project developing a Competency Framework for more than 400 positions focused on managerial and technical skills for an organization with 2200 employees. Developed and implemented Training and Development processes, as well as Succession Planning policies. Conducted Train The Trainer and roll-out implementation workshops.

Provided Organizational Design and Restructuring of Human Resources Department Consulting for a leading bank in the Middle East that included comprehensive analysis of HR function, drafted functional responsibilities, Authority Matrix, Job Descriptions, Role Profiling etc. Work was done in concert with a World Bank subsidiary.

Developed ESOP and Share Based Reward Scheme for ACWA Power International, a developer and operator of power generation and desalinated water production plants. Illustrated the impact of ESOP Schemes on achieving Business Objectives and links to employees’ performance and individual objectives.

Moore Stephens Al-Nisf & Partners, Kuwait City, Kuwait Sept 2005 – Jan 2008

Public Accounting Partnership with Moore Stephens LLP, London-based Global Accountancy and Business Advisory

Department Head, Human Resources and Administration

Reported directly to the Managing Partner in Kuwait and led all aspects of the Human Resources function. Led the transition from KPMG to the new partnership with Moore Stephens and adapted to a new corporate culture and work processes. Recruitment & Selection, Training & Development, and Policies & Procedures were the main responsibilities in a more autonomous work culture. Managed 15-person staff.

Led Change Management centered on Human Resources in the transition from highly-centralized KPMG to a more independent work environment with Moore Stephens.

Participated in the Branding Campaign to promote Moore Stephens in Kuwait and to acquire new corporate clients.

KPMG Al-Nisf and Partners, Kuwait City, Kuwait Feb 2004 – Aug 2005

Privately-Owned, Public Accounting Partnership affiliated with KPMG, a Global Accountancy and Business Advisory

Department Head, Human Resources and Administration

Reported to a KPMG Regional Human Resources Director/Managing Partner, Middle East and South Asia (MESA). Core responsibilities included Recruitment and Selection, New Employee Orientation, Training and Development, Performance Management, and Payroll Management. Supervised 15 personnel.

Provided stable leadership and Human Resources management during a period of the firm’s substantial growth.

Established an efficient, accurate, and reliable Payroll process that increased confidence in a pivotal Human Resources responsibility.

Markedly increased Human Resources’ professionalism, integrity and trust as perceived by both Al-Nisf and KPMG Partners.

EDUCATION

Bachelor of Arts in Business Systems, Honors Program, 2007

The Open University, London, England

Bachelor of Business Administration, 2007

The Arab Open University of Kuwait, Affiliate of The Open University, London, England

TECHNICAL PROFICIENCIES

MS Office Suite Excel-Advanced Power Point Visio SharePoint Salesforce SAP

PROFESSIONAL EDUCATION / TRAINING

SAP ERP Essential, LinkedIn Learning, Houston, Texas, 2022

SAP ERP Beyond the Basics, LinkedIn Learning, Houston, Texas, 2022

Change Management- Roadmap to Execution, LinkedIn Learning, Houston, Texas, 2022

Lean Six Sigma Green Belt Training, Sprint Zeal, Houston, Texas, 2020

High Impact Presentations & Sales Effectiveness, Dale Carnegie (Selected by Employer), 2015

Comprehensive Consulting Methodology, Protiviti, 2009

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