CurriculumVitae

MD Dastagir

Mob: 939*******,

Mail id: adzht9@r.postjobfree.com

Operations Manager with16+ years’ experience in hotel industry, including 3 years in hospitality training, I have proven my talents and expertise in training & development. Summary

I aspire to work in an organization where I will be an asset in its operations and growth, and at the same time develop and refine my knowledge and skills in my areas of interest. I also believe and support the concept of creative growth, which gives my will the fuel to serve my employer and inspires me towards my goal.

Academic Qualification

Craft course in Hotel Management HHM3 at Greenfield’s catering technology services (sept - 2009), Hyderabad, India.

Graduation from Dr Br Ambedkar University, Hyderabad, India.

Intermediate from Telangana open school society MahbubNagar, Telangana, India.

S s c from Zilla praja parishad high school Jadcherla, MahbubNagar, Telangana, India. Technical Skills

MS-Office, excel.

Ids software,

Micros, Opera

Internet and E-mail

Skill Certificates

Basic food hygiene (HACCP) course from Saudi Municipality (2009 & 2011).

TOT (Training of Trainer) program certified from National skill Development Corporation.2019.

Attend Basic Fire & safety from Usha fire and safety.

National candidate course from 8 Andhra britalian, duration 2 years 1997 to 1998.

Attended bar flaring training from Ilia’s kousis 2005. Professional Experience

Job Role Organization Location From To

Operations manager Barista & wimpys

Chinese restaurant

(sirisha reddy

hospitality services)

Syncomint Solutions p v t Ltd

November.

Synchroserve global solutions Pvt

ltd, Hyderabad.

Svs medical college 12th Till date…

July 2022

December

2019.

erravalli August

MahbubNagar, India 2022

Hospitality Trainer Hyderabad, India 10th

(Faculty) December

2019.

F&B Trainer (faculty) Hyderabad,

Telangana, India.

25th June

2018.

F&B Manager Cocktails- amnesia lounge Hyderabad, India Feb 2017 23rd June 2018

Restaurant Manager Ohris Group Of Hotels-Baseraa Hyderabad, India March214 Jan 2017 Assistant Restaurant

manager

(Al-Marwa Rayhaan ) Rotana Makkah, Kingdom

Saudi Araibia

Dec 2009 Aug 2011

Guest Service Attendant to

F&b Supervisor

Novotel (Accor Group) Rajiv Gandhi

international

Airport,

Shamshabad,india

march2008 July 2009

Trainee to Guest Service

Agent

Taj group of Hotels Tajkrishna Hyderabad, India Dec 2001 Feb2008 Managerial Abilities

The primary function of operations management. A well-planned implemented strategy can help in meeting the deadlines and production goals of an organization.

Greet customer and tell check for satisfaction of food and beverages.

Responsible for guest complain and solve the issues, as well as staff motivations,

Actively involved in staff training in terms of operational and job knowledge, planning, organizing, staffing, leading and controlling.

Monitoring on store requisition to avoid over stock expired & too consistent of food beverage cost.

Involved in programming and installation of micros system for Outlet.

Monitored F&B budgets and costs as per company policy.

Continuously introduced new concepts and ideas to develop the F&B Services.

Planning for the necessary equipment in order to ensure. Monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed.

Making monthly staff duty roster & salary sheets, manage all activities related to daily retail floor functions as well as planning and strategizing.

Conduct daily briefings and monthly meetings.

Introduce our products to local customers and marketing professionals etc.

Maintain entire business planning and ideas, operations etc.

Responsible for local purchase and full fill the requirement of the hotel.

Taking feedback each and every customer by help of hostess and Guiding them,

Responsible Business promotion of food and beverages,

Restaurant service inventory,

Responsible for opening and closing of the restaurant.

Responsible for Hygiene maintain of the restaurant.

Maintain quality food and service to the guest. Maintain reputation of the company etc.

Healthcare facility is generally responsible for ensuring efficiency in delivery of high-quality care. That can include overseeing administrative costs, managing claims and billing, and legal compliance.

Waste Reduction - Waste reduction is one of the most important components of operations management. Various techniques can be used to identify and eliminate waste within manufacturing operations, such as lean manufacturing strategies, scheduling to manage inventory costs

Knows the importance of building a strong team and developing positive relationships among team members. This can be achieved by understanding and addressing the individual needs and concerns of staff.

Professional Strength

A result oriented self- starter, skilled learner and effective communicator, great team player, very adaptive, determined and a change agent.

Having the ability to motivate people. Ability to work under pressure and to targets.

Able to manage available resource to maximize productivity and efficiency.

Having a proven ability to plan, organize and control activities &staff.

Natural leadership skills

Languages Known

English, Hindi, Arabic, Urdu & Telugu

Personal Details

Date of Birth : 1st March 1983

Nationality : Indian

Marital Status : Married

Gender : Male

Height : 163cm

Passport Number : M1690544,

Address : 7-109 balajinagar, Jadcherla, m nagar, TS, India - 50930

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