Anirudh Pugazhendhi

Certified Salesforce Developer/Administrator

adzhsl@r.postjobfree.com

Detroit, MI 48326

PROFESSIONAL SUMMARY:

Certified Salesforce Platform App Builder with around 8 years of experience in the IT field and 7 years of experience in the Salesforce Platform with strong technology and business acumen along with extensive analytical and management skills.

Experienced in requirements elicitation through conducting group meetings and JAD sessions to identify customer needs, gather requirements and create Business Requirement Documents (BRD), Software Requirement Specification (SRS) and Use Case Narratives across multiple projects.

Enhanced skill in requirements elicitation, analysis, facilitation, presentation, communication, and conflict management followed by supporting multiple business solutions using Salesforce.

Experience in building Salesforce Applications using Apex, Visualforce, and Lightning Components.

Extensively worked different Salesforce functionalities, which include Batch Jobs, Apex Triggers, Apex Test classes, Visualforce, and Lightning Experience.

Good experience in working with Standard Objects, Custom objects, Page layouts, Workflow Alerts and Actions, Approval Process, Validation Rules, custom Tabs, custom reports, report extractions to various formats and Dashboards.

Expertise in developing UI Components using Visualforce, Lightning Components, Apex Controllers, HTML, DHTML, Java Script and CSS.

Experience in writing queries and relationships using SOQL, SOSL, DML and Database operations in Apex classes and Triggers considering the governor limits.

Good working knowledge in utilization of UI (User Interface) and development of Lightning Applications combining Lightning Design System, Lightning App Builder and Lightning Component features i.e., Lightning Components, Controllers and Events.

Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Salesforce using Apex Programming Language.

Working Experience in using Force.com, Apex Classes, Apex triggers, Visualforce, Batch Apex, Integration, REST, SOAP based Web services API, SOQL and SOSL, and Salesforce AppExchange.

Extensive Knowledge in Sales Cloud, Service Cloud, Marketing Cloud, Web services, REST-API, Salesforce Metadata-API, Partner WSDL & Salesforce Enterprise WSDL.

Integrated the SOAP/REST based APIWeb services for extracting data from external systems.

Experience in Performing Bulk Data Migration from Traditional Applications to Salesforce using data Import Wizard, Dataloader.io, Excel Connector, Workbench, Backupify, Apex Data Loader utility and ETL tools such as Cast Iron, ESB, Autosys.

Good Administration experience on different Salesforce functionalities such as Data Export & Import, Application Support, Picklist, Validation Rules, Workflow Rules, page layouts, Approval Process.

Involved in development of different Reports such as Tabular, Summary, Matrix and Joined followed by experience in development of Dynamic Dashboards which helps different users to have view the Dashboard depending upon their visibility access.

Experience with creation of users, groups and appropriate permission sets for Salesforce server logons and security checks on Profiles and Roles.

Working knowledge in implementation of Security at Object, Field, and Record Level for different users by using CRUD operations and implementing permission sets on profile creations, OWD settings and sharing rules.

Good Experience and Knowledge in using different ETL tools such as Informatica (Power Center) Designer, Repository Manager, Workflow Manager and Workflow Monitor.

SKILLS:

Salesforce.com

Salesforce CRM, Visualforce, Salesforce Lightning Experience, AppExchange, SOQL, SOSL, Apex Classes, Triggers, Workflows, Approval Process, Email Templates, Formulas, Validation Rules, Data Import Wizard, Roles, Profiles, Dashboards, Reports, Standard & Custom Objects, Case, Order & Campaign Management, Chatter, APEX Test Class, Custom Controllers, Controller Extensions, Salesforce Web services, SOAP API, REST API, Force.com Platform (Sandbox, Production), Sales Cloud, Service Cloud, Marketing Cloud, Lightning Components, Salesforce1, Salesforce A, Aura.

Salesforce Tools

Force.com, Salesforce CRM, Salesforce Developer Console, Salesforce Eclipse IDE Plugin, Data Import Wizard, APEX Data Loader, Excel Connector, Workbench, Backupify, Cast Iron, ESB, Autosys, Ajax Toolkit.

Software Tools

SQL Developer, Android Studio, QTP, Clear Case, Toad, MS Visio, MS Project, Rational Rose, IBM Rational Requisite Pro, HP ALM, HP QC, Rational rose, BPMN, MS Visio, Bizagi, Tableau, JIRA, Rational Clear Quest

Databases

Salesforce CRM, MySQL, SQL Server, JDE-ERP, DBMS, OFM Middleware, Siebel CRM, Oracle 10g, SQL Server, Informatica

Programming Languages

C, C++, Java, J2EE, APEX, SOQL, SOSL, SQL, CSS, XML, HTML

Certifications

Salesforce Platform Developer 1, Salesforce Administrator, Business Process Management, IT Project Management

PROFESSIONAL EXPERIENCE:

Salesforce Administrator/Developer

UC Innovation - CA August 2019 to present

Responsibilities:

Worked with Business analysts to determine business and technical requirements designed custom objects and made appropriate changes to Standard objects on SFDC.

Worked on integrating SAP and Salesforce system using SOAP and REST APIs.

Implemented the Web Services through WSDL in the salesforce.com for outbound messaging.

Created Record-Triggered Flows to provide notifications to the admins and other relevant users to keep track of high-priority tasks that helped in expediting the data loads and responses to/from the clients.

Performed Asynchronous calls by creating Custom Triggers in Apex programming that met with business logic requirements.

Manipulated data based on the needs using SQL and SOQL.

Implemented Email-Case, Web-Case in Salesforce Lightning and Classic for quicker responses.

Deployed components from Dev Sandbox to QA, UAT and Prod Environments.

Designed Approval Processes & Auto-Response Rules for automating business logic.

Worked with Team Lead to develop the app in an optimized way.

Provided post-production support to the end users in creating reports, addressing small error issues and Administrations tasks while maintaining user profiles and privileges.

Created and managed List views, Kanban view, Pages in App Builder in Lightning.

Gained skills in implementing and utilizing analytical tools such as JIRA, Visio for gathering and creating business models.

Designed Time dependent Workflows and Scheduled Apex classes for executing and meeting criteria’s and writing formulas.

Participated in planning and execution of User Acceptance Testing for extensive testing practices.

Involved in implementation of Service Cloud functionality by using Web to E-Mail, E-Mail to Case and Web to Custom Object within Force.com Platform.

Developed Workflow rules and defined related tasks, time triggered tasks, email alerts, and filed updates to implement business logic.

Worked with the Salesforce team in utilizing certain AppExchange products as per the needs of the organization.

Outlined the organization hierarchy, created profiles, roles accordingly in Salesforce, and worked on visibility and security settings around them as required by the business.

Salesforce Administrator/ Developer

Ford, Michigan August 2017 – July 2019

Responsibilities:

Created lightning components, added Design parameters for an efficient lightning component experience.

Implemented Web Services in Salesforce.com for outbound messages with WSDL.

Developed Apex classes and controllers for more refined Global search.

Used Aura Framework by adding Aura attributes and Handles for more interactive lightning experience.

Integrated SAP and Salesforce system using SOAP and REST APIs.

Consumed field level security along with page layout in Lightning to manage access to certain fields.

Developed a Process API that runs on a Scheduled time to process the file from Client’s SFTP server.

Deduced and reported productions to Product owners whenever an error occurs.

Scripted complex DataWeave 2.0 transformations.

Synchronized data between various systems using Batch Processing Jobs.

• Carried out production deployment along with my Team Lead for every Sprint release.

Created on synchronization of customer contacts, email alerts, events, email templates and tasks between Salesforce for different standard and custom objects.

Created APEX Classes, APEX Triggers to implement business logic based on client’s requirements.

Performed inserts, update, and bulk import/export of files from Salesforce objects using Jitterbit Cloud Data loader.

Reassigned Account and Contact records in different cases, which are allocated to different contacts with manager roles using Batch Apex.

Worked on enhancing the experience using Service Cloud in using live agent and utilizing the salesforce Application i.e Form Assembly from App Exchange and integrated within Salesforce Org and to obtain survey responses on other custom Objects.

Junior Software Developer

Phoenix IT Solutions- Chennai, India August 2016 to May 2017

Responsibilities:

Involved in software development by coordinating with requirements and schedules followed by designing documents with the business team.

Involved in complete Software Development Lifecycle (SDLC) phases i.e. analysis, design, development, testing, implementation, production, issues and documentation.

Responsible for development of mock-up demo of the project and presented before the client to check that it meets their requirements.

Interacted and communicated with the business user from the client side to understand the business requirements on timely basis.

Designed and Developed code for the XML driven UI using JSP, XML, CSS, HTML.

Prepared various documents, which would help in easy understanding and implementation of the software.

Responsible for coding SQL Statements and Stored procedures for back end communication using JDBC.

Developed enterprise components that took care of collecting and processing data in Java.

Developed script-using Eclipse to Build, Package, Test and Deploy application in application server.

Worked on Suggestion Documents to improve the quality of the application, which ensured Quick, and Easy Monitoring and Reporting.

Prepared status report of the application and enhancements suggested by the client.

Created Unit Test documents followed by involvement with the testing team in different phases of testing i.e. integrated, load and stress testing.

Delivered presentations to the client about the status and functioning of an application when needed.

EDUCATION:

Master’s in Mechanical Engineering Arizona State University, Tempe

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