Data Entry Food Services
Resume:
Stephanie Nicole Allison
Forestville, MD 20747
*******************@*****.***
Secretary/Administrative Skills
Skilled administrative support professional valued for multitasking strengths, organizational abilities and diplomatic handling of confidential information
Advanced command of MS office along with strong business, professional and personal skills.
Loyal and committed to helping customers, going above and beyond to make sure their expectations has been met in a timely manner
Reviewing potential candidates resumes for HR to recruit the best talent that meets all departmental hiring requirements
Skills
Type 60+ WPM
Communication, organizational, decision making, and managerial skills
Interpersonal skills and a team-player
Experience in Student Information System (School Max)
Office Management
Customer Service
MS Office (Outlook, Word, Excel, PowerPoint, Access)
Records Management
Executive & Administrative Support
Spreadsheets & Data Entry
Switchboard
Scheduling & Calendar Management
Payroll submission (Oracle)
Meeting & Event Planning
Copiers, scanning documents, faxing, and multi-line telephone
Education
Forestville High School- 2000 Graduate
University Maryland University College- Certificate in Business Management Foundations 2013
Work Experience
Prince Georges County Publics Schools (2005 - Current)
Free and Reduced-Price Meals Application Center
Data Entry Clerk (Served as an Acting Supervisor supervising 15-30 employees)
6311 Randolph Road, Rm 11
Camp Springs, MD 20746
Greet and assist clients (aided in completion of applications and corrections to previously filed applications)
Answer multi-line phones; message taking and forward calls to proper person
Screen all incoming calls to center regarding application concerns: i.e., lack of information on application; incorrect data; etc.
Handle all facsimiles (both incoming and outgoing)
Review and edit applications for free or reduced priced lunch meals.
Determine eligibility for the program.
Maintain the online website
Enter correct data into the database.
Serve as a liaison between Maryland State Department of Education (MSDE), United States Department of Agriculture (USDA), Director of Food Services, and Supervisor of Food Services regarding regulations and operations for Free and Reduced-Priced Meals (FARMS).
Review Federal, State, and Internal audits and following up on deficiency as they relate to regulation and compliance.
Perform routine computer operation duties such as inputting and extracting data on a variety of media, controlling printers and monitoring peripheral equipment operations.
Perform problem determinations procedures to solve hardware, software and telecommunication problems. Notifies appropriate vendor or department personnel when necessary.
Performs the full range of statistical data operator duties for a multiple application computer center.
Train data entry personnel, records technician, and other assigned staff the proper operation of equipment and procedures.
Maintain effective records and administration.
Responsible for quality control, training and monitoring of operations.
Responsible for maintaining effective communications with the Director of Food Services, central office staff, MSDE, USDA, and the community.
Assist with identifying areas in need for specific training.
Assist with implementing training programs and conducting training for all staff including Temporary staff regarding FARMS.
Assist Food Service Specialists, Food Service Supervisors, and Food Services Managers with Federal, State, and Internal audits.
Monitors production for compliance with established Federal, State, and Internal regulations and procedures.
Provide creative leadership cultivating new ideas and activities.
Communicates concerns to the Director, Food Services Supervisors and Supervisor of Food Services Operations regarding policies and procedures.
Reports immediately to the Food Services Supervisors any problems with which assistance will be needed to resolve an issue at an assigned schools.
Train employees on use, maintenance and cleaning procedures of equipment.
Oversee large equipment purchases within budget guidelines; making recommendations to Food Services Director.
Maintain the Application Centers equipment inventories; recommend equipment replacement as needed.
Assist in developing upgrading designs in the center and making recommendations to the Food Services Director.
Act as a liaison between the Application Center equipment supplier and the Food Service Director.
Coordinate, supervise, and monitor all Application Center repairs; and following up on equipment repair request.
Perform other related work as required.
.
Aspen Systems Corporation (2002)
Document Management Technician
1126 16th Street NW, Suite 500
Washington, DC 20036
Answered department phones, forwarded to proper person and/or took messages
Performed litigation support for the Department of Justice Attorneys (initial keyboarding, revisions and preparation of final work product)
Prepared materials for delivery to the Trial Staff of the DOJ.
Navigated the appropriate database to retrieve needed documents (PDF’s, PST’s, etc.). Copy files from media sources to include CD’s, DVD’s, the internet etc. and upload to the litigation server using proper directory structure.
Identified the correct document number range and created computer-generated number labels, utilizing Labels Unlimited.
Performed quality control on the labeling of incoming attorney/claimant correspondence.
Searched, identified, and updated the SQL- based Intranet Explorer database with tracking information.
Identified, retrieved, and reviewed claims files, utilizing the database.
Reviewed the case files and corrected the error, which included, re-labeling, re-coding and/or working with the Scanning Team to have documents re-imaged.
Identified and reported discrepancies with the pages ranges and index.
Filed incoming payment authorization forms.
Contacted financial institutions and law firms to confirm payments.
References
References Available Upon Request
Contact this candidate