Customer Service Data Entry
Resume:
Laura Morante
**************@*****.*** 210-***-**** San Antonio, Texas
OBJECTIVE
Actively seeking a full-time position in an environment where I can utilize my attention-to-detail, interpersonal skills and process-orientation to help clients achieve their goals. Significant experience in title processing and administration, customer service, automotive, office management and office administration. Exceptional work ethic, excellent communication skills and strong team player with a track record of exceeding expectations. WORK EXPERIENCE
Customer Service Representative (Temporary Position) Dependable Business Solutions March 2022 - August 2022
● Answered inbound customer calls promptly, processed applications, and scheduled appointments.
● Processed application documentation by scanning documents and reviewing for accuracy.
● Sorted both incoming and outgoing mail, and greeted clients and pre-register incoming clients for appointments.
Auto Title Clerk
Auto Bravos LLC May 2020 - November 2020
● Assisted new vehicle owners in completing the title transfer process.
● Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
● Processed, completed and signed title documents through computer vehicle registration program and maintained expert knowledge of software systems.
● Evaluated documents to assess property ownership. Receptionist (Temporary Position)
San Antonio Staffing December 2019 - March 2020
● Greeted visitors, responded to inquiries and directed guests to appropriate personnel.
● Answered, screened and directed incoming calls using multi-line telephone system.
● Provided administrative support to team members, including making copies, sending faxes, organizing documents and making appointments. Sorted incoming mail and directed to correct personnel each day. Auto Title Clerk
Texas Tags and Title November 2017 - December 2019
● Quickly and accurately processed paperwork to transfer vehicle ownership title from dealer to purchaser for new and used vehicles.
● Received payment and posted to appropriate customer accounts.
● Maintained expert understanding of state-level DMV title regulations. Auto Title Clerk
San Antonio Auto Title Services April 2017 - March 2017
● Assisted new vehicle owners in completing the title transfer process.
● Received payment and posted to appropriate customer accounts Auto Title Processor
Bexar County Tax Office February 2001 - May 2012
● Filed paperwork to transfer vehicle title from dealer to purchaser for new, used and wholesale sales.
● Processed and maintained title files, received payment and posted to appropriate customer accounts. EDUCATION
High School Diploma, John Jay High School San Antonio, Texas SKILLS
● CRM Software, Microsoft Office (including Microsoft Excel, Microsoft Word, Microsoft Powerpoint), Data Entry, Payment Processing.
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