Mallery Gibson

**** *******’s Green Blvd., Bartow, FL 33830 305-***-**** ~ adzhnc@r.postjobfree.com

Summary

Dedicated and focused team player, with MS Office knowledge, seeking a position within the administrative field. Possess the ability to perform any data-handling and presentation tasks required for the job. Experienced in AS400. Experience

Credit Administrator Specialist SOUTHERN GLAZERS WINE & SPIRITS: LAKELAND, FL June 2021 - Current

Assist with customer calls, placing orders; Liquor License; Billing; etc.

Handle cases via Salesforce – Liquor license issues; creating new accounts; account maintenance.

Obtain credit reports via Experian – Business & Personal.

Ensure timely and accurate output of all services to the customer.

Effectively handle large volume of calls in a timely manner, providing premier customer service. Customer Service Representative

May 2019 - June 2021

Assist customers and provide information in response to inquiries about products and services.

Handle incoming calls and resolve customer issues including billing & licensing inquires.

Responsible for problem-solving with a positive and professional demeanor. Full-Time Deli Clerk PUBLIX SUPERMARKET: LAKELAND, FL May 2016 - May 2019

Prepare food for customers, including slicing deli meats and cheeses, making sandwiches, and pricing and packaging items.

Assist customers with catering and platter orders, providing premier customer service. Food Service Worker III DOCTORS HOSPITAL: CORAL GABLES, FL April 2015 – May 2016

Hostess to Doctor’s Boardroom

Prepare and serve food to guests, visitors and employees, catered events at the hospital. Dish Room Washer FORT MADISON COMMUNITY: FORT MADISON, IA November 2014 – March 2015

Clean, sanitize, and restock dishes, glassware, and utensils.

Maintained safe, clean environment in alignment with sanitation guidelines . Food Service Worker III DOCTORS HOSPITAL: CORAL GABLES, FL June 2010 – September 2014

Maintain deli section; Food preparation; Cater events; Assist patients, guests, and visitors. Certified Evening Food Manager QUIZNOS SUBS: HOMESTEAD, FL February 2008 – September 2010

Assist Manager in maintaining store and employees.

Interview, engage and dismiss employees, if needed.

Complete shift reports and food orders.

Education and Training

BS Degree: Business Management, 2019 Grand Canyon Univ (Online) – Phoenix, AZ High School Diploma : 2004 Robert Morgan Technical School – Miami. FL

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