Prasanna Panguluri

Email: adzhix@r.postjobfree.com

Mobile: +1-551-***-****

LinkedIn: https://www.linkedin.com/in/prasanna-panguluri-174a1a24/ Summary

• An achievement-driven professional, over 12 years of diversified experience as Infrastructure Engineer and Build/Release Management, Configuration management (Infrastructure as a code Technologies), Source code management (SCM), Cloud infrastructure and virtualization in financial services industry

• Extensively worked on CI/CD pipeline for code deployment by engaging different tools (Jenkins, Ansible, Code Pipeline) in the process right from code check-in to Production deployment integrated with security tools like Blackbuck, SonarQube, Fortify Scan, Docker, Kubernetes and managing cloud services with AWS. Also, other tools like Bitbucket, GitHub, jfrog, Atlassian stack of tools.

• Worked on AWS Cloud platform and its features which includes EC2, VPC, EBS, AMI, SNS, RDS, EBS, Cloud Watch, Cloud Trail, Cloud Formation, Auto scaling, Cloud Front, IAM, S3, Route53, Load balancer etc.

• Implemented container system like Docker and container orchestration like EC2 Container Service, Kubernetes using IaC as Terraform modules.

• Expertise in Querying RDBMS such as Oracle, MY SQL and SQL Server by using PL/SQL for data integrity.

• Good knowledge and hands on experience in monitoring tools like ELK, EFK, Prometheus, Grafana, Datadog, SPLUNK etc.

• Experience in System Administration, System Builds, Server builds, Installs, Upgrades, Patches, Migration, Trouble shooting, Security, Backup, Disaster Recovery, Performance Monitoring and Fine-tuning on Linux and UNIX (Red Hat Linux, SUN Solaris) Systems.

• Expertise in Installation, Configuration, deployed new patches and administration of Red hat Linux 4x, 5x, 6x, 7x

• Expertise in Installation, Configuring, and management of ESXi5.5 and 6.0 versions and VMware Virtual Center 5.5/6.0.

• Excellent leadership skills with ability to work efficiently in both independent and team work environments.

Professional

certifications

and

knowledge

• AWS Architect Associate SAA-C02 (Certified).

• AWS Cloud practitioner Essentials (Second Edition) (Certified).

• Red Hat Certified Engineer (RHCE) 6 (Certified).

• Red Hat Certified System Administrator 6 (Certified).

• IBM Certified System Administrator - AIX 6.1 Administration (Certified).

• AMFI Certified (Advisors Module) (Certified).

• Docker and Kubernetes.

• Terraform.

Technical

Skills

• SCM Tools : Bit Bucket, GIT.

• Build tools : Python, Maven, Java.

• Cloud Platforms: : AWS, PCF (Cloud Foundry).

• Continuous Integration : Jenkins.

• Configuration Management Tools : Ansible, Puppet, Terraform

• Tracking Tools : BMC Remedy, ServiceNow, ITSM, JIRA, Confluence page for documentation.

• Containers : Docker, Kubernetes.

• Virtualization : Oracle Virtual Box, VMware, Cisco UCS.

• Scripting languages : Shell scripting, Python, Groovy

• Databases : Oracle, MS SQL Server, MySQL, Cassandra, PostgreSQL

• Operating System : Linux and Windows.

• Methodologies : Agile, Scrum, Kanban

• Monitoring Tools : Splunk, Grafana, Kibana, ELK

• Code: Devshell, Visual studio code, IntelliJ IDEA

• Data analysis: Qlikview and Qliksence.

Work Experience

JPMorgan Chase & Co.

Sept 2016 to till now

Infrastructure Engineer

Project: Data Center services Product - GTI Decom Factory – Till Date

• Primary responsibilities to take ownership and accountability in delivering infrastructure projects within the given expected time lines.

• Provisioning servers for new data center using customized blue prints and working on cost saving project by repaves.

• Demonstrated a keen understanding of project lifecycles, from initiation to execution and closure by effective communication and stakeholder engagement, I ensured that project milestones were met and risks were mitigated proactively.

• Highly skilled in utilizing project management tools and methodologies such as Agile, Scrum, and Kanban. Always believe in continuous improvement and adaptability, and seeking ways to streamline processes and optimize project delivery by facilitating sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

• Engaging downstream support team to work on Farm wide breaks or web/app certificate expiration scenarios.

• Supporting web application - Python Django and Java NodeJS

• Django admin pages will be used for config changes of python code and python ORM queries used for debugging code and get data from database.

• jupyter notebook will be used to run API/python jobs and bug fixes.

• Used Restful API’s for workflow integration/automation using postman

• Uses SOAP tool for calling APIs to execute function process.

• Developed tools using groovy, python, shell scripting, XML to automate the tasks

• Used Bitbucket as source code repository and Git for clone, pull, committing code, build and deploy project to a central repository after Pull Request (PR) approved and code is merged

• Experience with Jenkins by installing, configuring and maintaining for Continuous integration

(CI) and Implemented a CD pipeline involving Jenkins using Groovy, Ansible to complete the Automation from commit to Deployment

• Working on Jenkins to drive all micro-services builds to the Jfrog/nexus artifactory and deployed to PCF; And using Cloud Foundry as PaaS, build and deployment will be performed in PCF environment.

• Integrated Jenkins with perform various scans like Revan, static for vulnerabilities to ensure code is secure and Sonar scans application code, which identifies possible bugs, technical debt, and reports on code coverage.

• Post UAT deployment, validate selenium unit test & regression testing framework.

• Jenkins for CICD, enablement of Continuous Delivery with ServiceNow instant change authorization.

• Performs post deployment activity by doing smoke test, restarting services like Redis, celery jobs and application from cloud (PCF)

• Actively participated in system testing, Production support and deployments.

• For web application, ingest log data to Logstash configuration file, installing Logstash, Elasticsearch and Kibana for monitoring and managing critical applications and infrastructure.

• Creating Kibana Dashboards for API calls, Monitoring host logs and metrics.

• Designing and maintaining efficient data indexing and storage strategies within Elasticsearch to ensure fast search and retrieval performance

• Monitoring the API endpoints using Apica.

• Log monitoring using AutoSys, BMC Control-M, Kibana, ELK, Grafana, datadog and celery and used kafka as Databus to process data.

• Good knowledge on helm charts for the applications to deploy on k8s.

• Creating and manage Elasticsearch Clusters on premise, including configuration parameters, indexing, search and query performance tuning, RBAC security governance and administration

• Integrated EFK (Elasticesearch, Fluentd, Kibana) stack as logging solution for the deployed Kubernetes cluster

• We will use Micro Services that runs on AWS cloud to perform decom activity/tasks

• Build the AWS instances using Asgard and developed Lambda functions to trigger when instances are created these functions will run bootstrap the node and run the chef-client, install Splunk forwarder etc.

• Involved in configuring Amazon S3 versioning and life cycle policies to and back up files and archive files in Glacier.

• Migration of Existing micro services to AWS cloud running on EC2 instances. Now we are testing running all the micro services on Kubernetes cluster back-end Docker containers.

• Worked on Open Stack, AWS Cloud Formation, and Terraform API to create infrastructure on AWS as a code and spinning up AWS resources by using Terraform.

• Building servers using AWS like Importing volumes, launching EC2, and creating security groups, auto-scaling, load balancers in the defined VPC.

• Deployed Prometheus with Grafana to monitor the Kubernetes cluster and configured alerts firing when different conditions met

• Worked on AWS and terraform CLI for automating tasks on AWS Instances

• Provisioning, migration and maintenance of Linux and Windows OS on different hardware’s such as UCS, DELL, HP, VMware.

• Troubleshoot package installation, Update and OS deployment issues by analyzing SCCM logs.

• Applying patches before moving server into Live/production.

• Taking care of gatekeeper/Productionize task after server is build and QA validation task as per the process requirement.

• Sound knowledge on Virtual Center server 5.5 and 6.0 and for managing multiple ESX servers

• Sound knowledge on Hyper-V, ESX and ESXI Architecture, guest OS installation, setting up of VM priorities, Cloning and Snapshots

• Efficiency in installing, configuring and implementing the RAID technologies using VERITAS Volume manager and LVM

• Gained deep insight into the behaviour and performance of an application with the help of various application performance monitoring tools and resolve issues quickly and efficiently.

• As per Firmwide Resiliency Data Management System, performed SR (sustained resiliency) test by executing microservices and worked on resolving breaks and Vulnerabilities.

• Skilled in analyzing data using qlikview/qliksence and presenting KPI Dashboard for cost saving projects. Also documenting, design and build, Data Analytics & Visualization.

• Worked closely with the business users to identify various KPI's and designed solutions to enhance the business making decisions.

• Critically information will be evaluated, gathered from multiple sources and decompose high- level information into detailed reports and giving presentations.

• Documenting, software usage procedures, process workflow diagrams and project documentation in confluence pages.

• Understanding of ITIL concepts (foundation knowledge or above) and the ability to engage with established incident, problem and change management processes and procedures.

• Proficient in performing gap analysis and creation of recommendations as Project Coordinator Wells Fargo India Solutions

December 2010 – September 2016

Devops Engineer

Project: Distributed Systems Specialized Maintenance.

• Worked on GIT into continuous Integration environment along with Jenkins

• Worked on API Integration project using postmen

• Deployed Ansible for configuration management to existing infrastructure.

• Worked on monitoring tool like control-M and netcool alert

• Have setup Jenkins and added multiple nodes for continuous deployment and setup many Jenkins plugins.

• Responsible for deploying Splunk across the applications.

• Deploying patches using different technologies (Manual, Live Upgrade – Solaris, ZLM, YUM – RHEL and SuSE).

• SAN storage configuration for application filesystems. ZFS, VXFS, LVM

• New storage configuration for oracle asm/sybase/application using zfs/vxvm/lvm

• Firmware Upgrade: SUN/HP/Dell server’s

• SAN storage configuration in Oracle RAC/ASM environment. (Solairs, RHEL 5 and 6).

• Server move activities (within and across the data centers).

• Performing pre-migration validations, identifying issues that could prevent the migration and remediate them

• Performing VCS Upgrade

• Automating BAU using shell scripts

• Part of Incident, Change and Request Management Team which is responsible for Managing 2000+ UNIX servers (Solaris, Linux, HP-UX and AIX).

• Troubleshooting issues with operating system and hardware.

• Creating file systems and growing file systems online using different kinds of volume managers

(SVM, VxVM, LVM).

• Coordinating with different support teams (network, SAN, database, application...etc).

• Engaging vendors and troubleshooting issues with consoles for servers.

• Migrating data from one storage array to new arrays on host using volume managers.

• Patching Operating System: Solaris 10: Upgrading OS to latest patch set and also upgrading the OS to latest release as per the business requirements

• Linux: Upgrading OS to latest patch release.

• Monitoring all aspects of Network, Systems, facilities infrastructure.

• Troubleshooting of hardware, operating systems

• Documentation of problem resolution using Knowledge Management system.

• Use of Netcool tool to trigger alarms into Remedy tickets.

• Restoring missing files/mails using Netbackup.

Franklin Templeton Asset Management Company

August 2009 – March 2010

Associate – CDS

• Providing information to the investor of their investment.

• Provide complete phone support to customers.

• Raising tickets for the complaints lodged by investor and giving them quick resolution.

• Been a consistent performer and met the parameters efficiently.

• AMFI Certified (Advisors Module) in very first attempt. Honors and Awards

• 2022: GTI India Women Achievers 2022

• 2020: Women in Spotlight_ 2020 Q1 @JPMC

• 2018: GTI India Numero Uno Award 2018 @JPMC

• 2017: A Commitment to Integrity, Fairness & Responsibility! - Congratulations to our Q1 2017 Applause Awards Recipients! @JPMC

• 2015: Service excellence @Wellsfargo

• 2014: Achieving excellence 3 @Wellsfargo

• 2013: Achieving excellence 2 @Wellsfargo

• 2012: Achieving excellence 1 @Wellsfargo

Educational Qualifications

• 2007-09 Master’s in Computer Science from Osmania University.

• 2004-07 Bachelor’s in Computer Science from Osmania University.

• 2002-04 Intermediate from Osmania University.

• 2001-02 CBSE from Kendriya Vidyalaya.

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