Case Management Service Specialist
Resume:
*************@*****.***
Autryville, NC 28318
TONIA LINDSEY
OVERVIEW Hard-working and compassionate Care Manager with 10 years experience providing effective and efficient services to various populations ranging from severe mental retardation, traumatic brain injury, and delayed and highly functioning children, adolescents, and adults. My experience has also allowed me to work with veterans, homeless people and those seeking employment. The ability to meet deadlines and the dedication to providing quality support and services in the field and in the office.
EDUCATION
MASTER OF SCIENCE GRAND CANYON UNIVERSITY
PSYCHOLOGY
7/2016-11/2017
BACHELOR OF SCIENCE UNIVERSITY OF PHOENIX
PSYCHOLOGY
4/2011-8/2013
SKILLS
● Knowledge of and skilled in the use of Motivational Interviewing
● Ability to make prompt, independent decisions based upon relevant facts
● Person Centered Thinking/planning
● Provide case management and supervision to 40 to 60 clients
● Ability to negotiate and resolve issues
● Job placement for MI/SA/DD clients
● Collaborate with stakeholders for continuity of care
● Provide quality services ranging from case management to Liaison for the veteran population
● Experience maintaining daily and weekly case management plans. WORK EXPERIENCE
SED ASSISTANT CUMBERLAND COUNTY SCHOOLS
August 2022-August 2023
● Facilitate instruction using a variety of instructional methods that are appropriate for the students (MI, I/DD) by integrating and utilizing technology.
● Build leadership among staff and administration.
● Teach core content to include skills like critical thinking, problem-solving, and information and communication technology (ICT) literacy.
REHABILITATION COUNSELOR NC DEPARTMENT OF HEALTH AND HUMAN SERVICES
March 2019-August 2020
● Develop a written plan of services in conjunction with the member.
● Provide vocational rehabilitation and independent living services within the context of guidance and counseling relationships.
● Evaluate professional diagnostic data to determine eligibility and required services. CASE MANAGER II DEPARTMENT OF ECONOMIC SECURITY, DIVISION OF DEVELOPMENTAL DISABILITIES
January 2015-December 2018
● Develop the Individual Service Plan (ISP) in accordance with mandated timeliness and documenting individual progress.
● Facilitate meetings and program visits to assist with member/family choices.
● Collaborate with community agencies to provide assistance and support to members and families in crisis.
SPECIAL EDUCATION ASSISTANT CUMBERLAND COUNTY SCHOOLS August 2009-June 2014
● Provide instruction to children with emotional and behavior disorders.
● Maintain a safe and healthy environment to assist children with learning.
● Evaluate teaching and learning activities.
REFERENCES
Available Upon Request
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