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Data Entry Customer Service

Location:
Pittsburgh, PA
Posted:
September 05, 2023

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

JAEL

HAMBRICK

J

H

Elkton, MD 21921, +1-470-***-****, adzhg9@r.postjobfree.com I have worked as a pharmacy technician for almost 3 years, handling various tasks in different settings. I have experience in managing a compounding department, where I prepared customized medications according to the prescriptions and protocols. I have also performed data entry, prior authorization, and Covid-19 vaccine billing in high-volume, and fast-paced pharmacies. I am a tenacious and ambitious professional who strives to deliver quality service and care to the customers and patients.

• Medical Office Experience • Sales • Prior authorization (2 years)

• Medical Terminology • Medical Scheduling • Customer service (3 years)

• ICD-9 Pharmacy Technician

Experience

• • Cashiering

• Medical Records • Event Planning • Leadership

• Data Entry • Typing • Microsoft Office

• Insurance Verification • Microsoft Word • Cash Handling

• Basic Math • Computer Skills • Medical Billing

• HIPAA • Compounding medications • Order Entry

Inpatient Pharmacy Technician January 2023 - Current Christian Hospital Medical Center Elkton, MD

• Fill medication orders, handle nursing stock requests, and restock Pyxis medication cabinets

• Compound and repackage medication for inpatient orders Including topical, pediatric oral syringes

• Assist in the labeling of premixed solutions and medications

• Conduct rounds In nursing units to deliver stat medications

• Compounding Chemotherapy & regular IVs

Prepared medicines to fulfill orders, including retrieving, counting and measuring and packaging precise doses.

• Kept inventory fresh by rotating stock and removing outdated products.

• Provided accurate, in-depth and timely drug information to hospital staff members. Compounded and dispensed pharmaceuticals, including sterile products, chemotherapy and parenteral nutrition products.

Lead Pharmacy Technician August 2022 - January 2023 Hillcrest Pharmacy & Compounding of Elkton Elkton, MD

• In a facilities based pharmacy

• Supervised 3 pharmacy technicians

Handled all facilities prescriptions including but not limited to dispill, pill pack, and blistering for patients

• Maintained close relationship with nurses, doctors, and facility managers

• Responsible for All Med Sync patients

• Train new pharmacy technicians, ensuring customer service standards were adequately me Kept team in compliance with regular licensure monitoring, working with senior management to address issues.

Upheld quality assurance standards, training staff on procedures to minimize errors and service issues.

• Met customer needs with knowledgeable pharmacy support.

• Supported pharmacists with measuring, counting and labeling prescriptions.

• Promoted drug sales through conversations and special displays. Compounding Pharmacy Technician January 2022 - August 2022 Fallston pharmacy Fallston, MD

• Oversaw compounding department

• Marketing

• Inventory

• Formulas

• Assisted patients with OTC medications and medical supplies.

• Called insurance companies to determine prescription cost.

• Cleaned and sterilized equipment, work areas and glassware for safety.

• Ran reports, checked data and resolved discrepancies to manage records.

• Promoted drug sales through conversations and special displays.

• Filled bottles and affixed labels, accurately pre-packing prescriptions.

• Minimized dispensing errors by supervising automated processes.

• Prepared prescriptions with attention to detail while mixing and testing drug solutions. Compounding/ Data Entry Technician October 2020 - February 2022 Ivira pharmacy Wilmington, DE

Assistant trainer in data entry

Oversaw all Cycle patients as well as specialty

Provided outstanding customer service

Assisted in Prior Authorization

EDUCATION

ADDITIONAL INFORMATION

Oversaw all refill calls to patients, providers, and insurance offices Organized and scheduled Covid 19 events

Receiving and processing high volumes of compounding orders Prior authorizations for all compounds

Formulating and packing all compounds

Inventory and ordering ingredients

High school diploma June 2021

Groves High School, Wilmington, DE, US

• Willing to relocate: Anywhere, Authorized to work in the US for any employer



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