Customer Service Interior Designer
Resume:
************@*****.***
Bonita Springs, FL 34133
Skills
Degree in Interior Design
Space planning
Vast product knowledge
Concept development
• Graphic Presentations
Design Boards
• Budget Management
Fluent in German, English,
Turkish and some French
Education And Training
06/2001
Associate of Arts:
Interior Design
Tidewater Community College
Norfolk, VA
06/ 1996
Associate of Science:
Business College -
Kaiserslautem
Germany
Sayla Johnston
Summary
Multi-lingual Design, Marketing, Customer Service and Sales Professional. Enthusiastic Interior Designer who loves working with her clients to provide creative, unique and personalized interior spaces in line with her client's wants, needs and desires. Proven leader in preparing client proposals, presentations, and fostering interpersonal relationships with clients to build a strong and reputable referral business. Sayla's extensive product knowledge enables her to work closely with her clients to find the perfect furnishings for their home. Her patient and friendly demeanor delivers a customer experience that exceeds her clients' expectations time and time again.
Experience
Norris Furniture & Interiors - Interior Designer
Naples, FL
08/2015 - 08/2023
• Develop and implement design plans for residential clients, including selection of materials, finishes, and all furnishings.
Create professional presentations/design boards to creatively communicate design direction to clients.
Select furniture, rugs, window treatments, wall treatments, light fixtures, art and accessories to create unique and inviting rooms to exceed the client's vision within their budget.
Provide complimentary in-home visits to gather ideas and promote design services.
Advise client on space planning, layout and use of furnishings to meet their individual lifestyle and life stage.
Incorporate client feedback into designs to ensure complete client satisfaction. Coordinate with contractors and other professionals on design projects that require construction needs.
Manage client deliveries and service calls for clients Oversee install of client's home furnishings
Sales volume exceeded $1 million two years back to back Todays Home Furnishings - Design Consultant
Naples, FL
01/2012- 08/2015
Salesperson
Created entire home design proposals
Customer Service Responsibility
• Handled inventory logistics
Jaegerhaus - Assistant Manager
Naples, FL
03/ 2009 - 10/2012
Recruit/Hire new employees
New Employee Training
Thomasville Home Furnishings• Design Consultant
Naples, FL
10/2006 · 05/2009
Communicated directly with clients to establish project parameters Created proposals for design work
Analyzed competitor websites
Defined needed website content
Worked directly with clients to communicate progress of project from start to finish
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