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Supply Chain Customer Service

Location:
Norman, OK
Posted:
September 05, 2023

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Resume:

Bridgitte R. Marchant

***** ***** ******

Blanchard OK 73010

717-***-****

Objective: Providing support to all internal and external customers in the area of Supply Chain Operations.

Education: Associate Degree Thompson Institute Executive Data Management

Harrisburg Community College 36 credits working toward bachelor’s degree Business Management/Logistics

Completed Basic Supply Chain Management and Manufacturing Resource Planning courses toward APICS Certification

Completed Management Assimilation Program Rite Aid Corporation

Employment History:

May 2018-Present Winter Gardens Quality Foods New Oxford, PA, Manager

Purchasing and Compliance

My Duties include:

Sourcing new product.

Budget planning.

Inbound Common Carrier rate negotiations and Implementation.

Creating Compliance program for Suppliers and Carriers.

Develop pricing and KPI for common carrier and fleet operations.

Assist in developing budgets of arranged and fleet transportation.

Audit and payment of all freight invoices.

File all carrier claims.

Write SOP’s for Recalls, Vendor Compliance, Carrier Compliance, Claims and Returns.

Complete all paperwork involving SOPs and KPI within Supply Chain.

May 2015-May 2018 Ettline Foods Corp., York, PA 17403, Logistics Planner

My Duties included:

Manage all Ettline arranged freight and fleet pick-up paperwork.

Develop pricing and KPI for common carrier and fleet operations.

Assist in developing budgets of arranged and fleet transportation.

Audit and payment of all freight invoices.

File all carrier claims.

Write SOP’s for Recalls, Vendor Compliance, Carrier Compliance, Claims and Returns.

Complete all paperwork involving SOPs and KPI within Supply Chain.

April 2014-May 2015 ICM Insulation Logistics MGR, Freeland, MD 21053

My duties included:

Tracking and managing all equipment.

Verifying all materials were at the correct job-site.

Review job specifications and setting up webinar studies for employee certifications and security clearances.

Credit and collection calls as needed

Aug 2008 to April 2014 Rite Aid Corporation, Camp Hill, PA 17011

Title: Business Analyst Transportation & Vendor Compliance/Manager Capital Expense Projects & Store Data Processing Equipment Returns & Shows

My duties include:

Domestic carrier pricing negotiation, analysis, and selection inbound to DC freight.

Development of standard operation procedures and reports for shipping, receiving information and supplier introduction to controlled freight CPU programs.

Analysis of carrier key performance indicators and cost per unit reporting.

Audit transportation freight bills (back-up).

Management of capital expense freight into DC.

Management return of photo lab and data processing equipment to Depots and AES.

Create procedures for DTS shipping with new vendors on as needed basis.

Partner with Suppliers and attend collaborative meetings to insure best practices for on-time delivery.

TMS Administrator back-up.

Vendor compliance analysis. Cross training in Replenishment using JDA Systems

October 2004 to Aug 2008 UNDER ARMOUR, Curtis Bay, MD 21226

Title: Senior Transportation Specialist/Manager Transportation Special Projects

My duties include:

Domestic carrier pricing negotiation, analysis, and selection of in and outbound freight.

Development of standard operation procedures with regard to reports for shipping and receiving information.

Analysis of carrier key performance indicators and cost per unit reporting.

Audit of all transportation freight bills.

Management of 3PL audit of small package freight invoices.

Management 3PL retail fixture program.

Manager UNDER ARMOUR Retail Logistics. Working with allocations and Shipping determining inventory for all retail stores and outlets.

October 2002 to October 2004: Patton Picture Co., Mechanicsburg, PA 17055

Title: Transportation Manager, Buyer.

My duties included:

Domestic carrier pricing negotiation, analysis, and selection of in and outbound freight.

Audit of all transportation freight bills.

Purchasing of all art prints based on SAP re-order parameters, purchasing of hardware, and accessories to insure production flow.

Team lead for quarterly physical inventory including audit of system comparison.

Creation of Bill of Materials in SAP.

October 1991 to October 2002: Various 3PL and Transportation Providers.

Titles: Customer Service, Account Executive, Corporate Pricing Analyst.

Duties to be discussed during interview process. Prior to 1991 can also be discussed.



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