REGINALD FLEMING

Philadelphia, PA

267-***-****

adzhew@r.postjobfree.com

linkedin.com/in/reginald-fleming-4931871a4/

RETAIL LOSS PREVENTION MANAGER

Experienced in improving stores’ profitability by "shrinking" store's loss of inventory due to theft, error, shoplifting, or fraudulent activity. Actively and effectively protect company assets and maintain store safety. Collaborate, coordinate, and communicate efficiently with management and governmental agencies to act appropriately and legally. Consistently implement and managing loss prevention processes and programs.

AREAS OF EXPERTISE

Reduce Shrinkage Investigation

Activity Audits Collaboration

Safety Issues Detailed and Confidential

Loss Prevention Programs Training and Coaching

Documentation and Logs Policy Compliance

EXPERIENCE

Allied Universal Security 08/2021 - Still There

Security Officer (08/2021 - Still There )

My responsibilities as a Security Officer is the protection of the employees and the

. visitors to the building.

I’m responsible for maintaining a safe business environment and making sure everyone is following the policies and procedures of the building. I’m responsible for exterior and interior patrols of the building. I’m responsible for reporting all incidents that happen during my shift. Opening or closing of the building as needed.

Monitoring the company CCTV camera system

NORDSTROM RACK, King of Prussia, PA 10/2008 - 02/2020 Loss Prevention Manager (12/2017 – 2/2020)

Managed building security and safety. Responded to and reported all store security and emergency situations such as: administering first aid, escort hostile individuals from the store, and helping lost children.

● Partnered with store manager and other store leaders educating employees about how to reduce merchandise loss.

● Observed customer behavior for indictors of both internal and external theft, fraudulent check or credit card activity and shoplifting.

● Interviewed, hired and coached loss prevention employees ensuring performance standards and expectations were met.

● Reviewed and approved all reports ensuring loss prevention incidents and cases were properly reported and documented.

Loss Prevention Assistance Manager (11/2017– 12/2017) Collaborated with loss prevention manager ensuring complete building security and safety of the employees. Responded to all store security and emergency situations.

● Assisted employees with safety incidents and participated in the store Emergency Response Team.

● Observed customer behavior for indictors of both internal and external theft.

● Aided in coaching loss prevention employees ensuring they met performance standards and expectations.

Loss Prevention Agent (08/2013 – 11/2017)

Protected Nordstrom Rack employees and the company assets. Maintained a safe business environment ensuring all employees were complying with all of the Nordstrom Rack policies and procedures. Oversaw external and internal losses to the store. REGINALD FLEMING adzhew@r.postjobfree.com PAGE TWO

● Enforced company standards as related to security and safety procedures. Stock Lead (08/2012- 08/2013)

Ensured merchandise from the Supply truck was displayed on the sales floor in a timely manner. Loss Prevention Agent (03/2009 – 08/01/2012)

Protected Nordstrom Rack employees and the company assets by maintaining a safe business environment and ensuring that all employees were in compliance with all of the Nordstrom Rack policies and procedures. Oversaw external and internal losses.

● Enforced company standards as related to security and safety procedures. Sales Person, Shoe Department (10/2008 – 03/2009)

Displayed shoe stock on the sales floor, assisted customers in purchasing and maintaining the back-stock area.

● Assisted the shoe department in attaining departmental goals. ADDITIONAL RELEVANT EXPERIENCE

School District of Philadelphia - School Police Officer, Non-Teaching Assistant Drake Tower - Security Officer

AWARDS AND RECOGNITIONS

Nordstrom Rack

All Star Award

Loss Prevention Rising Star Award

Loss Prevention Agent of the Year Award

Rising Star of the Year Award

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