Võ Ngọc Phương Anh

adzh7b@r.postjobfree.com

+84-908****** (Cell)

Nationality: vietnamese

Date of birth: 23/10/2003

Gender: female

Education

• Studying German Linguistics at VNUHCM-USSH (University of Social Sciences and Humanities), Hồ Chí Minh City, Việt Nam

hcmussh.edu.vn

• National University exam/ Graduation exam with English grade 9.6/10 Language proficiency

• Vietnamese: native language

• English: High level, comparable to the CEFR B2 level

• German: Level B2, based on the results of the evaluation during the studies at the USSH in German linguistics

Language experience

• German and English language skills used for sightseeing tours for foreigners and experienced working with multilingual Teams and customers

• Working at NCSN (Nhịp cầu sinh ngữ) to teach English to rural youth in difficult circumstances https://nhipcausinhngu.net

Further qualification

• MS Word, Powerpoint, Excel

• Have been teaching yoga for over a year now and have a certificate for professional sports training. Ability to quickly grasp the psychology of the clients, integrate effectively and communicate accordingly.

Work experience

• 3 months Internship at international Terraverde travel agency and got positive feedback https://terraverde.travel

• Worked at Voya travel in Vietnam Team and took on the following roles: o Travel Management

o Bookings

o Optimizing operational workflows

o Monitoring and reporting

o Customer support (responsible for complex travel inquiries and travel changes via chat, mail and phone)

https://voya.ai

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