Lawrenceburg, TN *****
************@*****.***
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SUMMARY
Organized Sales Lead Manager
well-trained to handle issues with
poise. Offering over (five) years
working for organizations in the
[telecommunications and tech
Sales]. An enthusiastic
personality with skills in [fortune
500 sales] and great leadership
qualities.
•
Sharp and smart professional
given to developing successful
salespeople through Hardwork]
and building trust.A driver of
business initiatives. Looking for a
Sales Lead Manager position
where poise and a commitment
to excellence will be highly
valued.
•
Customer-oriented, strategic-
thinking sales management
professional successful in
cultivating partnerships, retaining
top accounts and growing profit
channels. Multi-tasking and
self-motivated leader with
expertise in expanding network
connections and persuasively
introducing products. Well-versed
in implementing pricing models,
managing vendor relations and
expanding territory.
•
Billy Wesson
EXPERIENCE
February 2022 - Current
Sales Lead Manager spectrum Columbia, TN
February 2016 - Current
Manager Burganking Lawrenceburg, TN
Responded to questions from customers after presenting key details about company's products and services.
•
• Worked jointly with team members to assist with closing of leads. Taught tried and true selling techniques and promoted cross-selling of additional offerings to sales team of [Number] people.
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Tracked monthly sales to generate reports for business development planning.
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Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
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Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
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Executed and created strategic sales plans to expand customer base and extend global reach.
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Performed sales consultations and educated clients on products and services.
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Established new accounts and serviced existing accounts maintaining professional relationships.
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Created and maintained sales environment to support business objectives.
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Maintained professional network of potential clients and business opportunities.
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Developed and implemented new sales strategies to update product lines.
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Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
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• Prepared sales production reports for senior management.
• Analyzed business and sales targets using critical problem-solving skills.
• Attended trade shows for in-person engagement and network building. Researched and communicated competitive activity to influence marketing plans and sales tactics.
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Delivered sales presentations focused on offerings and unique advantages over competitors.
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Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
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Analyzed competitors' successes and failures, evaluating impact on market.
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Prospected for new business using databases and other strategies to generate sales.
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Achieved company growth and brand development through market expansion and sales.
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• Monitored staff performance and addressed issues. Responsible and motivated
student ready to apply education
in the workplace. Offers excellent
technical abilities with software
and applications, ability to handle
challenging work, and excellent
time management skills.
•
Committed job seeker with a
history of meeting company
needs with consistent and
organized practices. Skilled in
working under pressure and
adapting to new situations and
challenges to best enhance the
organizational brand.
•
SKILLS
• Sales Strategies
• Sales Team Management
• Internet Sales
• Sales Team Oversight
• Customer Follow-Up
Verbal and Written
Communication
•
• Lead Generation
• Marketing Strategies
• Cold Calling
• KPI Analysis
• Strategic Planning
• Territory Sales Management
• Market Research
• KPI Tracking
• Account Management
• Business Planning
• Revenue Forecasting
• Strategic Account Development
• Sales Reporting
• Sales Tracking
• Proposal Development
• Sales Team Training
• Profitability Optimization
• Order Management
• Staff Management
• Performance Management
• Sales Planning
• Pipeline Management
• National Account Management
• Solution Selling
• New Business Development
• Market Intelligence
• Financial Records Analysis
• Territory Management
• Sales Process Engineering
• Sales Territory Growth
August 2010 - December 2022
Sort Manager FedEx Ethridge, TN
Enforced customer service standards and resolved customer problems to uphold quality service.
•
Trained employees on additional job positions to maintain coverage of roles.
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• Recruited and hired qualified candidates to fill open positions. Assigned tasks to associates to fit skill levels and maximize team performance.
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Completed thorough opening, closing and shift change functions to maintain operational standards each day.
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Exercised good judgment and decision-making in escalating concerns and resolving issues.
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Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
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Led team meetings and one-on-one coaching sessions to continuously improve performance.
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• Entered time and attendance logs in preparation for payroll. Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
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Conducted quality, timely performance feedback and performance appraisals.
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Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
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• Maintained adequate staffing to meet objectives within budget. Minimized staff turnover through appropriate selection, orientation and training.
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• Created training modules and documentation to train staff. Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
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Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
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Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
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• Operated and maintained vacuum sealers and pallet jacks. Planned equipment, material and manpower requirements to execute job orders.
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Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
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• Prepared inventory for shipment by attaching tags and labels. Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
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Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
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Implemented on-the-job training activities to cross-train employees on various tasks.
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• Identified opportunities to reduce cost and improve productivity. Consistently met company and department objectives within budget and time constraints.
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• Handled departmental scheduling to maintain proper staffing for shifts.
• Created and enforced policies and procedures for entire logistics team. Directed investigations to verify and resolve customer or shipper complaints.
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• Sales Engagement Techniques
Product and Service
Management
•
Consultative and Relationship
Selling
•
• Sales Expertise
• Goal Setting
• Sales Presentations
Rapport and Relationship
Building
•
• Database Management
Market Research, Forecasting,
and Analysis
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• Risk Mitigation
• Team Oversight
• Social Media Savvy
• Analytical Problem Solver
• Market and Competitive Analysis
• Sales Strategy Development
• Salesforce
• Sales Operations
• Sales and Market Development
• Product and Service Sales
• Marketing Strategy
• Direct Sales
Fortune 500 Company Sales
Background
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• Key Account Management
• Continuous Improvements
• Product Knowledge
• Service-Driven Sales
• Recruiting and Hiring
• Sales Process
• Relationship Building
• Consultative Sales
• Operations
• Exceeds Sales Goals
• Superb Time Management
Multidisciplinary Team
Leadership
•
September 2019 - May 2021
Sales Associate Frito Lay Pulaski, TN
Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
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Implemented and planned warehouse safety and security programs and activities.
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Examined invoices and shipping manifests for conformity to tariff and customs regulations.
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Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
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Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
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Monitored product import or export processes to verify compliance with regulatory or legal requirements.
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Negotiated with carriers and warehouse operators for services and preferential rates.
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Implemented bar coding system to identify location and quantities of requested items.
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Established transportation cost standards and economical shipping practices.
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Established or monitored specific supply chain-based performance measurement systems.
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Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
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Examined expenditures to develop plans and budgets for increasing profits or improving services.
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Helped customers find specific products, answered questions and offered product advice.
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Engaged customers in friendly, professional dialogue to determine needs.
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Answered incoming telephone calls to provide store, products and services information.
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• Worked with fellow sales team members to achieve group targets.
• Collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
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Developed trusting relationships with customers by making personal connections.
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Answered product questions with up-to-date knowledge of sales and promotions.
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Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
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Built and maintained relationships with peers and upper management to drive team success.
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Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
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Sold various products by explaining unique features and educating customers on proper application or usage.
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Received and displayed product shipments on store retail shelves upon delivery.
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Used technology resources to assist customers in locating and selecting items.
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Trained new team members in cash register operation, stock procedures and customer services.
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July 2015 - November 2018
Sales Associate Farmers Home Furniture Lawrenceburg, TN Tracked company inventories, moved excess stock and arranged products to improve sales.
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• Adhered to company initiatives and achieved established goals. Reviewed files, recordings and other documents to obtain information to respond to requests.
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• Increased purchase amounts by cross-selling with similar products. Obtained signatures for financial documents and internal and external invoices.
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Helped customers find specific products, answered questions and offered product advice.
•
Engaged customers in friendly, professional dialogue to determine needs.
•
Answered incoming telephone calls to provide store, products and services information.
•
Answered product questions with up-to-date knowledge of sales and promotions.
•
• Worked with fellow sales team members to achieve group targets.
• Collected payments and provided accurate change. Developed trusting relationships with customers by making personal connections.
•
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
•
Built and maintained relationships with peers and upper management to drive team success.
•
Assessed customer needs to provide assistance and information on product features.
•
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
•
Sold various products by explaining unique features and educating customers on proper application or usage.
•
Received and displayed product shipments on store retail shelves upon delivery.
•
Used technology resources to assist customers in locating and selecting items.
•
Trained new team members in cash register operation, stock procedures and customer services.
•
Tracked company inventories, moved excess stock and arranged products to improve sales.
•
• Adhered to company initiatives and achieved established goals.
• Increased purchase amounts by cross-selling with similar products. Reviewed files, recordings and other documents to obtain information to respond to requests.
•
Obtained signatures for financial documents and internal and external invoices.
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EDUCATION AND TRAINING
May 2020
Associate of Business Administration
TTC of Applied Tech, Hohenwald, TN
March 2018
Associate of Science Electrical, Electronics And Communications Engineering
University of Alabama At Huntsville, Huntsville, AL
• Billy Tanner wesson
• Recipient GPA 3:7
• Ranked in Top [3%]% of class
• Magna cum laude graduate