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Supply Chain Customer Service

Location:
Murrysville, PA
Posted:
September 05, 2023

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Resume:

Mr. Arshad Hafeez

**** ***** **** ***** ******: +1-412-***-**** Flat 10, 194 Cromwell Road

Murrysville, PA, 15668 email: adzh0t@r.postjobfree.com London SW5 0SN, UK Global Education:

Post Graduate – Advanced Manufacturing: Carnegie Mellon University, Pittsburgh, PA MSc (MENG) – Masters Metallurgical Engineering, McGill University, Montreal (Canada) BSc (Honors) – Metallurgy Engineering, Imperial College of Science & Technology, Royal School of Mines, U of London (UK) Executive: Global OPEX, Continual Improvement, Kaizen, Business Ops., Quality, Nadcap, cGMP, GLP, ISO, & SCM, for Multi Industries Aero, Defense, Auto, Energy, Chemical, and Healthcare Global Professional Experience:

ELEMENT MATERIALS TECHNOLOGY, LONDON (UK), CORP. GLOBAL DIRECTOR NADCAP QUALITY 2019 – 2020 Architect of global strategic plans over 32 sites for testing, inspection and certification internally and for customers. Accountability for 35+ global sites, 100+ Nadcap, ISO 17025, AS9100, and other audits. Designed Internal Audits, annual KPI performance standards to achieve above and beyond results. Global Lean exercises to reduce operational costs and CAPEX. QUALEASE LIMITED, CONSULTANT GLOBAL QUALITY, SCM, LEAN, OPEX AND CI LEADERSHIP 2010 TO 2013 & 2015 TO PRESENT World Class expertise for Global Corporate leadership to benchmark operational excellence in LCC. Deploying KPI’s and Managing Operating System (MOS), Training suppliers and client OEMs for Problem Solving (AS13000) and strategic report for Seven Spirit sites. Executive Consultant for global clients to transform USA centric business plans to develop/deploy global strategy. Turning around clients failed certification and inspection audits for Multi-Industry, etc. across global sites. Integration of SCM, CI & Quality Management Systems, Safety, risk management, and Tools: ISO 9000 based Quality System for AS 9100, AS 9102, ISO 14001, ISO/TS 16949, ASME, REACH, ISO 17025 and OHSAS and standards. Utilized APQP, FMEA, DMAIC, PPAP, RCCA, Toyota manufacturing system, 7 Wastes, 5 S, Internal Audits, 8d, etc. for global a site for metrics. ABB, INC., CORPORATE GROUP GLOBAL DIRECTOR QUALITY, LEAN, SUPPLY CHAIN MANAGEMENT, AND OPEX 2013 TO 2015 Global architect to requalify 200,000+ suppliers’ certification Performance for roll out across all 5 ABB Global Divisions and 28 ABB PG/LBU in Asia, Europe and Americas. Overall supplier reduction from 80,000 to 35,000 based on inspection, testing certification and quality KPI’s in 8 months. Developed the first SQE (Supplier Quality Engineer) handbook and Technical Requirements Manual. Chaired Global Corporate strategic team comprising of 5 divisions and 500 TIC Sites. Key Attributes

Global Business Operations

Member Board Management

Global Strategic Planning

Deploying customer strategies

Corp. IT Solutions Leader

Globally Educated, Savvy in

Cultural Diversity & Alliances

Game Changer & Rainmaker

Accurate Budget Projections

Standard Organization Global

Focal Point

Global Staff Structuring

Professional Cert. Programs

Professional Training Dev.

Visionary Entrepreneur

“Rare” expert in aerospace &

automotive quality and CI

dedicated to zero escapes.

Strong written, verbal,

communication, problem

solving and negotiation skills

Global HR Management

Work with “sense of urgency

Excellent Facilitator

23 years nonprofit Executive

Track Record

Visionary Entrepreneur to

invent Nadcap - a Global

Quality and OPEX Program.

Created eQuaLearn & AS9100

Negotiated merger of Europe

and USA programs into

Nadcap with Aero companies.

Turnaround of failed audits

with Boeing, Airbus, Rolls

Royce, Spirit, etc.

50+ Kaizen/Lean Projects

Training PPAP, FMEA, RCCA,

Internal Audits, Nadcap, etc.

Solved PRI’s position with

US State Department on

export ITAR/EAR regulations

Negotiated building purchase -

London (UK) for $2.9 million in

2006. Current value $6 million.

98% Staff retention rate.

Published FAA AC 8120 –

Acceptance of Other Party

accreditations.

Led creation of eAuditNet.com

– web-based work flow

Functional Leadership

Global Testing, Inspection and

Certification, Quality Culture,

Management, LMS, Leadership

Multi-site Global Management

Continual Improvement & Lean

Structured KPI’s + Managing

Operating System (MOS)

ERP/SAP

Operational Excellence (OPEX)

30 years Materials, Process &

Manufacturing. 12+ years of

hands-on Materials Testing

Laboratory Product certs.

World Class Best Practices,

Supplier Performance & Audits

Coached/Trained Cultural

Changes, 4Q (TTT), Root

Cause, 5S, Lean, Six Sigma,

CAPA, and Internal Quality.

P & L responsibility of $320

million. Identified $10 MUSD

OPEX saving exceeding 2015

target of $8.4 MUSD.

Customer Quality Executive

Novel Teaming concepts

PRI INTERNATIONAL, Executive Director Global Business Operations, Corporate Strategy R & D 1990 TO 2010 PAST POSITIONS: DIRECTOR GLOBAL QUALITY BUSINESS DEVELOPMENT, R & D, DIRECTOR INDUSTRY MANAGED PROGRAMS, DIRECTOR OPERATIONS, NADCAP DIVISION MANAGER,

After successful creation, piloting and launch of Aerospace & Defense Quality Program called Nadcap assumed full accountability as the first and only employee to deploy and grow PRI Globally. Initiating and signing MOU’s with over 20 global organizations (France, England, Singapore, Turkey, Spain, India, China, Japan, Italy, USA, Canada, Mexico, Pakistan, and Mid-East business). Leading the Board of Directors’ long term strategic planning committee to deploy Global corporate standardization. Managed over 300 lab facilities and 5000+ supplier sites (including 100+ Alcoa audits) for OEM quality to achieve perfect quality, safety and zero defects. Deployed quality management system (QMS) and Nadcap special processes to reduce: operational, cost scrap rates, cycle time using Lean, Six sigma, continual improvement, and defined KPI’s in a structured Management Operating System (MOS). Invented, developed, deployed and revolutionized quality audits through Nadcap, AS 9100, ISO 9000, TS 16949, and ISO 17025. Responsible and accountable for budgeting and financial performance, global staffing, research, marketing, business and growth, management of global sites, program operations, scheduling of audits, training, applying financial/non-financial metrics data as

% of sales, inventory reduction, scrap rates and customer Return (ppm) to achieve high quality. Continually increasing customer base from 3 OEM’s in 1990 to 60 OEM/Government agencies and 5000+ supplier by 2010 with full P & L responsibility $26,000,000. Scouting and Managing Global offices and 52 FT global staff/185+ consultants n China, Japan, and Europe. Deploying novel leadership teaming concepts to drive and promote global culture. Initiating quality and Lean new programs – Flight Path to Supplier Graduation concept (eQuaLearn, eQualPrep, eQuaLiFied) SAE INTERNATIONAL, STAFF ENGINEER PROMOTED TO NADCAP DIVISION MANAGER 1987 TO 1990 Managing 14 Standards Technical Committees responsible for publishing 10,000 + AS, AIR, AMS, etc. documents. Led 5-year business plan approval by SAE Board of Directors to establish PRI as a legal division. Above and beyond responsibilities to secure $200,000 funding from GSA (General Services Administration) & DOD for piloting new concepts, publishing SAE’s first Sources and Suppliers Directory - $100,000 revenue, and Co-Authoring 4 part series on AMS 50th Anniversary in SAE Aerospace Engineering magazine. ALCOA TECHNICAL CENTER (TESTING LABORATORY) ALCOA TECHNICAL CENTER, R & D STAFF ENGINEER 1980 TO 1987 Responsible for Supporting multiple Alcoa manufacturing sites, Materials Testing, R & D: Leading graphite electrodes electrochemical testing in molten AlCl3-NaCl salts for the Alcoa Smelting Process. Quality and problem solving for alloys - 6061, 2219-T8511 7050, 7150, 7075-T73, P/M alloys, rolled products, MM composites. for aerospace and automotive applications Building Relationships with Government Agencies:

Regulatory: Independently worked with FAA for 9 years to publish of FAA 8120 for Production Approval Holders (PAH’s) that provided regulations for industry “other party” accreditations of TIC, etc. Worked with FAA (CFR 21 & 145), European, EASA, and CE directives. Led efforts with DOD, GSA and Air Force to change DFAR (Defense Federal Regulations). Product Qualifications and Engineering Specifications: With the cancelation of Mil-Specs and associated QPL’s (Qualified Product Lists), developed and implemented a new program. During a period of 3 years, 15 products were identified for recall. Responsible for over 8000 Military and Aerospace specifications. IT and Corporate Web-site Leadership

Assumed IT Leadership for 7 years to develop corporate global website, shared intranet performance KPI’s, consultant hiring

(eAuditStaff), and web-based workflow software (Java, Hibernate, Ajax, Struts) known as eAuditNet (similar to ERP and Sabre) that was built and rolled out two weeks ahead of schedule and 10% under budget. eAuditNet incorporates Oracle. Focal point for over 60 OEM’s that manage their supply chain access it. Business objects and IDasboards reporting tools were integrated. This standardized initiative provided cost savings without increase in administrative staff while increasing workflow by 400% in 7 years. Developed corporate intranet, and worked with Learn.com and test.com. Understanding of MRP, SAP, and Qlickview.

Building Global Relationships with customers and their products

• Industry: Air Force, Agusta Westland, Alenia, Avio, BAE Systems, Ball Aero, Boeing, Bombardier, DCMA (DOD), EADS

(Airbus, Aerolia, Eurocopter, Defense & Security, Astrium, Premium Aerotec), Eaton, GE Aviation, GSA, General Dynamics, DSCC, Hawker Beechcraft, Heroux Devtek, Honeywell, Spirit, Israel Aircraft, Latecore, Liebherr-Aerospace, Lockheed Martin, MTU, Northrop Grumman, Parker Aerospace, Raytheon, Rockwell-Collins, Rolls-Royce Corporation and plc., Safran Group, Sonaca, Textron (Bell Helicopter, Cessna, Textron Systems), Thales, Volvo Aero, UTC

(Hamilton Standard, Pratt Whitney – US /Canada, Sikorsky), United Space Alliance, Vought Aircraft, NASA, and others.

• Airline Customers: United, Delta, USAirways, Air Canada, PIA, Lufthansa, and BA. Personal, Awards, Professional Associations, and Publications: Married with 2 Children. Excellent health, US Citizen – Compliant with ITAR/EAR regulations. IAQG/AIAG, ASM, ASTM, ANSI, ASD (Europe), APAQG (Asian standards), ESBAS (Turkey), SPRING (Singapore) Recipient of over 10 awards and authored over 120 Presentations/Articles.



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