PETRA
DAVINA
TREVINO
adzh0d@r.postjobfree.com
m
Pearsall, TX 78061
Self-assured individual trained to be focused Compliance Specialist bringing more than 14 years working for Affordable Housing Tax Credit organization. Determined to exceed expectations and promote developed skills in compliance.
As my résumé highlights I have over 16 years of affordable housing experience with includes 2 years of conventional experience 16 years program management experience at eight years supervisory experience. Throughout my
affordable housing career, I have developed and continued my education in HUD and tax credit compliance. I have help position with DMA housing as a affordable manager, regional manager as well as compliance specialist. In addition I possess a high level of typical office technology and management functions. I have an extensive working
knowledge of MS office applications; Excel, PowerPoint and database programs including real page. I am experienced in working and managing a culturally diverse population. I possessed strong time management skills and clean ability to manage multitask multi projects with demanding
deadlines superior organizational abilities and a high-level of customer satisfaction. I demonstrate the ability to work well under pressure critically analyze complex issues and determine appropriate resolution and utilizing research methods of monitor program cost and public effectiveness. I am currently in search of a career advancement
opportunities with your company for my current skills and experience will be utilized as well as enhanced. Thank you again for reviewing my résumé. I look forward to the opportunity to meet you with you to discuss how many skills will benefit your company.
PROFESSIONAL SUMMARY
DMA Properties LLC - Manager/District
Manager/Compliance Specialist
Austin, Texas • 04/2008 - Current
WORK HISTORY
• Served as subject matter expert by advising staff and SKILLS
• Auditing processes
• Information gathering
• Compliance knowledge
Federal and state
regulations
•
• Advertising understanding
• Document review
• Appeals processing
• Performance review
• Auditing experience
• Rehabilitation
• Tax Credit/ HUD
Pearsall High School
Pearsall, TX • 05/2000
High School Diploma
EDUCATION
Lincoln Green Apartments - Assistant Property Manager San Antonio, Texas • 01/2006 - 04/2008
customers and working directly with external agencies throughout audits or to remedy compliance issues.
Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
•
Assisted with training sessions to educate management personnel on compliance and regulatory standards
through RealPage and presentations.
•
Maintained current knowledge of loan products and
applicable requirements, processes, procedures, internal policies and regulations.
•
Oversaw housing plans for over 350 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
•
Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
•
Tracked and monitored rental payments for 600 clients using RealPage.
•
Conducted home and apartment inspections to identify safety issues and needed repairs.
•
Calculated tenant rent amounts to prepare leases and contracts.
•
Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
•
• Collected, completed and processed lease applications. Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
•
Explained terms of lease and amounts to be paid to tenants.
•
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
•
Worked with property managers to maintain market
readiness and facilitate smooth transitions.
•
• Worked with over 15 new lease ups.
• Unloaded plants and nursery items from delivery trucks. Conducted property showings to highlight features, answer questions and redirect concerns to close
•
contracts.
Compiled maintenance and repair requests for
submission maintenance department and reached out to local contractors for bid proposals.
•
Resolved conflicts between tenants regarding noise, encroachments and parking.
•
Attended staff meetings and took extensive notes to share with property manager.
•
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
•
Developed, reviewed and submitted property operating and capital budgets.
•
Complied with safe housing requirements and
contractual obligations by resolving tenant issues and service needs.
•
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
•
Followed up on delinquent tenants and coordinated
collection procedures.
•
Completed final move-out walk-throughs with tenants to identify required repairs.
•
Verified income, assets and expenses and completed file tracking sheet for each applicant.
•
Showed apartments to potential tenants and answered questions regarding community.
•
• Processed security deposit refunds.
Kept accurate records of all resident and tenant
correspondence.
•
• Collected rent.
ACCOMPLISHMENTS
• Achieved outstanding results from TDHCA audits.