Customer Service Graphic Design
Resume:
James McGuire
Spokane, WA ***02
509-***-**** adzgzc@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
●Seven years of Surveillance & Custom Security Business Ownership
●Six and half years of Shipping, Receiving and Logistics
●Four years’ experience in Auto Sales
●Three years of Custodial Maintenance/Plumbing experience
●Strong Communication skills such as verbal, written and listening
●Excellent Leadership skills consisting of managing & supervising, bookkeeping, trustworthiness with dependability, decision making, team oriented, and collaboration
●Hard and fast worker with the ability to multitask within busy and demanding environments
●Outstanding Interpersonal/Personal skills that include quick learning ability, responsible & flexible, friendliness, motivation, enthusiasm and adaptability with resilience
●Proficient Professional skills that consist of delegation & training, problem solving, organization, tech savvy along with scheduling, customer service and time management
●Positive and reliable team leader who fosters effective and efficient work environments
●Past Certifications: Graphic Design, Photo Shop, Dream Weaver, Adobe Illustrator & InDesign
WORK HISTORY:
UNICOR, Edgefield, SC 2017-2023
Shipping and Receiving Logistics Coordinator
●Oversaw day to day operations of the logistics department ensuring a 99% accuracy rate for inventory of shipping.
●Inspected packages to be shipped ensuring that there were no damages.
●Coordinated all packages by weight and/or quantity for shipping.
Steve Hahns Auto Group, Yakima, WA 2015-2016
Car Salesman
●Achieved top sales position for three consistent months.
●Accomplished and closed vehicle sales to difficult buyers ensuring the customers’ needs and satisfactions were met.
●Provided knowledge of company products and processes to the customer, resulting in customer satisfaction.
●Maintained enthusiasm and friendliness as well as a positive and consistent attitude with clientele, producing a high volume of referrals and customer retention.
Coyote Ridge, Connell, WA 2012-2015
Custodial Maintenance/Plumbing
●Swept and mopped site facility floors ensuring clean daily use.
●Wiped down windows, walls and railings for a dust free environment
●Stripped, waxed and buffed floors in order to maintain clean polished walking areas.
●Repaired and replaced toilets, sinks and showers resulting in a well-maintained facility as well as keeping external costs low.
Leonard Evans Hyundai Used Car Super Store, Wenatchee, WA 2010-2012
Car Salesman
●Achieved a top sales position and recognition for closing more than 25% per month.
●Accomplished and closed vehicle sales to difficult buyers ensuring the customers’ needs and satisfactions were met.
●Prepped and maintained the car lot and vehicles for daily presentation.
●Attended daily sales meetings, receiving daily quotas for projected sales.
●Provided knowledge of company products and processes to the customer, resulting in customer satisfaction.
●Maintained enthusiasm and friendliness as well as a positive and consistent attitude with clientele, producing a high volume of referrals and customer retention.
Local 32 Plumber Union, Wenatchee, WA 2009
Apprentice Plumber
●Received apprenticeship instruction and training under a Journeyman Plumber for over six months.
●Assisted the journeyman as well as a variety of professionals on the construction site in order to safely and efficiently finish projects on time, and within budget.
●Installed in ground, behind walls and overhead commercial plumbing for new construction sites.
●Dug and fitted pipe in all sizes and locations per schematics and layout.
●Maintained all equipment and tools used on the job site ensuring safety and efficiency.
●Cleaned and collected all debris on the job site resulting in safety at all times.
Surveillance & Custom Security, Wenatchee, WA 2001-2008
Business Owner
●Managed and oversaw a crew of three by training and delegating job duties, formed schedules, tracked hours, issued pay checks and performance reviews for a well-structured business.
●Established a target market with customer care and created advertisements, in order to maintain trust ability with projected business growth.
●Performed inventory control on all equipment and tools and ordered supplies, ensuring that all business demands of service were met with efficiency.
●Met with customers, performed bids, provided product instruction, took payments, filed paperwork, and logged customer details into the database as well as meeting with the client after the install, in order to maintain customer satisfaction and retention.
●Installed surveillance and custom security equipment for homes and businesses, providing a professional service as well as establishing safety assurance.
●Maintained all equipment, tools and vehicles needed including boom and bucket trucks, in order to promote a professional and safe install.
EDUCATION:
Roadmap to Success Certificate, Pioneer Human Services, Spokane, WA 2023
Coursework completed in Economics, Math & Intro to Statistics, Intro to Business, Marketing, Spanish 1-4, and Public Speaking, Wenatchee Community College, Wenatchee, WA 2015-2016
Graphic Design Certification, Centralia Community College, Connell, WA 2014-2015
General Equivalency Diploma, Wenatchee Community College, Wenatchee, WA 1999
REFERENCES:
Michael Clayton
Business Owner
Clayton Orchards
Orondo, WA 98843
Jason Sherwood
Radiologist
Wenatchee Valley Hospital
Wenatchee, WA 98801
Joseph Parham
Employment Specialist
Pioneer Human Services
Spokane, WA 99202
adzgzc@r.postjobfree.com
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