Farmington, Maine *****

Tina L. Collins

207-***-****

adzgz8@r.postjobfree.com

**/**/****

CAREER OVERVIEW

Dedicated customer service presentative with motivation to maintain customer satisfaction and contribute success. Personable responsible cashier with 5+ years of experience working in a fast-paced environment.

Solid team player with a positive attitude.

WORK EXPERIENCE:

HR Block

Taxes

CSR

Lewiston/Auburn, ME

01/16/2021 to present

Part time seasonal

I also work as a Tax Preparer. I was the office manager in one of the offices in Lewiston.

State of Maine

Department of Health and Human Services

Division Of Facilities Management

Lewiston, Maine

Office Assistant

11/22/2021 to 01/17/2023

I go to three offices. Lewiston, Farmington and South Paris. Am part of the Building Operations.

State of Maine

Department of Health and Human Services

Call Center

Wilton, Maine

CSRII

Answering phones for DHHS, transferring to the departments that they are asking for

3/20/2020 to 11/22/2021

Manpower

Lewiston, Maine

Call Center Wilton for DHHS

OFI Clerk

04/29/2019 to 03/20/2020

SANDY RIVER CENTER

Farmington, ME

CNA(Certified Nursing Assistant)

06/2017 to 12/14/2019

MICHEAL'S ARTS AND CRAFTS

Augusta, ME

Cashier

11/2016 to 06/2017

COMFORT INN

Wilton, ME

Housekeeper

09/2016 to 11/2016

BONNEY STAFFING Augusta/Lewiston, ME

4/2016 to 9/2016

Worked at Maine Municipal Bond Bank

Answering Phones, scanning, filing,opening and disturbing mail.

Production worker

Mr. Boston

Packing and inspection of products.

BARCLAY CARD Wilton, ME

CSR 8/2014 to 4/2015

Inbound calls, taking payments, active cards answering general questions.

JARDEN'S PLASTIC East Wilton, ME

Production 3/2013 to 5/2016

BONNEY STAFFING Lewiston, ME

CRS 11/2012 to 3/2013

Worked in Lisbon Falls Family Practice, Made appointments, general questions, confirmed appointments, adding information for new patients.

OFFICE TEAM Portland, ME

Office Clerk 4/2011 to 3/2013

Worked for Maine Center for Cancer Medicine. Multi-tasked general office duties such as answering multiple phone lines. Organized, updated and maintained over 200 patient charts.

Tina L. Collins

584 Farmington Falls Road

Farmington, ME 04938

207-***-****

MICHAEL'S ARTS AND CRAFTS Scarborough, ME

Frontend Service Manager 11/2011 to 11/2012

Greeted customers and ascertained customers' needs. Answered questions regarding the store and merchandise. Computed sales, total purchases and processed payments. Placed special orders. Did end of day cash.

MAINE CENTER FOR HEALTHCARE Westbrook, ME

Office Clerk 1/2006 to 4/2011

Multi-tasked general office duties, answering multiple phone lines, completing insurance forms and mailing monthly statements to patients. Organized, updated and maintained over 200 patient charts. Scanned records into the Electronic Medical Records. Sent and received faxes copied medical records for other offices and insurance offices. Made appointments and confirmed appointments. When first started, they still was using paper charts and had to get them ready for the next day,

EDUCATIONAL BACKGROUND

High School Diploma Mattanawcook Academy

Lincoln, ME

I have been taking college courses..

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