Venus Rhodes

Loan Specialist, Small Business Administration

Washington, DC 20735

adzgz2@r.postjobfree.com

+1-202-***-****

Over 10 years of experience in the Mortgage Industry; strong customer/user advocate, apt negotiator with excellent analytical, collaboration, communication decision-making, and organization skills. Good communication skills coupled with excellent interpersonal skills that helped in developing an excellent rapport with the team members and maintained an inspiring environment, which I strongly believe, play a key role in carrying out the given tasks within the time constraints. Work Experience

Loan Specialist, Small Business Administration

Office of Disaster Assistance - Washington, DC

January 2018 to September 2020

July 2020 thru January 2021(Contract 2nd assignment)

• Assisted homeowners, renters, and businesses throughout the U.S. affected by natural disasters recover to rebuild their lives by providing affordable, timely, and accessible financial assistance.

• Processed residential and business disaster loan applications by applying standards, and accepted financial and credit analysis techniques.

• Assisted loan applicants that are seeking funds for repair, rehabilitation, or replacement of disaster- damaged personal, real, or business property which resulted from a physical disaster. Investigate and evaluate credit history to determine credit worthiness of individual and/or businesses and their principal owner(s). If victims had credit or any other issues it was our duty to solve the issues so the person(s) will be able to receive funds & repair their home.

• Processed home and/or business loans and make recommendations on collateral needed to secure loans.

• Applied accepted financial procedures to analyze financial resources to determine an applicant's ability to repay requested loans.

• Made decisions or recommendations to approve, withdraw or decline residential and/or business loans. On a detailed assignment for 3 months responsible for the following Received, and validated travel reimbursement requests from appraisers and others assessing damage from the disaster area; Entered data from Appraiser's reimbursement forms into the electronic system; manually and system calculated estimated costs; processed reports to perform fact checking on data entry/invoice clients' government visa credit card; conversed with the payout division within SBA effectively; uploaded documents as needed, maintained data quality & accuracy.

Underwriter Change Champion

SunTrust Mortgage - Rockville, MD

July 2016 to November 2017

My role Mortgage Underwriter Change Champion provides leadership and support to the Retail Underwriter's teammates for SunTrust Mortgage.

• Worked directly with underwriting teammates helping them learn the new Empower system and the changes with the RESPA/TILA requirements (one-on-one training or group training).

• Attended campus leadership meetings and team huddles to provide information to teammates on system changes, best practices, and performance improvements needed.

• Test Empower origination system to ensure updates are working as designed.

• Served as a communications liaison with project leadership, provide feedback from teammates on issues and obstacles encountered so that system changes can be implemented or additional job aids or training materials can be developed.

• Updated Policy and Procedure Manuals as assigned by management. I research Fannie Mae and Freddie guidelines to make sure the PPMs are in line with the Investors requirements.

• Working with leadership to develop and implement monitoring processes to ensure consistent adherence to Empower procedures.

• Identifying process or system issues. Leading or supporting remediation of compliance or audit issues. Conducting refresher training, as needed, within the campuses. Contractor Mortgage Underwriter Change Champion

Veredus Corporation - Atlanta, GA

July 2015 to July 2016

Assistant Property Manager/Leasing

Inter Solutions Incorporated

August 2014 to July 2015

Silver Springs, Maryland

Assist in preparation of financial and management reports, monitor collections & coordinates default proceedings. Assists in monitoring operating expenses; show and lease apartments, town homes, or condominiums to prospective residents and supports property's marketing plan.

• Performed a background check to verify identity, income (Tax Returns and all other income documentation), credit history, rental history, etc.

• Completed lease form or agreement and collects rental deposits.

• Thorough knowledge of lease terms, specifications and all community policies.

• Assisted Tax Credit Supervisor in preparing tenant tax credit packages for submitting to State Housing Agency for approval and keep current of Federal /State guidelines.

• Knowledgeable of required telephone and sales techniques.

• Fully informed of current rental rates, sizes, locations and all amenities of property.

• Developed full knowledge of application information required, screening processes and policies regarding rentals.

• Responsible to conduct out-reach marketing at least once per month.

• Developed and maintain an on-going resident retention program under direction of Property Manager.

• Responsible to play an active role in the renewal process.

• Responsible for resolving & analyzing account discrepancies and disputes.

• Responsible for proper maintenance of all resident and property files.

• Responsible for maintaining and updating Leasing and Property Information Handbook (Federal Laws) and Advertising Log Book; efficient and timely processing of all required administrative forms, reports and related information.

• Responsible for seeking self-improvement for personal growth and development in property management industry.

Remote Mortgage Loan Underwriter

CitiMortgage, Delaware

February 2013 to November 2013

Consumer Mortgage Loan Underwriter

Wells Fargo Bank, Fredrick, MD

March 2012 to February 2013

• Responsible for efficient, timely, consistent, accurate quality loan decisions on a daily basis. Underwrite loans that adhere to designated Underwriting Policy and Procedures as well as adhere to the investor guidelines, policies and procedures. Additionally, responsible to provide excellent customer service to our retail branch originators and processors in answering questions and assist with problem solving on loan files.

• Underwrite required number of loans a day and complete outstanding conditions; Stay current on FNMA, Freddie & investor guideline changes and communicate changes as they happen to underwriting staff at weekly meetings.

• Responsible for independently conducting full and comprehensive evaluations of a moderate to complex loan applications.

• Identify and recommend alternatives regarding loan structuring and financing solutions.

• Reviewed and analyze special conditions, loan deficiencies and exception requests to determine appropriate course of action.

Senior Mortgage Underwriter

Crosby Corporation - Lanham, MD

October 2011 to December 2011

Contractor at GMAC 2 month);

• Calculated loan-to-value ratio and qualifying income using pay stubs and federal tax return personal/ business, review credit reports, applications, etc., to ensure loans meet company standards for sale into secondary market.

Quality Control Underwriter

Non-Performing loans, Aerotek - Shirlington, VA

October 2010 to October 2011

Contractor at E*TRADE Bank)

Quality Control Underwriter

Crosby Corporation

January 2010 to June 2010

Contractor at Freddie Mac- FHLMC)

Loss Mitigation Specialist, Spherion Temporary Agency Wells Fargo Bank, Fredrick, MD - Columbia, MD

August 2009 to January 2010

Roles and Responsibilities:

• Reviewed seriously delinquent and foreclosed mortgages to determine investment quality and adherence to Lender Contract Agreements. Compose repurchase letters to Lenders outlining reasons for repurchase request.

• Reviewed loss mitigation files in a timely manner to determine if borrower qualifies for a retention plan; prepare loan modifications, forbearance plans, repayment plans and decline letters.

• Obtain title endorsements, prepare and submit loan modification for recording, as required.

• Submitted loss mitigation packages to investors and/or insurer to review for approval in a timely manner.

• Qualified borrowers for Home Affordable Mortgage Program (HAMP) created by the Federal Government; analyze documentation used to qualify the borrower and calculate income according to guidelines; ensure accuracy/completeness of all data used to qualify the borrower.

• Manage and follow up on foreclosure holds, as necessary. Quality Assurance Analyst II

Chevy Chase Bank - Bethesda, MD

April 2007 to July 2008

Senior Mortgage Underwriter

First Guaranty Mortgage Corp - McLean, VA

April 2005 to May 2007

Senior Mortgage Underwriter

First National Bank of Arizona - McLean, VA

March 2004 to April 2005

Senior Mortgage Underwriter

Mortgage Guaranty Insurance Corporation

February 2003 to March 2004

Contractor), Mortgage Guaranty Insurance Corporation (MGIC), VA (Contractor at First National Bank of Arizona for 2 years).

Roles and Responsibilities:

• Responsible for reporting on the quality of closed loans that have been underwritten within the line of business Chevy Chase Bank supports and work closely with the Sr. Quality Assurance Analyst and VP of BF Saul Mortgage Manager. Prepare a narrative of the findings and reasons for delinquencies, if any.

• Calculated loan-to-value ratio and qualifying income using pay stubs and federal tax return personal/ business, review credit reports, applications, etc., to ensure loans meet company standards for sale into secondary market.

• Responsible for the quality of underwriting within the line of business FGMC supports and work closely with the Lead Underwriter, Operations Manager and staff on training and developing the team's underwriting talent.

• Acted as a liaison between Mortgage Investors and Underwriting Manager in obtaining missing loan documentation in order to prevent repurchases.

• Examined overall loan documentation of large, unusual or complex transactions to ensure accuracy and completeness.

• Developed staff for higher levels of approval authority and identifying individual and team training needs.

• Assessed underwriting program effectiveness and making recommendations for improvement, along with coaching field personnel and brokers on technical underwriting issues, problems and questions.

• Communicated underwriting requirements to Mortgage Specialists and correspondents.

• Examined overall loan documentation of large, unusual or complex transactions to ensure accuracy and completeness.

Education

BA in Computer Information System Science

UNIVERSITY OF THE DISTRICT OF COLUMBIA

Skills

• FANNIE MAE

• FHA

• FREDDIE MAC

• MORTGAGE UNDERWRITING

• MORTGAGE

• Clerical experience

• Risk Analysis

• Credit Analysis

• Tax Experience

• Loan Officer Experience

• Property Leasing

• Microsoft Outlook

• Microsoft SharePoint

• Banking

• Accounts Payable

• Property Management

Additional Information

SKILL SETS

• Familiar with the Federal laws regarding housing and employment (Civil Rights Act, FLSA, FMLA and Fair Housing Act., Fair Credit Reporting Act, etc.).

• Experience in mortgage underwriting Conventional, FHA & AUS Freddie Mac and Fannie Mae;

• Strong knowledge credit reporting, credit risk analysis, residential loan underwriting/processing, and analyzing legal documents (Contracts, Business agreements, Insurance Declarations & Trusts, etc.)

• Proficient in Microsoft Office (Excel, Outlook, Word, SharePoint and PowerPoint, & Quicken books), MRI, Boston post and Tenant Pro 6.0

• Strong Knowledge of Empower Origination System, Calyx,

• Strong reading comprehension and quick learner of guidelines/requirements.

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