KSB pg. *

KAREN S. BASSINGTHWAITE

Cell 813-***-**** - Home 813-***-****

adzgyp@r.postjobfree.com - Current Clearance: TS/SCI

PROFESSIONAL SUMMARY:

Military veteran with over 30 years’ experience in management. Highly organized and detailed oriented with uncompromised integrity. Seeking a challenging position that will enable me to use my strong leadership, Human Resource skills, education, experience, and ability to work well with people. SKILLS SUMMARY:

Strong Communications Skills Budget Planning Public Relations Writing Reports/Correspondence Personnel Administration Conflict Resolution HR Policies & Procedures Leadership Coaching & Counseling Training/Development Operations & Event Planning Lean Process Improvements Record Keeping APOGEE Engineering LLC - U.S. Special Operations Command (SOCOM) MacDill AFB, Tampa, Fl. 3 January 2023- Present

EA to SOF AT&L PEO Fixed Wing (FW), (40 hrs. week/Col Ken Kuebler/Col Justin Bronder 813-***-**** Provided Protocol and Administrative policy advice, guidance and recommendations on all issues pertaining to the SOCOM area of responsibility and SOF AT& L. Served as the PEO’s Executive Assistant and Administrative Advisor, trusted counsel, and provided personal direct support. Daily coordinated and managed multiple calendars on both SIPR/NIPR networks along with daily impromptu for meetings.

• Scheduled the multiple monthly meetings and visits using an alliance of different platforms of audio/visual capabilities to reach our team via Google Meet, Gov Zoom, Jabber and MS Teams.

• Check In and out personnel, arrange travel and complete vouchers for key members of the Fixed Wing group while managing claims and assisting others for 100% compliance with the regulations and guidelines.

• Task and coordinate TMT’s within the division. Review, analyze, assign, and track all while managing incoming correspondences. Researching and prepping presentations and written correspondences to support the division. Train and assist others with taskers and TMT’s within the division for compliance. Key Records Manager and file custodian for the FW Division.

• Key member of the team to find and query lost reports. Assign, Track and Analyze the executive’s responses for the department to the task leads. Reviews and ensures the taskers are properly disturbed. St Michael’s Inc – U.S. Special Operations Command (SOCOM) MacDill AFB, Tampa, Fl. 15 September 2020- 30 September 2022 (End of Contract) EA, Director, Command Support, December 2020 to Present (40 hrs. week/Mr. James Boisselle, SES 813-***-**** EA to SOF AT&L PEO Fixed Wing, September 2020 -December 2020 (40 hrs. week/Col Ken Kuebler 813-***-**** Provided Protocol and Administrative policy advice, guidance and recommendations on all issues pertaining to the SOCOM area of responsibility and SOCOM Washington Liaison Office regarding the Chief of Staff. Served as the Command’s Section Administrative Advisor, trusted counsel, and command spokesperson for the Director, Command Support Office. Provided personal direct support, coordinated, and managed multiple calendar items; to include upcoming TDY, new hire in-processing, industry meetings across both SIPR/NIPR networks along with daily room setups for meeting with senior leaders and members across the command.

• Researched and schedules the monthly meetings using a collaboration platform of audio/visual capabilities, via Google Meet, Gov Zoom, Jabber & MS Teams. Organized all room set-ups for the Top 5 to include audio /visual.

• Responsible for day to day, operational, strategic, and long-range calendar of the Commander. Determine and distribute the workload of the action officers and administrative staff within the Bridge Staff. Provide direction on protocol expertise, office management experience, and professional knowledge of the individuals involved. Directs and supervises the administration and operation of all visits to the Front Office of the Chief of Staff’s adjoining offices.

• Coordinates directly with appropriate individuals and agencies to facilitate site and facility selection, awards procurement, press and/or photographic/video coverage, meetings, and development of guest lists, seating arrangements, etc.

KSB pg. 2

U.S. Central Command, Commander’s Staff, MacDill AFB, Tampa, FL. 11 November 2015 – 30 September 2020 (Retired after 27 years in the Navy) Executive Assistant to the Commander, June 2019 – 1 September 2020 (75-85 hrs. week/COL Shawn Leonard 813-***-****) Commander’s Action Group February 2019 – June 2019 (65 hrs. week/CAPT Jean-Paul Dube & Ms. Liz Packard 813-***-****) J5 Senior Enlisted/Flag Writer, November 2015 – February 2019 (65 hrs. week/LtGen Michael Langley 813-***-****) Position covered a full range of administrative and executive support functions as well as supervisor duties provided technical and administrative guidance and information to the staff. Created and participated in developing program’s content communication plan, training requirements and guidance, business processes, technology requirements and improvements, strategic plans, and evaluation standards and metrics. Monitors and reviews program operations for the J code and directly for the Navy. Served as the expert advisor regarding the department while directed, developed, and administered plans and procedures to ensure functions are carried out in accordance with governing laws, policies, regulations, and professional standards of the military service.

Recommended selection of candidates for positions; recommended position structure changes; taken disciplinary actions and resolved formal employee complaints and grievances as delegated by higher level management; and assessed and revises policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work of the members of the department as the Senior Enlisted Leader.

Develops new programs, processes, and business procedures to improve program objectives are to improve operations, programs, customer services, and Navy programming decisions. Provides training and directs the operation of the Navy Enlisted Promotion Testing Program as a key member of the Navy team. Assisted in the logistics and Administration of the Navy test with every cycle for over 5 years.

Managed the daily details associated with travel, travel budget, briefings, and all social events for the Commander’s office. All while making recommendations to other codes to implement their flag officers and senior leaders into the battle rhythm. Responsible for the correspondence and maintains a filing system that was “one stop” for all.

• Responsible to expertly manage with U.S. Central Command Protocol Directorate, internal and external organizations to ensure that proper protocol is followed during ceremonial events, briefings, and high level of foreign and domestic visits during officials and social functions to include POTUS, VPOTUS, SECDEF, CJCS, Service Chiefs, COCOM CDR’s, Interagency, Heads of State, Prime Ministers, Ambassadors, foreign military, and civilian governments.

• Manages all visa and passport issues for the Commander’s 59-member travel and support staffs enabling seamlessly travel across 29 countries U.S. Central Command area of responsibility (AOR). Assisted in trip planning and coordination of site visits for the traveling team. A key Defense Travel System Organizational Defense Travel Administrator (DTS/ODTA) for the military and civilian personnel with completed bimonthly audits and verifications. Accountable for over $2M in yearly invoices with zero discrepancies.

• Conducts required security evaluations and inspections. Ensures that security programs comply with controlling regulations and directives. Studies, analyzes, and develops methods to disseminate and implement security guidance. Develops access rosters and procedures to be implemented for personnel who have access to classified material.

• Exercises supervisory responsibility and authority for position management, and assignment of subordinate performance of the team. Effectively manages two-way communication process. Assesses organizational strengths and weakness to support open relationships, team building, feedback, and related productivity factors. Strategic Systems Program, (SSP) Washington Navy Yard, Washington DC. 20 October 2014 – 2 October 2015

Executive Scheduler (65 hrs. week/VADM Terry Benedict 202-***-****) The key person for everything for SSP in the front office and the face of the command. Maintained the schedule and travel agenda for the 3-Star Admiral and kept the command and the civilian personnel up to date on the battle rhythm of the command. Key manager of all Congressional visits, government contractors and other senior Pentagon officials

• Provided personal clerical and administrative support by preparing, editing, collecting, updating, and maintaining information in the databases such as, long range calendar, external/internal rosters and general correspondence.

• Managed all budget memorandums of FY 2015 and the staple weekly visit due to all the congressional voting on budget extensions. Hosted three events on budget extensions due to Congress and Pentagon costs which included CNO, VCNO and Program CEO’s of the Nuclear Division. Supported all Distinguished Visitors, Corporate CEOs, and Congressional members on meetings and logistics issues. KSB pg. 3

U.S. Central Command, Strategy, Plan and Policy Directorate, MacDill AFB, Tampa, FL. 10 March 2011 – 10 October 2014

J5 Senior Enlisted and Administrative Assistant (65 hrs. week/Mr. Mike Reagor 813-***-****) Interacted and coordinated with senior officials from the White House, Department of Defense (DOD), Department of State

(DOS), Office of the Joint Chiefs of Staff (CJCS) and other Combatant commands, military services, and government agencies. Directly responsible for representation of the Commander and the Commands, the DOD and the nation when interfacing with visitors that include senior members of our government, foreign dignitaries, and foreign heads of state.

• Served as Directorate Organizational Defense Travel Administrator (ODTA) agent. Zero discrepancies and 100% file Coordinated over 300 overseas trips to the Middle East and 200 US trips, to include meetings, visits, logistics, meals, and immediate flight changes. Assisted military/civilian personnel with the Defense Travel System as the Organizational Defense Travel Administrator (DTS/ODTA) with a travel budget of $7.2 million

• Planned, coordinated, and provides admin support for over 8 General/Flag Officers/SES and 500 personnel to include Active Duty, Reservists, National Guard, and civilians plus 20 foreign countries members attached to the command. Planned and organized over 6 retirements.

As Command Career Counselor of the Navy Element, verified and accepted orders for junior Sailors transferring into the HQ CENTCOM AOR. Key Senior Yeoman to validate and edit all evaluations on all Navy personnel across the command. Sought out to assist the Mayor’s Office for a Japanese Navy Visit to the city of Tampa. Hand Selected to sit on FY2013 Chief Petty Officer Board and reviewed over 8600 records for the cycle along with 11 other key members.

U.S. Northern Command, Commanders Team, Peterson AFB, Colorado Springs, CO. 2 July 2008 – 1 June 2010

Executive Secretary/Commander’s Senior Enlisted Leader (65 hrs. weekly: Mr. Tim Hartnett 719-***-****)

(Enlisted into the Navy March 1993 with various administrative and protocol positions and locations up into 2008)

• Supports 3 General/Flag officers in the Command Group and a 42-member team in all aspects of administrative and training support. Supported 42 Distinguished Visitors delegations to the area to include Senators, Presidential candidates, and congressional members. Processed and updated Command events pertaining to DV visits and civic events on the command portal.

• As Vice President of the Enlisted Force of the command, led the Senior Enlisted Leaders with command Olympic Team Training Week of events for the staff and families. A Time-Honored event which starts before the Winter Olympics and continued through the Olympics.

EDUCATION AND CERTIFICATES:

• Regents University, New York, Bachelor of Arts in Humanities and Human Resources Minors in Business and Early Education

• Lean SIX Sigma WHITE, YELLOW, GREEN & BLACK Belt

• Washington School of Protocol

• Defense Travel System, Certificate Manager

• U.S. Army Protocol Training

• Honor Graduate of the Navy Senior Enlisted Academy

• Air Force Protocol Workshop

VOLUNTEER WORK EXPERIECE:

Operation That’s My Dress, Ms. Tampa Pageant, Support the Troops, Krewe of Fort Brooke, Tampa Chamber of Commerce and a Daisy Leader for the Greater South Florida Girl Scout Council of America on MacDill AFB PROFESSIONAL REFERENCES:

General Kenneth F. McKenzie Jr. (provided upon request) Ms. Lashaunda Mojeed, 703-***-**** and email: adzgyp@r.postjobfree.com Lt Col Matt Foertsch, 813-***-**** and email adzgyp@r.postjobfree.com Ms. Susie Blanchard 813-***-**** and email: adzgyp@r.postjobfree.com

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