Data Entry Support Specialist

Fizza Zaidi Alin (aka Neha Zaidi)

Fairview, OR • ***********@*****.*** • 310-***-****

Professional Experience

-Home Forward, Portland, OR

Special Program Coordinator (LD) Sept., 2022- Current

• Understand, interpret, explain, and apply laws, regulations, ordinances, policies that apply to HUD and overall Home Forward policies

• Coordinate and integrate multiple program or work activities to meet critical deadlines.

• Determine eligibility for Landlord Guarantee Program participation

• Process and Review Program Applications in accordance with all applicable Home Forward- City, County, State and Federal Landlord Guarantee Program Guidelines

• Collaborate with all participating agencies, landlords, and vendors to ensure applications are processed efficiently

• Understand and apply all appropriate resources for applicants in need

• Utilize Microsoft Excel application daily to maintain data entry of applications to ensure they are processed in a timely manner

• Appropriately utilize/access Yardi to manage new and existing vendors

• Communicate with colleagues working on the same project and in the same department to update progress and troubleshoot any issues

• Maintain professional communication for all required items from all parties involved

• Successfully communicate rule and regulations for applicants in need of explanation

• Attend and apply trainings on needed applications/programs

Home Forward, Portland, OR

Rental Assistance Specialist (LD) Sept., 2021- Sept, 2022

• Determine eligibility for Rental Assistance program participation

• Process and Review Program Applications in accordance with all applicable to Home Forward, City, County, State and Federal Rental Assistance Guidelines

• Collaborate with all participating agencies, landlords, and vendors to applications are processed quickly and correctly

• Understand and apply all appropriate resources for applicants in need

• Utilize Excel daily to maintain data entry of applications to ensure they are processed in a timely manner • Communicate with colleagues working on the same project to update my progress and troubleshoot any issues, should they arise

• Maintain professional communication for all required items from applicants

• Successfully communicate rule and regulations for applicants in need of explanation

• Attend and apply trainings on needed applications/programs

El Camino Community College, Torrance, CA

Administrative Assistant/ Aid May 2015 - June 2018

• Managed all day-to-day tasks including scheduling, invoicing, telephone calls, email intake, and supply management

• Managed team building initiatives for organizational culture and employee morale

• Screened resumes and coordinated and conducted interviews

• Organized new hire, security and temporary paperwork

• Maintained confidential files and created exams, worksheets, and exercises

• Performed data retrieval and created charts and reports

• Created and distributed promotional fliers

Skills and Abilities

• Typing Speed of 60 WPM

• Extensive background working with the following systems and software:

• Microsoft Suite, specifically, EXCEL, WORD and POWERPOINT

• YARDI 6 and YARDI 7

• ADOBE Acrobat and ADOBE Reader

• Strong knowledge of the various policies and guidelines that govern eligibility requirements for rental assistance and landlord assistance

• Skills needed to access and utilize the CityShare platform to locate and access rental assistance files and process them accordingly

• Thrives in a high paced environment

• Efficient and organized

• Consistently meets all deadlines

• Interacts with colleagues, partner agencies and individuals served in a professional and respectful manner

• Strong interpersonal communication skills

Education

*Bachelor of Arts, Major: Liberal Studies, Mathematics Graduated May 2020 California State University, Dominguez Hills, CA

*Associate of Arts, Major: Liberal Studies, Minor: Mathematics, Graduated June 2014 El Camino College, Torrance, CA

Professional References

1. Francis Tworek-Hofstetter

Housing Support Specialist

Phone: 503-***-****

Email: *********@***********.***

2. Anna Sage

STRA Program Analyst

Phone: 503-***-****

Email: ****.****@***********.***

Address: 135 SWAsh St. Portland, OR 97204 US

3. Britton Schomber

Support Specialist-Rent Assistance/ Office Administration

Phone: 503-***-****

Email: *******.********@***********.***

Contact this candidate