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Customer Care Quality Control

Location:
Johannesburg, Gauteng, South Africa
Salary:
$5000
Posted:
September 04, 2023

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Resume:

CURRICULUM VITAE FOR:

MR. ALFRED TOBIAS KADIRA.

PERSONAL DETAILS:

Full Names : ALFRED TOBIAS KADIRA

Contact Nos : +263-**-***-****

+27-67-762-****

*Both numbers are also on What's App

WORK HISTORY:

1. Place of Employment- May 1989- June 1993

ZIMBABWE REPUBLIC POLICE(ZRP) RADIO TELECOMMUNICATIONS SIGNALS WORKSHOP- GWERU.

Position: JUNIOR TELECOMMUNICATIONS TECHNICIAN.

Duties: Repair, Service and Maintenance including Installations of all Police Communication Radios and HF, VHF and 2-way UHF Radios.

Repairs, Service, Calibration and Component Level Repairs. Building of Long Range HF Aerials, VHF Aerials including Dipoles.

2. Place of Employment July 1993- April1996

VIDEO VISION ELECTRONICS STUDIOS, BULAWAYO,ZIMBABWE. Position: AUDIO AND VIDEO TECHNICIAN.

Duties: Repairs to Household/Domestic Electronics Audio/Video Products and Studio Equipment. Industrial Control PCBs and Power Supplies. Radios, HiFis, Televisions, Amplifiers, Power Supplies and other Associated Gadgets. Repairs done to Component Level. 3. Place of Employment May 1996_ March 2000

SINGAPORE TRADING COMPANY (Manufacturers of most Domestic Audio and Visual Products). Position: QUALITY CONTROLLER/ENGINEERING TECHNICIAN May May 1996- March 2000.

Duties: Factory Quality Control, Building of Assembly Line Prototypes before launching on Production Line Assembly is done. Checking of Production Line Standards and soak testing on finished Product Samples and all other equipment and gadgets produced. Quality Checks, Assisting Workshop Repair Technicians and teaching them Quicker and Easier Fault Diagnosis Techniques, including the use of Test Equipment. Training of College Students and Interns on Attachment. Assisting and Working together with the Production Manager to deliver quality products and also make Technical decisions to make work easier, especially for the Production Team. 4. Place of Employment April 2000- May 2006.

SIMPSON ELECTRONICS COMPANY, BULWAYO, ZIMBABWE.

Position: REPAIR WORKSHOP MANAGER/ TECHNICIAN.

Duties: In Charge of a busy Repairs and Service Workshop. Managing the day to day running Supervision of Repair Technicians and also doing Repairs. Sourcing and Ordering Spares for Workshop Jobs, Preparing Job Cards for Service/Repair Technicians, Job Work Schedules, Time Management and Implementation of Workshop Safety Guidelines.

5. Place of Employment June 2006- September 2022

SAMSUNG ELECTRONICS SOUTH AFRICA (ITAL VISUAL AND AUDIO SOLUTIONS) COMPANY Position: AUDIO/ VISUAL ENGINEERING TECHNICIAN AND TECHNICAL TRAINER. Duties: Daily Electronics Repairs, Service and Maintenance of most Electronics / Electrical Products. Repairs to Audio and Visual Products. Sound Systems, Monitors, Televisions, PCB Repairs, Control Boards Repairs, Power Supplies, Inverters etc.

Technical Training for College Students and Internship students including Service Technicians. Workshop Management, Sourcing Spares and Components for the Workshop. Customer Care and Support and day to day running of a very Busy Workshop with set Targets and Turn Around Times.

Component Level Repairs including SMD Replacements. Use of Various Types of Test Equipment such as Oscilloscopes, Signal Generators, Pattern Generators, Audio Generators, Test Meters both Analogue and Digital etc. Expert and Skillful Soldering Skills and Ability to perform intricate Tasks. Quality Control.

Computer Literacy.

Insurance Claim Assessments and Technical Report Writing. Innovative, Team Builder, Hard worker, Results Oriented and Add Value. 6. Current Employment October 2022- Current

TECHNICAL TRAINER & TECHNICAL CONSULTANT.

Duties: In Partnership with Companies and Individuals in South Africa and Zimbabwe. I am involved in Training Technical Staff, Technicians and also conducting Training Seminars and Workshops in order to Develop and Impart Technical Skills, including focus on the Youth so they can be Self Dependent and be successful Entrepreneurs.

EDUCATION & QUALIFICATIONS/ EXPERIENCE.

1. 4-YEAR DIPLOMA

Institution: INTERNATIONAL CORRESPONDENCE SCHOOLS (ICS) LONDON, ENGLAND.

April 1984- May 1988.

RADIO AND TELEVISION ELECTRONICS ENGINEER'S 4- YEAR DIPLOMA Pass Mark: DISTINCTION.

2. PHILIPS ELECTRONICS SOUTH AFRICA - 2 CERTIFICATES

* TECHNICAL SERVICE TRAINING CERTIFICATE - YEAR 2010

* TECHNICAL SERVICE TRAINING CERTIFICATE - YEAR 2011. 3. SAMSUNG ELECTRONICS ENGINEERING SCHOOL (SOUTH AFRICA) June 2006- October 2018

I have attended Several Electronics Engineers' Training Seminars, Lessons, Refresher Courses offered by Samsung South Africa for over 12 years and achieved a lot of Theoretical and Practical Knowledge on various Technologies and Topics including Plasma, LCD, LED, QLED, Software and so many other Associated Engineering Skills.

Component Level Repairs, Modifications and Various Fault Finding Techniques. To read and interpret Block Diagrams, Circuit Diagrams and Understand Simple to Complex Service Information including Service Manuals.

*Additional to The Above. I have been awarded the Opportunity to attend to Courses on Sales, Management and Related work. I Have over 10 years is Sales Experience, Customer Care, After Sales Service, Back-Up Service and have a broad knowledge of most Electronic Products and Equipment. PERSONAL DETAILS:

Full Names: ALFRED TOBIAS KADIRA.

Contact Numbers:

+263-**-***-**** Zimbabwe

+27-67-762-**** South Africa

* Both numbers do have What's App

Contact E-Mails:

* adzgx5@r.postjobfree.com

* adzgx5@r.postjobfree.com

Location: South Africa and Zimbabwe.

Driver's Licence: Yes

* Local Light Motor Vehicle

* International Driver's Licence.

AVAILABILITY:

I am available to start work as soon as possible.

Yours Sincerely,

Mr. Alfred Tobias Kadira.

17 July 2023.



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