Customer Service Sales Associate
Resume:
Justine Tompkins
Customer Service and Sales Associate
South Hadley, MA 01075
**************@*****.***
To find an opportunity to where I can utilize my skills to make a difference in people's lives, increase productivity, and advance in my field. I am currently enrolled in the LADAC II program through High Point and believe this would be a wonderful opportunity to grow my skills and knowledge. Authorized to work in the US for any employer
Work Experience
Business Owner
Something to Love - South Hadley, MA
May 2010 to Present
Design and deliver high quality, uniquely designed product to customers. Services include quilting, sewing, crochet, screen printing, painting realism with acrylic paints and drawing with charcoal. Developed company social media to promote and sell creations. Dog Bather
Petco - East Longmeadow, MA
August 2021 to April 2022
Duties include bathing, brushing teeth, clipping nails, cleaning ears of dogs. Work closely with customers and their pets to achieve the best overall grooming experience. Production Sewer
Aerial Camera Services - Southampton, MA
May 2015 to May 2021
Responsible for manufacturing aircraft covers utilizing an industrial sewing machine and associated cutting tools to include scissors, razors, hot knife, etc. Skilled in working with blueprints, sketches and work instructions and producing superior quality product. Production Sewer
Sound Seal - Agawam, MA
October 2020 to February 2021
Responsible for manufacturing acoustic sound proof baffles utilizing an overlock sewing machine. Skilled in working with blueprints, sketches and work instructions and producing a superior quality product. Sales Associate
Better Life Whole Foods - Springfield, MA
December 2018 to October 2020
Responsible for ensuring a positive company image by providing courteous, friendly and efficient service to customers and team members, at all times. Assisted by performing the duties inherent to other team b.s.her job descriptions as needed to ensure customer satisfaction. Specialized knowledge of organic foods, CBD, and organic supplements.
Assistant to Master Water Marbler
Shibumi Silks - East Haddam, CT
January 2011 to May 2019
Responsible for designing fabrics, cloth printing setup, and assisting in the set up of the marbling process
- processing paints as well as selecting appropriate colors and designs. Recognized for ability to deliver high quality final product, meeting of exceeding quality standards. Education
B.F.A. in Textiles and Fine Arts
Savannah College of Art and Design - Savannah, GA
September 2003 to June 2007
Skills
• Industrial sewing machine experience (10+ years)
• Screen Printing (5 years)
• Illustration
• Quality Assurance (10+ years)
• Screen Printing
• Graphic Design
• Logo Design (5 years)
• Adobe Photoshop
• Hand beading (10+ years)
• Layout Design
• Acrylic Painting (10+ years)
• Overlock industrial sewing machine experience (5 years)
• Domestic sewing machine experience (10+ years)
• Crochet (5 years)
• Customer service (10+ years)
• Pet Care
• Pet Grooming
• Communication skills
• Sewing machine (10+ years)
• Design patterns (3 years)
• Computer literacy
• Sales (10+ years)
• Microsoft Word (5 years)
• Microsoft Excel (5 years)
• Microsoft Office (5 years)
Languages
• English - Fluent
Certifications and Licenses
LADAC
June 2023 to Present
I am currently in the LADAC II training and the year long course will be completed next year in June.
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