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Customer Service Full Time

Location:
Jeddah, Mecca, Saudi Arabia
Salary:
6000
Posted:
September 04, 2023

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Resume:

Focused professional knowledgeable about devising innovative

solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and technical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Documents Controller: ENTCCO Contracting Company RUH Jan 2021 to Update

Responsibilities:

• Allocated unique document numbers to internal documents and incoming external documents and tracked in database.

• Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.

• Created project control documentation to support the needs of important projects.

• Liaised with project teams, vendors and third parties on documentation flow, handover, and project close-out.

• Proofread filenames, titles, and submittal details to streamline submittal and avoid rejection.

• Enforced use of standardized forms and templates to achieve uniformity of communications across departments and functions.

• Managed technical documentation flow of engineering, project management and construction activities.

• Completed transmittal logs and stored in files for specified durations.

• Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.

Accountant & Document Controller:

Waleed Construction Company

Responsibilities: April 2018 December 2021

• Supported end-user access requirements by establishing compliant systems and effective access policies.

• Built and updated diverse documents, charts, tables, and mail merges using various programs.

• Remained informed on current regulations, especially concerning research industry and document creation.

• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.

• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.

• Gathered financial information, prepared documents, and closed books.

• Used advanced software to prepare documents, reports, and presentations.

SHAHID IMRAN

CONTACT

Entcoo Contracting Company

Head office King Fahad Road, Al

Rajhi Building, Riyadh, KSA.

+966-*********

+966-*********

adzgt0@r.postjobfree.com

LANGUAGES:

ENGLISH

ARABIC

URUD

PUNJABI

HIGHLIGHTS:

Operability &

Commitment

Goals &

Performance

Sales Strategies

Transaction Process

Business

development and

planning

Staff Management

Issue desolation

Strategic planning

Order management

Time management

Coaching and

Mentoring

Retail Operations

Inventory control

Budgeting and cost

control

Verbal & written

communication

Career Objective

Profession Experience

EDUCATION:

MBA (HR) 2008-2010

COMSATS INSITITUTE

OF INFORMATION

TECHNOLOGY

ISLAMABAD.

B.A (Arts) 2004-2006

Punjab University Lahore

F.A (Arts) 2002-2004

Board of Intermediate &

Secondary Education

Gujranwala.

Matric (Science)

2000-2002

Board of Intermediate &

Secondary Education

Gujranwala.

Microsoft Office

Course

Microsoft excel,

word power,

adobe Photoshop.

From Punjab

Computer Collage

Mandi Baha Uddin

Punjab 2006

COMPUTER SKILLS:

• Microsoft Office

(Excel, word,

power point).

• Photoshop

• Odoo ERP System

• QuickBooks

• Sysman

Accounting

Software

• Candela ERP

Software

• JDA ERP Software

• SPSS

HOBBIES:

• Writing

• Playing &

Watching Cricket

Accountant:

BINDAWOOD GROUP OF COMPANY JEDDAH

Dec 2011 Nov 2017

Responsibilities:

• Dynamic Account Manager offering expertise in building partnerships, retaining key accounts, and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers, and devising successful strategies.

• To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Business-minded Finance Manager promoting more than 10 years of expertise overseeing transactions and reconciling monthly financial reports.

• Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base.

• Adept at managing budgets, payroll, invoicing, and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.

Assistant HR: Mandahar Ceramic Company

Responsibilities: September 2010- Oct 2011

Worked with managers to achieve compliance with

organizational policies, providing clarifying information and recommending necessary changes.

Enhance team workflows and employee job satisfaction by coordinating communication between managers and

employees.

Developed comprehensive process for new hires and reviewed new hires productivity, optimizing onboarding effectiveness.

Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Recruit top talent to maximize profitability.

Discovered and resolved complex employee issues that affected management and business decisions.

Coordinated technical training and personal development classes for staff members.

Structured compensation and benefits according to market conditions and budget demands.

Customer Service Representative Warid-Telecom M.B Din Responsibilities: May 2006- April 2008

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Trained and regularly mentored associates on performance- oriented strategies and customer service techniques.

• Collaborated with upper management to improve customer service processes and support structures company wide.

• Took payment information and other pertinent information such as addresses and phone numbers to place orders.



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