MICKY REESE

Cincinnati, OH • 937-***-**** • adzgsr@r.postjobfree.com

PROFESSIONAL SUMMARY

An accomplished, award-winning, and talented professional with a comprehensive background in restaurant operations management, consulting, business development, and human resources. Engages in steering change and transformation. Analyzes business strategies for future development and increasing revenue. Knowledgeable in corporate governance and expertise as an independent director and board member. Core Competencies & Soft Sills

Ø Operations Management

Ø Store Management

Ø Territory Management

Ø Multi-Unit Supervision

Ø Field Consulting

Ø Training Instruction

Ø Staff Development

Ø Field Service Management

Ø Business Development

Ø Innovative Solutions

Ø Strategic Planning

Ø Systems Integration

Ø Human Resources

Ø Conflict Resolution

Ø Corporate Governance

• Leader / Mentor

• Initiative / Innovative

• Performance-Focused

• Analytical

• Solution-Oriented

• Engaging

• Exemplary Communicator

• Dedicated / Loyal

• Committed to Excellence

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Ø Purchased a $2.6 million business and grew it to $9 million in 4 years. Ø Produced greater understanding of budgeting need to allow appropriate asset allocation. Ø Delivered the impact and alignment of the National Marketing Plan to 250+ restaurants. Ø Led discussions to increase awareness of the national plan and gaps to be filled. Ø Introduced the strategic plan to address concerns within the marketing strategies. Ø Converted J&A Management, transforming the franchise from underperforming in all measurable areas with

$2.6 in annual sales to $9m within the course of four years. Ø Developed the action plan for J&A Management, overcoming resistance and conflict to increase understanding of the plan and the changes needed to deliver the dramatic transformation. Ø Restructured J&A Management to bring on board talent in line with human resource needs and organizational requirements, reorienting business leaders through retraining. Ø Embedded the corporate governance structures and success strategies through consulting. Ø Increased access to funding and raised operational capabilities. Ø Generated funding contributions by the business to the value of $50k. EMPLOYMENT HISTORY

J&A Management Consulting 2018 – Present

Founder

Consults with business owners, advising how to maximize sales and increase profitability. Comprehends owners’ priorities and goals. Serves as a resource on methods of operations, training, and utilizing technology to drive sustained growth and profits. Involved with owners in establishing robust business goals and creating a solid strategic business plan. Participates with owners in in developing processes and systems to establish consistency and accountability.

MICKY REESE Page 2

Organizes and executes assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) per the client’s requirements. Meets with clients and performs an initial assessment of a problematic situation. Collects information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.).

Ø Analyzes and interprets data to unearth weaknesses / problems and comprehend the causes. Ø Formulates recommendations and solutions with attention to a client’s wishes, capabilities and limitations. Ø Presents findings and suggestions to clients with ample justification and practical advice. Ø Develops detailed business plans to drive small or radical changes. Ø Provides guidance for any occurring problems and issues. McDonald’s Corporation / J&A Management 1999 - 2018 President

Purchased a $2.6 million business and grew it to $9 million in 4 years. Led, motivated, and coached a team of leader, store managers, operators and owners. Oversaw Columbus and Dayton markets as field service manager when Dayton was the Top Comp Sales for two years running. Created and executed strategies to achieve each stores’ strength and weaknesses. Achieved financial, operations, and customer service goals. Served as a resource, provide restaurants with expertise in the key areas of customer satisfaction, people development, talent acquisition, store operations, company policies and procedures. Developed high quality business strategies and plans ensuring their alignment with short-term and long-term objectives. Ø Led and motivated to advance employee engagement developing high performing managerial teams. Ø Oversaw all operations and business activities to ensure desired results were produced and were consistent with the strategy and mission.

Ø Discerned high-quality investing decisions to advance the business and increase profits. Ø Evaluated financial and non-financial reports to devise solutions or improvements. Ø Established trust relations with key partners and acted as a point of contact. Ø Analyzed problematic situations / occurrences and provided solutions to increase company growth. PROFESSIONAL AFFILIATIONS

Miami Valley Co-Op (Member of the Board of Directors) 2000 – 2018 Ronald McDonald House Charities (Member of the Board of Directors) 2005 – 2009 EDUCATION

Penn State University Business Administration and Management AWARDS

Top Sales Achievement Award President’s Award / Operations & Development Alpha Award / Excellence in Training Partner Award / Outstanding Performance 20+ years Top Sales Increase Award, McDonald’s Corporation President’s Award Winner, McDonald’s Corporation Partner Award Winner, McDonald’s Corporation Alpha Award Winner, McDonald’s Corporation

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