Hetal Patel

**** ***** **** **

Schaumburg, IL -*0194

614-***-****

adzgs5@r.postjobfree.com

PROFESSIONAL SUMMARY:

• An Experienced Clinical Laboratory Scientists with 15+ year’s career in hospital laboratory settings. Detail-oriented, with the strong background in project management, process improvements, development in training program, development quality control/assurance, cost control, and regulatory compliance, high energy, professional, increasing productivity and maintaining quality and efficiency. Handles 35+ direct reports, trouble shooting, customer service and in service training. Skill:

• Analytical thinker

• Recruiting and hiring expert

• Supervisory Training

• Promotes Positive behavior.

• Quality improvement competency

• Independent judgement and decision making

EDUCATION:

OHIO STATE UNIVERSITY __ COLUMBUS, OHIO June 2008

Bachelor of Science in Medical Technology (ASCP certified) SARDAR PATEL UNIVERSITY __ ANAND, INDIA April 1996-1999 Bachelor of Science in Microbiology

SARDAR PATEL UNIVERSITY __ KARMASAD, INDIA April 2000 Diploma in Medical Laboratory Technology

PROFESSIONAL EXPERIENCE:

UCHICAGO MEDICINE ADVENT HEALTH GLENDAL HEIGHTS, IL Clinical Laboratory Manager: May 2022-June 2023

• Ensure quality management and performance improvement initiatives.

• Ensure the lab follows all accrediting regulations.

• Coordinate training objective with a focus on individual, departmental and hospital wide initiative and team concept.

• Guide the process of root cause analysis to identify, track and resolve adverse event encompassing the development, implementation, and monitoring of a corrective action plans.

• Provide troubleshooting and information for physician, provide information for setting up laboratory.

• Manage 35+ employees that include core laboratory, phlebotomy.

• Provide guidance for CAP surveyors.

• Help initiate new process that eliminate redundancies.

• Skillfully developed departmental goals, objectives, standards of performance, policies, and procedures.

• Recruited, hired, trained, and coached on average of number new employee per year.

• Consistently complied with applicable laws and regulation.

• Interpreted and communicated new and revised policies to staff.

• Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations including setting priorities ad job assignments.

• Encourage creative thinking, problem solving and empowerment as part of the facility management group to improve morale and teamwork.

• Reviewed customer survey information to prioritize area of improvement.

• Cooperated and communicated effectively with physician to ensure client satisfaction and compliance with set standards.

• Assigned employee areas, scheduled staff breaks and authorized overtime.

• Identified process improvements in the day-to-day functioning of the department.

• Continually improved knowledge, skill and performance based on feedback and self -identified professional development needs.

AMITA HEALTH

ADVENTIST GLEN OAKS HOSPITAL GLENDAL HEIGHTS, IL

General Laboratory supervisor: Feb 2020-May 2022

• Oversaw department updates such a s changing methodologies and improving workflow.

• Reduced turnaround time on Lab results through proper control of preanalytical, analytical and postanalytical workflow.

• Trained and mentored phlebotomist and technologist in laboratory and compliance standards.

• Kept Laboratory equipment clean and in good working order for optimal functionality.

• Skillfully developed departmental goals, objectives standard of performance.

• Extensively involved in and conducted Quality Assurance and Quality Control procedures of laboratory, CAP surveys and inspections.

• Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.

• Reviewed documentation for compliance with requirements and accuracy of information.

• Executed corrective actions when test controls were outside specified limits.

• Routinely collaborated with Laboratory director to correct problems and improved services.

• Coordinated and validated multiple testing in various department of the Laboratory. AMITA HEALTH

ADVENTIST LA GRANGE MEMORIAL HOSPITAL LA GRANGE, IL Medical Technologist Coordinator: May2018-Feb 2020

• Proficient in manual and automated testing in chemistry, hematology, coagulation, and blood bank instrumentation including Cobas 6000, Sysmex Xn, Iris, Stago compact.

• Department subject matter expert in for hematology coagulation, urinalysis and chemistry instrumentation.

• Monitor the daily clinic laboratory operations including the work schedules, work assignments, employee training and competencies assessment, implementing, maintaining and monitoring laboratory testing procedures, ensuring quality control and cost effectiveness. Performing routine laboratory testing and specimen processing.Monitoring and ordering adequate laboratory supplies and equipment, Input patient data and test results,tracking labs turnaround time, reporting and documenting of critical values in a timely manner to the ordering physician. Assist Manager and Laboratory Director in coordinating educational programs for staff and provide feedback on performance. OHIO STATE WEXNER MEDICAL CENTER COLUMBUS, OH

Medical Technologist: Generalist /Lead Tech for Coagulation April 2015-May 2018

• Executed and analyzed tests in areas includes blood bank, chemistry, hematology, and urinalysis, specimen processing and send-outs.

• Assisted with Bone marrow collection and processing.

• Function as a “Lead technologist for coagulation and urinalysis, providing training and technical operational support for the Core Lab Day shift operation. Operational support includes Perform calibration and patient correlation to meet required standards, monitor reagents and supplies to ensure continuity of test performance. Referred control data to QA specialist to identify shift and trends and troubleshoot when needed.

DUBLIN METHODIST HOSPITAL __ DUBLIN, OHIO

Medical Technologist: Generalist/ Lead Tech of Point of Care June 2009-June 2017

• Executed and analyzed tests in areas includes blood bank, chemistry, microbiology, hematology, and urinalysis, phlebotomy, specimen processing and send-outs, point-of-care.

• Perform key tech duties in Microbiology; Monitored and reviewed microbiology and immunology processes, gram stain results review, track inventory, validated various kind of immunology kits testing.

• Provide technical oversight of all Point of Care instrumentation/test methods, including quality control review and troubleshooting guidance; coordinate new test method validations; oversees proficiency testing program.

• Implementation wireless glucose meters in all units.

• Monthly QA and QC review, analyzed the results reporting, document corrective action and preparing reports for lab director, created compliance report for each unit, assign competency and granted access to PCA and Nurse Staff for various point of care analyzers in collaboration with section manager. FAIRFIELD MEDICAL CENTER __ LANCASTER, OHIO

Medical Technologist: April 2008 - June 2009

• Perform routine analysis of bacteriology, parasitological, mycology procedure, include specimen receiving, specimen processing, staining, culture & sensitivity, and interpret results.

• Operated Vitek analyzer for Organism ID & Sensitivity, Beckman coulter for blood culture.

• Perform various Immunological kit testing, hematology and routine and special chemistry testing. CETRIFICATION

• American Society of Clinical Pathologist (ASCP) Certified

• Medical Laboratory Technology

• B.S in Microbiology

REFERENCES

• Provide upon request.

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