ARTHEMIS EDNA ROBINSON

**** ******** ****. ***********, ** L5V 2Z9 t 647-***-**** email: adzgrx@r.postjobfree.com

OBJECTIVE

To obtain a job as an Administration/Customer relations and or Coordinator so as to augment my skills in this area and to contribute to the success of the organization, at the same time hoping to develop myself up to the standards demanded by my position and finally grow with the organization.

PROFILE

Goal-oriented and committed with proven experience in a professional working environment providing outstanding services with a can-do-attitude and proven ability to multi-task. An effective communicator with excellent relationship building and interpersonal skills. Am motivated by the challenge of making a difference and the opportunity to learn and enhance my skills with an ability to learn new systems and processes and to adapt work styles to integrate these systems into daily operations. Strong organizational, time management skills used to prioritize and successfully meet strict deadlines. Can effectively work as a team and as an individual if the situation requires

SUMMARY OF EXPERIENCE

BRITISH EMBASSY, KUWAIT APRIL 2009 – FEB 2011

Entry Clearance Assistant (Technical Support)

Summary

Uploading applications/Data checking on proviso according to UKBA set procedures and guidelines.

Handling Walk-in and telephone enquiries.

Checking vignettes, sticking and embossing printed vignettes

Dispatching completes applications to the Visa Application Centre.

Filing and retrieving applications, correspondence and other administrative duties.

Sorting out Refusals and filing them.

Correspondence with UK and local companies.

Document verification of the applicant.

KUWAIT AIRWAYS, KUWAIT. AUGUST 1998 – APRIL 2006

Traffic Officer – Kuwait International Airport.

Summary

Check-in and board all passengers on assigned Kuwait-airways and OAL flights.

Reservations and baggage re-labeling.

Checking of passports and visas of passengers for assigned flights.

Filing Departure and Arrival reports.

Sending/Answering of Telexes within the country and internationally.

Assisting Unaccompanied minors on Arrivals and Departures

EDUCATION AND PROFESSIONAL DEVELOPMENT

Pune University

Canadian Career College - Mississauga

Higher Studies Institute - Kuwait

Airline Systems

British Embassy

Bachelor in Arts

Medical Office Admin

Certificate in MS Office

Galileo system (Airline), Sabre (GulfAir), Amadeus (Air-India), K-Mars (KU).

PROVISO

ADDITIONAL QUALIFICATION:

2000, Distinguished Customer Service – Course conducted by Kuwait Airways.

2000, Passenger Handling -1 Course, conducted by Kuwait Airways.

1999, DCS Check-In Course conducted by Kuwait Airways.

1999 CUTE/NT & GENE check-In Course conducted by Kuwait Airways.

1998, Diploma in IATA/UFTAA – Standard Course conducted by IATA, Geneva.

HOBBIES AND SPECIAL INTERESTS

Reading, Music, Travelling.

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