Oscar Flowers
Assistant Manager
Las Vegas NV 89102
adzgrl@r.postjobfree.com
Summary
Service-driven Assistant Manager with 2 years of experience exercising great customer service standards. Motivated to enhance all forms of management, operations and customer sales traffic. My goal is be a productive asset to the company by utilizing my current skills, as well as learning new skills and information.
Education
Bachelor in Business,
University of Phoenix, 2015
Work Experience:
Fill Team- Slot Route
Golden Entertainment
6595 S Jones Blvd,
Las Vegas, NV 89118
07/11/22 - Current
Duties:
Safely deliver and accurately install sealed money containers within Golden Route Operations locations and complete the appropriate paperwork with location owners and managers
Safely drive following all local, state, and federal laws and company’s driving policies and procedures
Accurately and efficiently complete all necessary paperwork for each location
Ensure security of company assets and funds
Perform all work in a safe and secure environment
Prepare necessary supplies for the next day’s work
Maintain vehicle cleanliness
Report any problems to Supervisor immediately
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards.
Lot Attendant
Ace Parking Management -
18150 Von Karman Ave A, Irvine, CA 92612
04/22/19 - 11/18/19
Duties:
Assist guests’ in locating their vehicles. Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
Keep the assigned area clean. • Resolve customer requests, questions, and complaints.
Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
Lift, carry, and/or remove barricades in order to open or close parking areas as necessary.
Assist guests’ with using pay stations or automated ticketing equipment, including obtaining receipts, credit card payment, and making change.
Actively look for ways to assist parkers.
Experience dealing with irate customers and resolving customer issues and/or complaints.
Assistant Manager
Staxup Storage & U-haul - Menifee, CA
06/13/18 to 04/12/19
Duties:
Supervise employees, work as a team.
Process the move in and out of storage units.
Process U-haul reservations and transactions.
Implement organizational process or policy changes.
Develop, ran and maintained proper safety standards, policies, or procedures.
Inspect condition and functioning of facilities or equipment.
Purchase materials, equipment, or other resources for the office and facility.
Resolve customer complaints or problems.
Document organizational or operational procedures.
Make sale and collection calls daily.
09-11-17 - 01-31-18
Licenced Insurance Agent
American Income Life
3475 W. Shaw Ave Ste 106, Fresno, Ca 93722
Duties:
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies,
Including life and health Interview prospective clients to obtain data about their financial resources and needs,
The physical condition of the person or property to be insured, and to discuss any existing coverage
Call on policyholders to deliver and explain policy, To analyze insurance program and suggest additions or changes, or to change beneficiaries
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
01-03-08 – 01-23-16
Bus Operator/ Dispatcher
City of Fresno - FAX
2223 "G" Street, Fresno, Ca 93706
Duties:
Inspect vehicles, prior to departure,
Drive vehicles over specified routes according to time schedules,
Collect tickets or cash fares.
Report delays or accidents
Question callers to determine their locations, and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Record details of calls, dispatches, and messages.
Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
09-14-07 - 12-31-07
Senior Teller
Washington Mutual Bank
7892 N. Blackstone Ave. Fresno, Ca 93722
Duties:
Cash checks verify signatures written and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash, and verify accuracy of deposit slips.
Enter customers' transactions into computers.
Balance currency, coin, checks, and calculate transactions computers,
calculators.
Examine checks for endorsements, dates, bank names, identification.
Count currency, coins, and checks received, by hand or counting machine.
Order a supply of cash to meet daily needs.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Sort and file deposit slips and checks.
08-10-05 - 09-13-07
Loan Processor
Goldstar Mortgage
285 W. Shaw Fresno, Ca 93704
Duties:
Customer service as answer multiple phone lines, copying and faxing
Verify information on loan application and closing documents.
Assemble and compile documents for loan, such as title abstracts, insurance forms, loan forms, and tax receipts.
Record applications for loan and credit, loan information, using computers.
Prepare and type loan applications, closing documents, legal documents,
letters, forms, government notices, and checks, using computers.
03-10-06 - 05-16-07
Certified Sales Associate
Warner Co. Jewelers
7010 N. Palm Ave Fresno, Ca 93650
Duties:
Greet customers and ascertain what each customer wants or needs.
Describe operations, explain use and care of merchandise to customers.
Recommend, select, and help locate merchandise based on customer needs and desires.
Compute purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales, policies and security practices.
Maintain records related to sales.
Place special orders.
Clean display cases, shelves, and aisles.
Stock cases and tables with new or transferred merchandise.
11-26-01 - 03-04-06
Teller,
Golden 1 Credit Union
111 E. Shaw Fresno, Ca 93710
Duties:
Cash checks verify signatures written and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash, and verify accuracy of deposit slips.
Enter customers' transactions into computers.
Balance currency, coin, checks, and calculate transactions computers, calculators.
Examine checks for endorsements, dates, bank names, identification.
Count currency, coins, and checks received, by hand or counting machine.
Order a supply of cash to meet daily needs.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Sort and file deposit slips and checks.
10-4-99 - 4-1-02
Visual Specialist\Commission Salesman,
Sears
3636 N. Blackstone Ave. Fresno, Ca 93726
Duties:
Plan commercial displays to entice and appeal to customers.
Place prices and descriptive signs on backdrops, fixtures, merchandise.
Change window displays, interior displays, and signage to reflect changes in inventory or promotion.
Obtain plans from display designers and discuss their implementation.
Develop ideas or plans for merchandise displays or window decorations.
Consult with sales staff to determine the merchandise to be featured.
Arrange furniture, merchandise, backdrops, and other accessories.
Construct display components from fabric, glass, paper, and plastic, using hand tools according to specifications.
Greet customers and ascertain what each customer needs
Compute purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges
LICENSE
Class C
References available upon request