Customer Service Representative

Linda Igualada

Jacksonville, FL *****

904-***-**** ***************@*****.*** WWW: Bold Profile

Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills

Merchandise Packaging

Cooperative Attitude

Payments Posting

Regulatory Compliance

Work History

06/2023 to Current

Cashier/bakeryclerk

Fresh Market – Jacksonville FL

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Welcomed customers and helped determine their needs.

Helped customers complete purchases, locate items, and join reward programs.

Restocked and organized merchandise in front lanes.

Stocked, tagged and displayed merchandise as required.

Assisted customers with returns, refunds and resolving transaction issues.

Addressed customer needs and made product recommendations to increase sales.

Learned duties for various positions and provided backup at key times.

03/2021 to 09/2021

Assembly Line Worker

Shaw Seafood – Jacksonville FL

Boxed, labeled, and transported items to support assembly operations.

Completed durable assemblies and subassemblies with hand and power tools.

Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.

07/2010 to 03/2011

Cashier

BrandsMart USA – Miami, FL

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

01/2002 to 07/2003

Shipping and Receiving Clerk

Nokia Cell Phones – Melbourne FL

Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Received incoming shipments, compared contents against associated records and transmitted to proper department.

Reviewed order data to verify transactions and shipping dates.

Completed basic mathematical calculations to check weights and dimensions of shipments.

07/2000 to 02/2001

House Keeper /Hostess

Wyndham Hotels & Resorts, Kingsmill Resort – Peachtree City, GA

Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

11/1996 to 02/1998

Customer Service Representative

Avis And Budget Group – Miami FL

Handled customer inquiries and suggestions courteously and professionally.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times.

Answered customer telephone calls promptly to avoid on-hold wait times.transportation

07/1991 to 10/1997

Customer Service/interior Design Clerk

Burdines Shopathome – Miami FL

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Issued receipts and processed refunds, credits, or exchanges.

Kept front check out area clean and organized for efficient service.

Responded to customer needs through competent customer service and prompt problem-solving.

01/1995 to 12/1995

Driver Courtesy Van Airport Shuttle

Hertz Car Rental – Miami FL

Maintained clean and neat shuttle for passenger comfort.

Provided information about routes, destinations and timelines to inform passengers.

Followed company policies and procedures and maintained compliance with standards.

Operated with safety and skill to avoid accidents and delays.

07/1974 to 08/1990

Office Manager

Curry And Associates – Miami FL

Maintained computer and physical filing systems.

Created, maintained and updated filing systems for paper and electronic documents.

Updated reports, managed accounts, and generated reports for company database.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

All clerical and office duty for public relations and promotion firm

Education

07/1976

Probable Associates Arts: Public Relations Business Administration

Miami-Dade Community College - Miami Florida

06/1974

Diploma: Business And Work Experience Studies

Miami Central High School - Miami Florida

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