Customer Service Store Manager
Resume:
Bobby Black
Memphis, TN *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Full Time Retail Sales Associate
AutoZone - Memphis, TN
December 2022 to Present
Customer service, guest relations, cashiering, testing batteries and alternators and starters, stocking and restocking, cleaning, operating phone, etc
Lumber Associate
The Home Depot - Memphis, TN
August 2021 to December 2021
Staging, restocking, guest relations and customer service, operating forklift, cleaning, gardening supplies, unloading trucks and training
Assistant Manager
Gordon's Liquor - Memphis, TN
April 2021 to August 2021
Operating register, opening, closing, training, restocking, customer service, and banking Chemical Technician
Ideal CHemical & Supply Company - Memphis, TN
October 2020 to April 2021
Unloading trains, operating forklifts, filing bags and buckets with chemicals, cleaning, opening, closing warehouse
Picker and Packer 1/ Corrugate Lead
Nike inc - Memphis, TN
April 2016 to January 2020
As a picker, I have the highest quantity and quality of proper pick and as a packer, I have the top production. As corrugate lead I have reduced team members and increased efficiency Picker
Adecco - Memphis, TN
October 2015 to April 2016
Co Manager
Little Caesar's Pizza - Memphis, TN
January 2010 to October 2015
Responsibilities
Training crew members as well as new managers for my store and for other stores in the company, . Opened or closed the store six days a week. Running registers, preparing food, cooking food, revising weekly schedules
Accomplishments
Made this store a training store. Made bonus every week.Lowered wastes, food costs, and utility bills Skills Used
Leadership skills
Store Manager
Three Habits Inc - Memphis, TN
January 2010 to December 2011
Responsibilities
Opened or closed store seven days a week. Places orders, kept inventory, dealt with all vendors Accomplishments
The store made twice as much money when I took over Skills Used
Customer service and public relations skills. Ingenuity, tenacity, determination, hard work, and the ability to keep calm in any situation.
Crew Manager
Arbys Restaurant Group, Inc - Memphis, TN
October 2008 to August 2011
Responsibilities
Training, working make line and fry station, putting away truck orders, opening, closing, cashier, etc Accomplishments
The store always went up on their health inspections by at least 4 points each time Skills Used
My leadership skills, and my attention to all details Store Manager
Chuck E. Cheese - Memphis, TN
February 2006 to January 2009
Responsibilities
Scheduling, banking, cash handling, opening, closing the store, keeping inventory, making the daily orders.
Accomplishments
Got rid of the bad apples, and created the opportunities that people needed Skills Used
Leadership skills.
General Laborer
Kimbee Co - Memphis, TN
January 2003 to February 2006
Responsibilities
Picking, packing, operating machines, running the saws, training, cleaning Accomplishments
Always made our orders with time to spare
Skills Used
My determination, dedication, ability to lead others, and work ethics Manager
Piggly Wiggly - Memphis, TN
March 2000 to December 2002
Responsibilities
Done inventory and orders, training, stocking, cleaning, bagging, cashier, opening, and closing duties Accomplishments
Reduced the waste costs by using my organizational skills Skills Used
The ability to listen and learn, work ethics, and leadership skills Education
High school diploma
Skills
• Picking and Packing
• Warehouse Experience
• Shipping & Receiving
• General Labor
• Order Picking
• Restaurant Management
• Public Relations
• Restaurant Experience
• Food Preparation
• Forklift
• Basic math
• OEM
• Logistics
• Product Development
• Pricing
• Management
• Purchasing
• Guest services
• English
• Phone etiquette
• Communication skills
• Upselling
• Merchandising
• Technology sales
Certifications and Licenses
Bartender License
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