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Patient Care Coordinator

Location:
Langhorne, PA
Posted:
September 04, 2023

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Resume:

Jigisha Amin

*** ******* ***,

Langhorne, PA ****7.

732-***-****.

adzgmy@r.postjobfree.com.

EDUCATION:

Phillips Business School in New Jersey.

Received Diploma in Data Processor.

Graduated in June 1988.

WORK EXPERIENCE:

Langhorne Pharmacy,

Pharmacist Assistant:

02/2019 to Present

Receiving and verifying the pt’s prescriptions and prepare pt’s medications.

Pricing and filling of prescriptions, Obtaining pharmacist’s approval Completing patient paperwork related to the filling of prescription

Assisting with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online or by phone.

Stocking and pricing of medications in inventory

Ensuring availability of drugs by delivering them to patients or facilities

Maintaining pharmacy’s safety by adhering to infection-control procedures, policies and regulations.

Helping inbound (walking customers)

Inbound and outbound calls to and from Medical office and from pt’s.

COVID RT PCR Test done by registration from pt.

Asembia Specialty Pharmacy Network,

Patient care coordinator:

03/2018 to 12/2018

Patient Care Coordinator at Asembia.

Complete the Specialty Drugs prescription intake process including verifying insurance coverage for patients and Is this a preferred pharmacy for the pt,copay/deductible amounts for each option. PA/Statement of Medical Necessity,Requirements, Billing and coding process. Rates requirements, is the pt eligible for a Patient Assistance Program (Who is administering program, what does the pt need to do to apply, what does the MD office need to do as part of the process, are there any alternative coverage organizations and provide payment plan options for your customers.)

Coordinate prescription processing and delivery with dispensing pharmacies.

Handling constant Inbound as well outbound calls.

Provide timely updates to Physicians, Pharmacies and manufacturers regarding prescription status. Contact Patients for continuous quality, any improvement, tracking delivery, documentation, resolution; clinical data capture and reporting: disease- or product-specific capture, talk tracks, by patient severity stratification; and coordination with manufacturer. Call Center/Service Center/ HUB. follow up. Report daily followed or assigned prescriptions to supervisor.

Express Scripts,

Patient Care Coordinator, and

Rearch and Corresponding:

10/2013 to 09/2017

Worked in Research and Corresponding Dept.

Research members issues and identify possible solutions. Respond to customer correspondence and inquiries via

phone or letter or email.

Research missing orders or non-receipt of mailed prescriptions, address, pradd orders to right dept, so many more activities like Interact with Other locations pharmacy operations, and other dispensing facilities to resolve processing delays.

Perform any other function required to ensure quick and accurate turnaround. Obtaining new prescriptions and refill information from PT and relatives or nurse or Dr's office. Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining

productivity and quality standards. Document research and correspondence and follow up in system. Processing the Order completion portion of an order. The drug, directions quantity prescribed and dosage Pends or pradds to & protocol area if need be. Utilizes drug notes and to research any unclear information before pending or pradding.

Legacy Health Drug and

Langhorne Pharmacy,

Pharmacist Assistant:

07/2007 to 10/2013

Worked on call for two pharmacies.

Support staff to improve family business, ready to work on & short notice when there is & short of staff.

Review prescription given by pharmacist and team up with pharmacist as & technician to sort out paper work and medicine orders.

Responsible to help with banking, ordering and front register as & cashier. Inputting customer and prescription data into the computer.

Filling and labeling & prescription bottle. Compounding specialty medications.

Managing inventory and payments Billings, Banking.

Also worked for Wachovia Bank as a teller and later worked as a head vault teller in 2004 to 2007.



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