Grace D. Genosa

Blk * lot ** Phase*A Gensanville Subd Bula

General Santos City

Contact Number: +63-946-***-****/ +63-945-***-****

Email Address:adzgkz@r.postjobfree.com

OBJECTIVES: To be aggressive, competitive organization who can develop my career, to impart and enhance my knowledge and skills through hard work.

QUALIFICATIONS AND SKILLS:

Operations Efficiency, Product and Service Quality

Good communication skills

Adoptability

Top customer service skills

Knowledgeable on basic computer functions (Microsoft Office, Power Point, and Microsoft Exel)

Ability to Work Under Pressure

Goal Oriented Focus

Gold Appraising

Willingness to Learn and

Quick Learner

WORK EXPERIENCE:

Union Bank of the Philippines- Sales and Service Assistant

Paseo Magallanes Makati City

March 2022-Present

Responsibilities:

Customer experience

Responsible for deposit account servicing (deposits,withdrawals,encashment,checkbook reorder, inquiries,etc.)

Processing of payments,receipts and other monetary transactions

Accepts deposits and bill payments/collections in favor of beneficiaries of collection arrangements.

Verifies technicalities on checks deposited/uncashed and ensures accuracy and genuineness of cash received or paid

Verifies signatures of clients on withdrawal slips and check encashments

Balance tellers totals at the end of the day

Performs proper filling of transaction documents at the end of the day

City State Savings Bank Inc. – Jewelry Appraiser

Pasay Taft,Metro Manila

July 2021-March 2022

Responsibilities:

Appraise and accept jewelry gold

Process New Loan,renewal,and redemption

Submit daily, weekly and monthly transaction report and other reports

Performs other duties that may deem necessary and assigned from time to time

Deliver client service standard,including full knowledge of all products and services of the bank

Pawncare Services Inc- (Cebuana Lhuillier Pawnshop) – Branch Appraiser

General Santos City

Dec 2015- Oct 2019

Responsibilities:

Appraise and accept jewelry gold

Process domestic and international sending and payout

Process bills payment

Submit daily,weekly and monthly report

Process new loan,renewal and redemption

Deliver client service standard,including full knowledge of all products and services of the branch

●Acabar International Inc. - In Store Promoter/Brand Ambassador- (Samsung Mobile)

General Santos City

August 2013-April 2015

Responsibilities:

Promote the Samsung mobile phone to the customer

Demonstrate the features of the phone

Arranged the display phones and inventory the stocks of the phones

Report the daily sales

Achieved the monthly target sales

Submit daily and monthly report

EDUCATIONAL BACKGROUND:

Tertiary: Bachelor of Science in Business Administration Major in Financial Management

Holy Trinity College

General Santos City 9500 – 2012-2013

ON-THE-JOB TRAINING:

TRCI a 100% owned and Independent Subsidiary of Coca-cola Battlers Philippines Incorporated

Rajah Muda Bula Road, General Santos City, 9500 South Cotabato

(200hrs) April-May, 2012

CERTIFICATES/SEMINARS ATTENDED:

Know Your Money Webinar-Unionbank of the Philippines- June 24 2022

Signature Verification and Fraud Detection Webina- Unionbank of the Philippines- June 5, 2022

Anti- Money Laundering Terrorist Financing/Proliferation Financing -City State Savings Bank Inc. via zoom Manila City – October 2,2021

Enhanced Client Services Training – P.J Lhuillier Incorporated – September 2019

Know Your Money and Counterfeit Detection Workshop – P.J Lhuillier Incorporated-November 2018

Gold Appraising Workshop – P.J Lhuillier Incorporated – June 2017

Building and Excellent Service Team – P.J Lhuillier Incorporated – April 2015

Briefing on Monetary Policy – Banko Sentral ng Pilipinas – March 2012

Good Governance and Corporate Social Responsibility – Holy Trinity College - May 2011

CHARACTER REFERENCES:

Solita Cabigting

Branch Manager in Unionbank of the Philippines

Paseo De Magallanes branch

Contact Number: +63-935-***-****

Junabeth Aviguetero Cabantac

Branch Manager of Cebuana Lhuillier

Isulan,Sultan Kudarat

Contact Number: +63-930-***-****

Ian Bandiola

Engineering Manager of Seatrade Canning Corporation

General Santos City

Contact Number: +63-917-***-****

PERSONAL DATA:

Age: 30yrs. Old

Birth date: September 21, 1992

Birthplace: General Santos City

Height: 5’6

Weight: 52 kls.

Status: Single

Religion: Roman Catholic

All stated above is certified true and correct.

Grace D. Genosa

Applicant

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