Customer Service Administrative Assistant
Resume:
oO LO ey
INVOLVEMENT
Step by Step
Salvation Army
God's Pantry
Shoebox for Children
Learning to Love me Through the
Eyes of Gods Ministry
BI K¢ 8 BESS
e Customer and client
relations
e Accounting familiarity
e Customer communication
e Administrative support
AFFILIATIONS
e National Honors Society
e Kentucky State PTA Board
HOBBIES/INTEREST
Floral Arrangements
Gift Basket Arrangements
Room/Event Staging
Capoeira (Brazilian
Martial Arts)
gee Forbes-Lope
Lexington, Ky 40508
174 Colfax St.
M4 adzgk6@r.postjobfree.com
ABOUT ME
Organizing dedicated administrative assistant with proven
track record of providing exceptional customer service and
fast - paced environment. Offering keen attention to details
and strong decision making skills to manage multiple,
concurrent task. Self-motivated work ethic to perform
effectively in an independent or team environment.
EDUCATION
Bryan Station High School
Lexington, Ky (1981)
Bluegrass Community & Technical College
Lexington, Ky (1991)
Certification: Para Educator
Western Kentucky University
Bowling Green, Ky (1996)
Bachelor of Arts: Soeech Communication
Northern Arizona University
Flagstaff, AZ (Currently)
WORK EXPERIENCE
New Car Title Administrative
Greens Automotive Group
Lexington, Ky (2001- Currently)
e Processing incoming deals with sales associates.
Participated with management to standardize workflows and
improve processes in work environment. Built and maintain
excellent customer relationships and managing special task.
Customer Service Specialist
HoneyBaked Ham
Lexington, Ky (2002- 2018)
¢ Described product highlights and benefits to help guide
purchasing decisions. Provided excellent customer service
and collaborated with staff to facilitate catering orders for
clients. Collected customer feedback and made process
changes to exceed customer satisfaction goals
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