THERESA D. CARROLL
Spanish Fort, Alabama 36527
QUALIFICATIONS:
45+ years experience in the health care industry
Motivated and goal oriented
Skilled transcriptionist in a wide variety of dictation - including Cardiac, Neurology, GI, Psych, Vascular and Orthopaedic.
Proficient in multiple word processing application and operating systems
Excellent communications and organization skills
Experienced in patient care - including electrocardiograms (EKG), electroencephalograms (EEG) and graded exercise stress test (GXT)
Able to handle and prioritize multiple tasks
Proficient in multiple fields of medical terminology
WORK HISTORY:
ALABAMA ORTHOPAEDIC CLINICS 2021-Present
Supervisor – Workers’ Compensation Department
Full-time
Advises, assists, and trains employees on workers’ compensation matters.
Responsible for filing, reviewing, tracking, workflow in the workers’ compensation department.
Research and analyze statistics and market trends, and coordinate with the marketing director lunches and dinners with nurse case managers and adjusters.
Obtain pertinent information and prep charts for the physician in regards to Independent Medical Examinations, Second Opinions and Surgical Opinions.
Experience in a corporate office setting
Oversees the daily workflow of the department.
Coordination of staff and their schedules
Microsoft Office proficient.
Exceptional communication and interpersonal skills
Ability to prioritize, meet deadlines and maintain confidentiality
Strong follow-through, attention to detail, and accuracy in work
12-years experience with workers’ compensation
MOBILE CLAIMS ASSOCAITION
Treasurer 2021-Present
Oversees, manages and reports the organization’s finances
Collects dues and any other monies that comes to the Association
Disburse the funds in accordance with the direction of the MCA board members
Maintain financial report and distribute at monthly meetings
CARROLL, Theresa
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BALDWIN BONE AND JOINT 2020-2021
Worker’s Compensation Coordinator
Full-time
* Workers’ compensation coordinator for 5+ physicians.
* Processes and submits appropriate paperwork for approval of procedures ordered by physician.
* Ability to work alone and focus on completing assigned duties on a daily basis.
* Input patient data into computer database.
* Handles high volume phone requirements.
* Maintains an effective working relationship with nurse case managers, adjusters, nurses, and physicians.
* Ability to cross-train and assist within the department.
* Scheduling appointments with physician offices for injured worker.
* Replying to written inquiries in a timely manner.
* Monitoring medical progress with the nurse case managers in order to maintain up-to-date status on procedures, medical notes, and appointments.
* Scheduling injured workers for procedures/tests.
ALABAMA ORTHOPAEDIC CLINICS 2012-2020
Worker’s Compensation Specialists
Full-time
* Processes and submits appropriate paperwork for approval of procedures ordered by physician.
* Ability to work alone and focus on completing assigned duties on a daily basis.
* Input patient data into computer database.
* Handles high volume phone requirements.
* Maintains an effective working relationship with nurse case managers, adjusters, nurses, and physicians.
* Ability to cross-train and assist within the department.
* Scheduling appointments with physician offices for injured worker.
* Assist nurses and physicians with patient care during clinic
* Replying to written inquiries in a timely manner.
* Monitoring medical progress with the nurse case managers in order to maintain up-to-date status on procedures, medical notes, and appointments.
* Scheduling injured workers for procedures/tests.
CARDIOLOGY ASSOCIATES 2005-2012
Medical Transcriptionist/Medical Records Clerk/Medical Assistant
FT/Flexible
* Downloaded and transcribed diagnostic reports and correspondence for adult and pediatric offices
* Printed correspondence from outside service and distributed to appropriate areas
* Input patient data into computer database
* Assist nurses and physicians with patient care during clinic
* Perform EKGs and blood pressure as needed
CARROLL, Theresa
Page 3
THE HEART GROUP (Closed) 2001-2005
Medical Transcriptionist
Full-time
* Responsible for transcription of all diagnostic records for MI Office and outreach clinics, clinic notes and correspondence
* Downloaded all clinic notes from outside transcription service and distribute to appropriate locations
* Effectively handled high volume telephone and filing requirements
* Worked with management to improve efficiency in a cost-minded environment
ALABAMA ORTHOPAEDIC CLINICS 1997-1999
Medical Transcriptionist
Full-time
* Responsible for maintenance of all correspondence and medical records for five Orthopedic Surgeons
* Effectively handled high volume telephone and filing requirements
* Worked with management to improve efficiency in a cost minded environment
MOBILE INFIRMARY MEDICAL CENTER 1991-1997
Medical Transcriptionist
Full-time
* Worked as part of a team to transcribe all diagnostics for multiple departments including: Cardiology, Neurology, Psychiatric, Radiology, Vascular, GI, and Oncology
* Assured timely distribution of records and correspondence
* Managed changing workloads
* Handled telephone requests
SPRINGHILL MEMORIAL HOSPITAL 1986-1991
Secretary/Technician/Medical Transcriptionist
Full-time
* Helped to coordinate the setup and development of a new sleep lab
* Assisted physicians with medical procedures including EMG/NCVs and surgical EEGs
* Weekend call
* Transcribed reports and correspondence for multiple departments
* Maintained physician schedules
* Responsible for purchasing and stocking supplies
* Performed multiple testing procedures including EEGs, EKGs, ECSs
EDUCATION: TWENTIETH CENTURY COLLEGE
Major - Business Correspondence
Graduated - 1985
EVANGEL CHRISTIAN SCHOOL
Graduate: 1984
COURSES: Basic
THERESA CARROLL
32265 Sibley Creek Road
Spanish Fort, Alabama 36527
REFERENCES:
NCM Erin Ervin
Carlisle & Associates
Ph. 251-***-****
Adj. Darrenda Plainer
Sedgwick Claims/Ingalls
Ph. 228-***-****
NCM Constance Newburn
Careworks
Ph. 251-***-****
NCM Pam Dearing
D&D Case Management
NCM Suzanne Phillips
D&D Case Management
NCM Ashley McMahan
D&D Case Management
Ph. 251-***-****