Name: Hafsa Imtiaz

D*B: **.**.****

Address: *** ** *******’s Road, Bradford, BD8 9PJ

Email- adzgfr@r.postjobfree.com

Mobile; 077**-******

Personal statement.

Driven by relentless curiosity and a passion for innovation, I am excited to leverage my diverse skill set and experiences to excel in a dynamic professional environment. I am profoundly drawn to the opportunity to contribute my dynamic skill set and unwavering dedication to this job opportunity. With a keen eye for detail and a genuine appreciation for the craftsmanship that goes into the running of this business, I am committed to creating unforgettable shopping experiences that resonate with each individual's unique style and preferences.

My journey through previous and continuous academic studies, including the completion of a business-oriented GCSE and ongoing pursuit of a dentistry qualification, has endowed me with a comprehensive understanding of customer interactions, business dynamics, and the intricacies of client-focused service. My role as a Seasonal Sales Associate in a bustling florist shop has further enriched my ability to gracefully navigate high-pressure environments, ensuring that customer needs are not only met but exceeded. My commitment to fostering genuine connections and my aptitude for empathetic communication allow me to establish a rapport that transcends transactional interactions. By applying a judicious blend of interpersonal finesse and product knowledge, I aim to guide customers through the enchanting world of Warren and James jewellery, helping them discover pieces that encapsulate their individual stories and aspirations. I am enthusiastic about the prospect of engaging with a diverse clientele, leveraging my innate ability to adapt and thrive in a vibrant retail setting. I am dedicated to creating a harmonious synergy that enhances both the brand's reputation and the customer experience.

I am genuinely excited about the possibility of joining the esteemed team and contributing to the brand's legacy of elegance, innovation, and unrivalled customer satisfaction. With an unwavering commitment to excellence and a fervent dedication, I am eager to embark on this journey of mutual growth and success.

Work experience:

Seasonal Sales Assistant at Crystal Roses (Jan 2022 – ongoing) - 125 Allerton Road BD15 OAA

Role and responsibility-

• As a florist sales assistant my role typically involves assisting customers in selecting and purchasing flowers and arrangements, maintaining the shop's appearance, arranging displays, processing orders, handling payments, and providing general customer service. I also assist with inventory management, answering phone inquiries, and offer advice on floral choices. Overall, my role is to create a positive shopping experience and support the smooth operation of the floral business. Childcare practitioner (College placement) November- June 2021 – St Edmund’s nursery Washington Street Bradford BD8 9QW Role and responsibility-

• A child care practitioner my role and responsibility was to create a safe, nurturing, and stimulating environment for children under the provider’s care. My role involved planning and implementing age-appropriate activities, ensuring the physical and emotional well-being of children, and promoting their development. My role involved maintaining open communication with my senior so information can be shared with parents or guardians, track and document children's progress, and address any concerns.

Qualifications

Dixons Allerton Academy (September 2017 - May 2021) Maths - Grade 2

English Literate - Grade 6

English Language- Grade 6

Science - Grade 3

Health and social – P2

ICT – P2

History-Grade 4

Key skills

Communication skills-

• Ability to establish rapport and build trust with clients through active listening, empathy, and effective communication techniques.

• Strong written and verbal communication skills to convey information clearly and accurately to clients, colleagues, and other professionals

• Ability to adapt communication style to meet the needs of different clients, including those with limited literacy, cognitive or communication abilities, or from diverse cultural background.

• I am fluent in speaking English and can speak fluent Urdu and Punjabi,

• Ability to use technology

Cultural Competence:

• Ability to work effectively with clients from diverse cultural, ethnic, linguistic, and religious backgrounds

Teamwork:

• Strong ability to work collaboratively with colleagues, and others to achieve common goals and deliver high-quality services

• Experience using effective teamwork strategies, such as communication, delegation, conflict resolution, and problem-solving

• Ability to demonstrate leadership, initiative, and accountability within a team-based environment

Hobbies:

In addition to my professional pursuits, I have a diverse range of interests and hobbies. I enjoy staying active by frequently attending the gym, participating in yoga and playing netball. These activities not only keep me physically fit, but also help me stay mentally sharp and focused. In my downtime, I like to experiment with new recipes and cuisines. Cooking has become a passion of mine, and I love to share my creations with friends and family. I also enjoy exploring new restaurants and trying new foods, both locally and when travelling. As an avid jewellery enthusiast, I dedicate my leisure time to exploring various jewellery designs, materials, and trends. Finally, I am committed to giving back to my community and supporting causes that I am passionate about. I volunteer with local charities and organisations and try to make an effort to make a positive impact on the world around me References available upon request

Contact this candidate