Human Resources Performance Management
Resume:
OBJECTIVE:
Dedicated to work with a reputed or renown organization associated with the Human Resource leadership role to achieve organization’s goal and organizational development.
CAREER SUMMARY:
Almost Seven years of quality experience in Corporate & NGO Sector. A HR professional with progressive experience in Recruitment, Training and Development, Implement policy, HRIS Software, goal setting and performance management, compensation and benefits. Skilled at building relationships & trust with employees across all levels of an organization & conflict management. PSEA, Performance Management & other soft skill training facilitator.
EMPLOYMENT SUMMARY: (6Years 11 Months)
Position
Organization
Location
Experience
HR Coordinator
Kumudini Welfare Trust of Bengal (BD) Ltd.
Dhaka
Currently Working
Senior HR Officer
Gonoshasthaya Kendra
Cox’s Bazar
1 Year
HR Coordinator
Norwegian Refugee Council (NRC)
Cox’s Bazar
2.3 Years
HR Officer
Plan International Bangladesh
Cox’s Bazar
7 Months
People & Culture (HR) Officer
Oxfam International
Cox’s Bazar
6 Months
Executive HR
Nordic Express Ltd.
Dhaka
1.9 Years
HR Intern
Grameenphone Limited
Dhaka
3 Months
EDUCATIONAL QUALIFICATIONS:
Institute
Degree Name
Subject / Major
Result
Passing Year
American International University– Bangladesh (AIUB)
MBA
HRM
3.26 Out of 4
2017
American International University– Bangladesh (AIUB)
BBA
HRM
3.36 Out of 4
2015
EMPLOYEMENT HISTORY (6 Years 11 months)
1.HR Coordinator (March15, 2023 – Currently Working)
Kumudini Welfare Trust of Bengal (BD) Ltd.
Company Location: Gulshan 1, Dhaka-1212
Department: Human Resources
Duties/Achievements:
Recruitment:
Responsible for reviewing Job description for any vacant position. Positing Advert on Bd Jobs for vacant position. CV screening & managing for any vacant position. Ensure to run a smooth & transparent recruitment. Give guidelines about recruitment process to the hiring managers. Make sure all staffs are ware of recruitment policy. Conduct interview from HR side & make a panel of candidate list for future opportunity. After complete the overall recruitment process then issued Offer letter. Update recruitment policy as per organizational requirements. Update recruitment tracker. Focal person to provide monthly HR report.
Training & Development:
Responsible for prepare training plan for all employees in Kumudini. Also prepare yearly training budget, Calendar, organize training and prepare training report. Share training report and required documents with management for approval.
Policy & Procedure:
Responsible to work on organizational policy. Shared update policy with all staffs. Arrange training & provide information to all staffs of updated policy. Keep documentation of updated policy & keep visible for all staffs.
Employee Safety & Well-being:
Ensuring the employee safety from any hazard’s environment from HR team. Make safety policy & make sure employees are well aware of that policy. Also works with employee to manage their work life balance & maintain well working environment.
General HR work:
Prepare monthly HR report & share with management. Maintain Staff personal file and make sure all the documents are recorded. Prepare & provide the letter (NOC, Increment Letter, Job Confirmation Letter etc). Monitor staff Leave Tracker. Update organizational Organogram & publish with management. Review all position JD’s & make sure all are updated.
2.Senior HR Officer (January 15, 2022 – December 20, 2022)
GK (Gonoshasthaya Kendra)
Company Location: Cox’s Bazar Sadar
Department: Human Resources
Duties/Achievements:
Was Responsible for reviewing Job description for any vacant position. Positing Advert on Bd Jobs for vacant
position. CV screening & managing for any vacant position. Ensure to run a smooth & transparent recruitment.
Give guidelines about recruitment process to the hiring managers. Make sure all staffs are ware of recruitment policy. Update recruitment tracker. Focal person to provide monthly HR report. Also monitor yearly staff performance evaluation and worked with all supervisors to ensuring staff performance management. Prepared
yearly training plan, Training budget, Training Report & organize training for employees as per requirement. Responsible to give input for preparing a monthly payroll. Process staffs monthly Salary. Overseeing staff
monthly attendance. Also maintained staff health insurance. Worked on organizational policy. Shared
update policy with all staffs. Keep documentation of updated policy & keep visible for all staffs. Monitor Staff personal file and make sure all the documents are recorded. Monitor staff Leave Tracker. Supervised HR team & update their work plan. Update organizational Organogram & publish with management. Review all position JD’s & make sure all are updated. Worked as a Focal person of PSEA. Ensuring a good working environment for all staffs.
3.HR Coordinator (April, 2019 – July 08, 2021)
Norwegian Refugee Council (NRC)
Company Location: Cox’s Bazar Sadar Department: Department: Human Resource
Duties/Achievements:
Was responsible on recruitment (Job Analysis, updating JD, job posting, CV screening & interviewing, Decision making form HR, providing job offer letter, preparing contract letters etc). Was responsible for performance management all staffs (National & International), Guide on setting SMART objectives and goals for all staff. Conduct training based on Performance Management. Manage & record all administrative work related to PM. Prepared & monitored the Training budget for the year. Prepare & update yearly training calendar. Was responsible for staff & volunteers’ induction. Developed & facilitated performance management (SMART Objective & Goal setting) & PSEA training for all staff. Worked as a focal person in Admin Department in NRC Country Office more than 4 months. Worked under direct supervision of Country Director for 4 months. This time was responsible for National & International staff Accommodation, Hotel Booking, Work on office administrative documentation, Venue Booking for Training or Workshop, New Country Office Set up and finalize the office visibility, Office Furniture etc., Ticket booking for staffs on domestic travels, manage bills (BD Jobs payment, Office Rent, Guest House Rent, Vendors payment, Car Rent etc.), Manage Guest House, Supervise Cleaner & Driver in Country Office.
Was also responsible for staff management, Handle employee’s compliance issues, Conflict management, Staff welfare, Guide and support HR officer to prepare and disburse payroll. Advocate staff for their work life balance, manage staff expectations.
4.HR Officer (August 26, 2018 – April 3, 2019)
Plan International -Bangladesh
Company Location: Cox’s Bazar Sadar
Department: Human Resource Duties/Achievements:
Was responsible for Recruitment, Support on payroll, organize new staff induction, Performance management, Staff personal file management, Update leave tracker, Prepare staff ID Card, HRIS software, Training & other general HR administrative tasks.
5.People&Culture Officer (Feb 19,2018-Aug 25,2018) Oxfam-GB
Company Location: Cox’s Bazar Sadar
Department: Human Resources
Duties/Achievements:
Was responsible for National & Volunteers recruitment, Performance management, Arrange Training & Induction, Manage Staff Insurance, Update Staff leave tracker, Staff & Volunteer contract management. Maintain & update employee personal file and Update HRIS software.
6.Executive HR (May 24, 2016 - February 18, 2018)
Nordic Express Ltd.
Company Location: Dhaka
Department: Human Resource
Duties/Achievements:
Was responsible for staff contract management, Recruitment, Payroll, Compliance issues, Training & development, HRIS software, Prepare & distribution ID card, Leaver’s file management & final settlement.
7. HR Intern (February 4, 2015 - May 4, 2015) Grameenpone Ltd.
Company Location: Dhaka
Department: Human Resource
Duties/Achievements:
Learned corporate culture, emailing, and how to prepare work plans by supporting the HR team.
TRAINING SUMMARY:
Training Title
Topic
Institute
Location
Year
Duration
Stress
Management
*What causes of increase stress
*How to manage work stress
Gonoshasthaya Kendra
Cox’s Bazar
2022
1 Day
Duty of Care
*What is Duty of Care
*NRC Duty of Care
NRC
Cox’s Bazar
2019
2 Hours
PSEA
* Definition of Sexual Exploitation & Abuse
*Principles of PSEA
NRC
Cox’s Bazar
2019
5 Hours
Anti-Fraud & Corruption
*Understand of Anti- Corruption
*Importance of Whistle Blowing
NRC
Cox’s Bazar
2020
1 Day
Performance Management
*Understand about Performance Management
*Importance of Performance Management
*How to Set Objectives & How it works in NRC
NRC
Cox’s Bazar
2020
1 Day
SKILLS:
Computer Skills
MS Word, Advance Level of Excel, Emailing, payroll system, Emailing, Data analysis & other computer skills
Communication
Skills
Strong command of English & Bengali both written and oral communication.
Interpersonal Skills
Training facilitation Skills, Listening, Problem solving, Analytical and critical Thinking, Leadership, Conflict Management, Stress Management, Team Work, presentation Skills.
REFERENCES:
Name
Munmun Salma Chowdhury
Syed Taposh
Carrie Brown
Organization
Kumudini Welfare Trust of Bengal (BD) Limited
Gonoshasthaya Kendra
Norwegian Refugee Council (NRC)
Position
HR Advisor
Project Director
HR Manager
adzgeb@r.postjobfree.com
adzgeb@r.postjobfree.com
adzgeb@r.postjobfree.com
Phone
Relationship
Current Supervisor
Supervisor (Previous)
Supervisor (Previous)
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