FRANCIS XAVIER CRASTO

Mobile: +91-992*******.

E Mail Id: adzgcv@r.postjobfree.com

Address; Yunus Building, 2nd Floor, Flat No. 15, Trinity Street, Marine Lines,

Mumbai 400002,

DOB: 30TH October 1981

DOCUMENTATION:

Passport: No. U 6072707

Date of Issue 22/07/2020

Date of Expiry 21/07/2030

INDIAN CDC:

Date of Issue 09/02/2023

Date of Expiry 08/02/2033

C 1/D VISA:

Date of Issue 29/06/2023

Date of Expiry 26/06/2028

STCW COURSES”

MVVS MARITIME (INDOS NO:23ZM0436)

Date of Issue 28/01/2023

SID CARD: Card No: M33180231

Date of Issue 25/03/2023

Date of Expiry 24/03/2033

Professional Profile:

Restaurant Manager / Head Waiter / F & B supervisor(Operations)

An efficient Food & Beverage Professional with more than 10 years of Restaurant Management experience working for Fine dining, Casual Dining, restaurants. A self - motivated firm believer in team work, flexible, efficient, sincere, hard working and highly motivated with having excellent interaction skills. Looking forward to work in a challenging and professional atmosphere that can exploit my capabilities to the fullest and contribute my best towards the growth of the organization I work for, by gaining the confidence and admiration of my peers and Seniors.

Core Strengths Includes:-

Management

Catering

Personal

Staff Recruitment

Food Cost & Inventory

Well Groomed / Presented

Coaching

HACCP/ Food Hygiene

Communication Skills

Staff Development

Customer Service

Organization / Problem Solving

Staff Scheduling

Planning Menu/ Trials

Enthusiasm / Ambitious

WORK EXPERIENCE:

Worked at the Taj Mahal Inter Continental Hotel, Mumbai at the Managing Directors Office as a Personal Butler from 1st August 2000 till December 2002.AS a Butler I would handle the MDs conference Room, for corporate lunches, Meetings, Personalized service for WIP guests that visit the MD, service To Mr. Ratan Tata on personal basis.

Later was transferred to the Zodiac Grill (Fine Dining Restaurant) from December 2002 till August 2004 as a Senior Waiter. There we would provide exclusive Silver service with a finesse to High Profile Guests, grabbed an exclusive knowledge on the French Classical menu, Food knowledge, service, and politeness.

Worked On CUNARD CRUISE LINES as a Waiter from 2004 till 2007 as a Waiter and later got promoted to a F & B Supervisor.

Worked On Minerva Cruise Lines as an; ASST. Maitre D (Assistant Restaurant Manager) from 2007 till 2009. Catering to guests special dietary requirements, assigning table reservations for passengers at the beginning of their Cruise Vacation, Co- Coordinating with The Executive Chef for any requirements, crew members duty allocations, Crew sign on and sign off Procedures, In port manning of crew members, Forex exchange of passengers etc.

Worked for ROYAL CARRIBEAN INTERNATIONAL CRUISE LINESfrom June 2010 till December 2014 as a Waiter. Looking after assigned tables in MTD ( My Time Dinig ) as a high rating waiter and assisting the MaitreD in office work . (Kronos,crew manning duties, breakfast / lunch station assignments etc . Crew smooth sign on and sign off procedures. Collecting AVOS from head waiters and mailing to Sous Chef),

Worked at Bellona Hospitality (212 ALL GOOD RESTAURANT & SHIZUSAN PAN ASIAN RESTAURANT) as a Restaurant Manager from January 2017 till April 2018. This was a restaurant that was owned by the Phoenix Mall management. Following mall rules and regulations, checking with chefs for quality control, wastage, excise officers meetings, making sure all licenses in place and updated accordingly, staff management which included HR costs and budgets, Maximizing sales and achieving targets, adding promotions and offers when ever need required, tie up with other brands / outlets in the mall, contributing to business development and needs. Planning menus with the Corporate Chef, Recruiting, training, organizing, leading and motivating the team. Planning staff shifts, ensuring health and safety regulations are strictly observed. Interacting with guests regarding food and service issues. Monitoring food quality constantly .Budgeting and establishing financial targets and for

Worked as a Restaurant Manager at THE LITTLE DOOR ( Bandra). From October 2018 till May 2019.where setting up the entire restaurant and lounge bar for opening, recruiting staff,meeting vendors for alcohol tie ups and contracts,planning a weekly calendar for flow of events/ Dj nights etc .police, BMc, Excise licensing etc.

Currently working at HAPPY THAI ( Japanese & Thai Restaurant ) Atria Mall Worli as a GENERAL MANAGER ( REST. OPERATIONS) since pre opening May 2019 till date .

Educational Qualifications: Passed H.S.C through K.C. College in the year 2000

Passed S.S.C through St. Xavier's High School Fort in the year 1998

Computer Skills: MS WORD, EXCEL, POWER POINT, MICROS, FIDELIO (POINT OF SALE), IDINE, POS, TORQUS.

Courses: HACCP/ food Hygiene (International level), STCW Courses (FF, PST, STS Mumbai Maritime Training Institute.

Languages Known: English, Hindi, Marathi Konkani.

DECLARATION:

I have by declared that all the information provided above by me is correct to the best of my knowledge and belief

(FRANCIS XAVIER CRASTO)

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