Khaled BEN AIFA

Director of Local Market & Director of sales and Marketing

Objectif:

** *** ****** *** *** EL Mohajer

El Omrane - 1005 Tunis, Tunisie

Portable: +216-**-***-***

adzg7j@r.postjobfree.com

38 ans, Marié avec 01 enfant

Permis de conduire: B

Work History:

January 2017 to Current

September 2016 to January 2017

September 2014 to September 2016

April 2014 to September 2014

May 2012 to April 2014

June 2011 to May 2012

January 2010 to June 2011

June 2008 to December 2009

June 2007 to June 2008

Tours Operateur « Destination Touristic Services - Travel Square » (license A)

Director of Local Market & Director of Sales and Marketing

-Identified issues, analyzed information and provided solutions to problems.

-Analyze requests and define market promotion actions.

-Identify market developments and the company's positioning in this market.

-Assist in setting selling prices for tourism products.

-Visit any places or accommodations that may be offered to customers in the future.

-Submit an operating budget to General Management.

- Identify appropriate business targets and define BOD development objectives.

-Track outstanding customer and supplier statements.

-Daily monitoring of company accounts.

-Quantify individual team goals.

-Build customer loyalty

Golden Events Travel Agency (license A) tunis, Tunisia

Sales & Events Manager

-Prepared merchandise for sales floor by pricing or tagging.

-Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

-Developed, marketed and sold full range of products and support services.

-Educated associates on market trends and stayed up-to-date on forecasts.

-Central organizational role.

-Negotiation in the purchase of services.

-Coordination with a different departments and clients.

-Be able to analyze the "forecasts".

-Use creativity to develop sales and strengthen relationship with new and existing agencies.

-Know and regularly analyze the strengths and weaknesses of the competition.

-Identification of areas for improvement after analysis of sales results.

-Build customer loyalty

« Golden Tulip EL Mechtel » Hotel

344 Rooms – 10 Meeting Rooms

Senior Sales Executive

-Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.

-Utilized multiple marketing strategies to improve profitability.

-Daily contact with suppliers

-Sales development

-Write sales reports

-Building a diverse portfolio of clients

-Achievement of company objectives

-Search for new customers

-Build customer loyalty

-reation of estimates

North Star Adventure Travel Agency (license A): TUNIS, Tunisia

Sales Director

-Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.

-Develop the company's trade policy

-Identify products or services to launch

-Drive and implement trade policy

-Recruit new employees.

-Plan the training actions of your team.

-Liaise with other corporate departments.

-Manage Major Account Business Development.

-Track sales team results

Orbitravel Travel Agency (license A): Tunis, Tunisia

Product Manager

-Analyzes the market for current needs and trends.

-Creation of new tourism services and “turnkey” stays and packages.

-Request quotes and negotiate rates.

-Communicate regularly with management and sales team.

-Assist in setting selling prices for tourism products.

-Organize the distribution of the tourism product.

-Visit places or accommodations that may be offered to customers in the future.

-Creation of customized products.

-To analyze the potential of the various routes for the provision of tourist services (technical feasibility, state of competition, etc.)

Active Travel Agency (license A): Tunis, Tunisia

Product Manager

-Applied lean practices to balance workflow and eliminate unnecessary steps.

-Analyzes the market for current needs and trends.

-Creation of new tourism services and “turnkey” stays and packages.

-Request quotes and negotiate rates.

-Assist in setting selling prices for tourism products.

-Organize the distribution of the tourism product.

-Visit places or accommodations that may be offered to customers in the future

-Analyze tourism product needs and/or develop a product line.

-Creation of customized products.

-To analyse the potential of the various routes for the provision of tourist services (technical feasibility, state of competition, etc.)

Traveltodo Travel Agency (license A): TUNIS, Tunisia

Product Manager

-Analyze the market for current needs and trends.

-Creation of new tourism services and “turnkey” stays and packages.

-Request quotes and negotiate rates.

-Assist in setting selling prices for tourism products.

-Organize the distribution of the tourism product

-Visit places or accommodations that may be offered to customers in the future.

-Analyze tourism product needs and/or develop a product line.

-Create tourism products and/or develop a range of products especially during the holidays.

-To analyze the potential of the various routes for the provision of tourist services (technical feasibility, state of competition, etc.).

-Creation of customized products.

“Traveltodo” travel agency in Sfax: TUNIS, Tuinisia

Branch Manager

-Assessed expansion plans and presented costs to forecast trends and recommend changes.

-Manage the company's financial and administrative policy.

-Budget and contract monitoring.

-Relationship with customers, suppliers...

-Coach Customer Advisors.

-Manage staff schedules.

-Monitoring work to better reflect competitive supply.

-Establish advertising and communication budgets.

-Organize business operations

Travel agency «Traveltodo» Tunis: TUNIS, Tunisia

Travel Agent

-Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

-Welcoming customers.

-Advise customers based on their tastes and budget.

-Inform customers about their destination country.

-Provide documentation for travel.

-Check prices and available places.

-Assist clients with administrative formalities (visa, passport, identity card, etc.)

-Billing and accounting for business

Education

September 2004 to Juin 2007

June 2004

Institute of Higher Tourism Studies of Sidi Dhrif Tunis

High School Diploma

Bachelor in Economics and Management Tunis

High School Diploma

Languages

Arabic: Native language

French: Courant

English: Good level

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