Customer Service Assistant Manager

Syed Ali Hamza Bukhari

Address: House# A**, Kashmir Colony, Jehlum, Punjab - Pakistan

Phone: +92-321-****-*** Email: adzg7b@r.postjobfree.com Summary:

Highly motivated and results-driven professional with over 4 years of experience in the retail industry. Skilled in managing staff, inventory, and customer relations. Possess a Bachelor of Commerce (B.Com) degree in Accounting and Audits from Allama Iqbal Open University, Pakistan. Work Experience:

Branch Manager

Hi-Street, Gujranwala (June 2021 - Current)

• Manage daily store operations and ensure that sales targets are met.

• Develop and implement strategies to improve customer satisfaction.

• Train, supervise and mentor staff members to ensure high-quality customer service.

• Monitor inventory levels and oversee stock ordering.

• Conduct regular performance reviews and identify areas for improvement. Assistant Manager

Hi-Street, Gujranwala (August 2017 - May 2021)

• Assisted the store manager in managing daily store operations.

• Assisted customers with product selection and purchases.

• Monitored inventory levels and oversaw stock ordering.

• Processed transactions and managed the cash register. Supervisor

Unilever & P&G (2017)

• Worked as a supervisor in the consumer goods industry.

• Managed a team of employees.

• Monitored product quality and inventory levels.

• Ensured customer satisfaction.

Medical Rap

XEN Rise (2015)

• Worked as a medical representative in the pharmaceutical industry.

• Promoted company products to medical professionals.

• Maintained relationships with clients.

• Achieved sales targets.

Education:

Bachelor of Commerce (B.Com) in Accounting and Audits (Allama Iqbal Open University, Pakistan - 2017) Intermediate (Elite Group of Colleges, Jehlum - 2013) Skills:

Team management

Inventory management

Customer service

Sales forecasting

Strategic planning

Communication

Microsoft Office

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