Call Center Customer Service
Resume:
Carman
Davis
telesales marketer
Contact
Address
Johannesburg, South Africa
2093
Phone
adzg6z@r.postjobfree.com
Skills
● Call center environments
Very Good
● Call center operations
Good
● Call center experience
Good
● Call center processes
Good
● High-volume call centers
Good
● Written and interpersonal
communication
Good
● Active listening abilities
Very Good
● Verbal communication
Very Good
Profile
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Work History
2022/10/01-
Present
Nov 2021 –
July 2022
Lead Warmer - Aquilo Financial services
● Contact clients and potential for Life and Last Will and testament.
● Educate clients on products and probe on the
knowledge of wills.
● Ascertain if clients have any wills in place and through education create leads on products
available.
● Arrangements for clients in arrears and ensuring reinstatement of policies
● Schedule appointments with clients on behalf of
Advisors.
● Ensure all documents are in place and copies are made regarding all policies
● Follow up with clients or potential clients where needed.
● Ensure all details are in place regarding clients and managing administration and coordination of
department.
TEACHERS ASSISTANT, LEARSKOOL
ESPERANZA
Laerskool Esperanza, Johannesburg
● Maintained safety and security by overseeing students in recess environments.
● Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
● Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
● Partnered with a teacher to plan and implement lessons following the school's curriculum, goals and objectives.
● Assessed student assignments to check quality and completeness before submission for grading.
● Worked with the lead teacher to monitor class
schedules and take attendance.
● Handed out classroom materials, like pencils, paper and crayons.
Languages
● English
Very Good
● Afrikaans
Good
● Supported student learning objectives through
personalized and small group assistance.
● Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
2021-01 -
2021-07
Teachers Assistant
Everest Primary School, Johannesburg
● Maintained safety and security by overseeing students in recess environments.
● Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
● Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
● Partnered with a teacher to plan and implement lessons following the school's curriculum, goals and objectives.
● Assessed student assignments to check quality and completeness before submission for grading.
● Worked with the lead teacher to monitor class schedules and take attendance.
● Handed out classroom materials, like pencils, paper and crayons.
● Supported student learning objectives through
personalized and small group assistance.
● Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Contact this candidate