Accounting, customer service, communication, payroll, businesses admi
Resume:
Contact
Email:
adzg6d@r.postjobfree.com
Mobile:
Location:
Dallas, Tx (75088)
Professional Summary
My objective is to seek a Full- Time employment with my Business Administration degree so that I can continue to Alleviate my future company's success.
I am a young highly accomplished individual that has a great amount of experience(8 years ) in Reception, Collections, Customer Service, Food Hospitality, Care- Giving, Coaching, Retail, and Team management. I am a motivated individual with at least 2 years of professional experience and capable of working in any kind of environment.
Education
Oklahoma Panhandle State
University
Goodwell, Ok May 2023
BBA: Business Administration
Key Skills
Social Perceptiveness
Statistical Analysis
Availability Record Keeping
Answer Telephone Calls
Office Supply Ordering
Product Demonstration
Cash Counting/ Handling
Budget Development and
Administration
Staff management
College Minor: Accounting
(Finance Skills)
Office Word/ Excel efficiency
Team Player/ Leadership Skills
Experience
Front Desk Receptionist The Lash Lounge –
Lakewood
Dallas, Tx 02/ 2023 – 06/2023
•Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
•Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
•Scheduled, coordinated, and confirmed appointments and meetings.
•Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
•Answered multi-line phone systems and transferred callers to the appropriate department or staff member.
•Collected room deposits, fees, and payments.
•Completed data entry and filing to keep records updated for easy retrieval.
•Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
•Helped office staff prepare reports and presentations for internal or client-related use.
•Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Assistant Coach Untouchables EPA
Plano, Tx ( SEASONAL POSITION – SUMMERS)
03/2020 – 05/2023
•Utilized positive communication to encourage the team and promote integrity and respect.
Essence West
•Collaborated with other coaches to create and execute game plans.
•Monitored team practices to establish a high level of performance.
•Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience, and respect for others.
•Taught players how to run specific game plays to build a cohesive, structured team.
•Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
•Enforced discipline both on and off-field to lead a team with the highest personal standards.
Cashier Team Lead Jimmy Jazz
Mesquite, TX 03/2020 – 08/2020
•Worked extra shifts during busy periods and covered call-in employees to maintain service levels.
•Helped customers complete purchases, locate items, and join reward programs.
•Received and processed customer payments.
•Assisted customers by answering questions and fulfilling requests.
•Processed both cash and card purchases and returns.
•Led cashiers and associates in providing thoughtful customer service.
•Mentored new team members on sales software system operation.
•Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize
performance and team contributions.
•Resolved escalated customer disputes with special actions such as discounts.
•Set and updated employee schedules to fill gaps based on expected customer demands.
•Helped management develop employee improvement
plans and motivate team members to continually improve. Server Matt’s Ranchero Martinez
Garland, TX 05/2017 – 08/2019
• Served food and beverages promptly with focused
attention to customer needs.
• Worked with the POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to
uphold restaurant hygiene standards.
• Resolved customer complaints promptly and
professionally to maintain a positive reputation.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Utilized communication practices with kitchen staff to deliver customer meals on time.
• Carried out complete opening, closing, and shift change duties to keep the restaurant working
efficiently and teams ready to meet customer needs. Assisted Living Caregiver Brookdale Senior Living Facility Garland, TX 02/2016 – 04/2017
• Observed the health status of clients to report
changes and unusual occurrences to appropriate
medical personnel.
• Maintained a clean, safe, and well-organized patient environment.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted clients with daily living needs to maintain self- esteem and general wellness.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Entertained, conversed, and read aloud to keep
patients mentally alert.
• Assisted disabled clients to support independence and well-being.
Contact this candidate