Customer Service Certified Nursing

*** ********* **** 704-***-****

Charlotte, NC ***09

adzg1f@r.postjobfree.com

Jenny R. Paradice

Objective To secure a full time position as a member of the team offering

opportunity for growth and development and benefits in a

stable

environment.

Education 1992-1996 Harding University High School

Charlotte, NC

. Graduated June 1996

2005-2006 Northeastern Technical College

Cheraw, SC

. ASCP certified Phlebotomy Technician

. State certified Nursing Aide

. Certified Nursing Assistant Class

. Phlebotomy course (Classroom hours)

. Phlebotomy Clinicals

. Medical Office Procedures

. Certified in Infant, Child and Adult CPR

. Intro to Word and Microsoft Word

. Medical Ethics and Law

. Medical Office Keyboarding

. Medical Terminology w/Anatomy & Physiology

2005 Cheraw Physicians Group

Cheraw, SC

Phlebotomy Clinicals

. Completed the basics of a Phlebotomy Technician

. Completed how to process UA

. Completed how to run/read Cholesterol tests

. Completed how to run/read Hemoglobin A1C tests

. Completed how to run/read PT tests

. Observed the testing of the Thyroid

. Observed the WBC testing

. Observed different forms of injections given to patients

Experience 2006-2018 Community Blood Center of the Carolinas

Charlotte, NC

. Hospital Services Technician responsible for

receiving/distributing blood products (receipt of

products into inventory, packing, pick-up of blood

products/supplies) while rotating and maintaining

minimum blood products, as well as additional

assignments required for operating the department.

. Communication skills for coordinating with other blood

centers about product needs (including standing and/or

emergency orders); taking orders from hospital

customers, processing returns and assisting with the

investigation of all billing issues reported by

customers.

. Ability to make good decisions and refer to management

all calls that should be resolved on a management level.

. Participating in the management of inventory levels to

ensure availability of inventory of blood products.

. Perform quality checks on blood products.

. Distributes products to customers by arranging

transportation of orders by most cost effective manner.

. Rotates and checks inventory levels ensuring best

product usage and physically discards unusable and/or

outdated blood products recording disposition in the

system.

. Responsible for notifying management if inventory falls

below restricted and/or critical inventory trigger

levels.

. Imports blood product into inventory placing into proper

storage units conducting and maintaining

monthly/annually inventory counts of blood products and

critical supp0lies in accordance with SOP and properly

stocked for availability.

. Performs QC of equipment and blood product shipments in

accordance with SOP.

. Properly disposes of biohazard waste.

. Responds to temperature monitoring alarms taking

appropriate corrective actions when required/

. Responds to bacterial testing system following up by

investigating positive bottles and/or associated

products according to SOP.

. Maintains clean, orderly and risk free distribution,

warehouse and dock environments.

. Irradiates blood and blood products according to SOP.

. Performs pH on Apheresis platelet products prior to

distribution.

. Responsible for sending donor samples to testing

facility on a daily basis.

. Responsible for storing/disposal of donor retention

tubes.

. Responsible for filing all related paperwork and forms.

. Perform special projects as assigned.

2003-2005 Culp Weaving

Pageland, SC

Filling Creeler responsible for placing yarn onto looms

for weavers and tied the yarn into specific knots.

Assisted weavers and fixers in restarting loom.

5 TJ Maxx Distribution Center

Charlotte, NC

. General Warehouse Associate responsible for meeting

production goals (ticketing, folding and packing

merchandise for shipment to retail locations) every

week.

. Trained new warehouse employees for my department.

. Assisted Supervisor in several clerical duties.

. Was awarded the MVP "Employee of the Month".

. Place Security Devices on store merchandise.

. Customer Service Assistant at Service Desk.

References upon request.

Contact this candidate