TANYA HAGNER

*** ******* ******* - ********, ** *9446 610-***-**** - adzg1a@r.postjobfree.com

Professional Summary

Self-motivated and driven professional well-versed in administering full cycle recruiting, on-boarding, and compensation plans and trained employees. Seeking an opportunity that will allow me to utilize my skills and build a long-term relationship that grow the credibility and reputation of a generationally impactful company. I also have over 20 years’ experience in the Finance Department/Customer Service. Highly motivated in offering a strong work ethic and determination to complete tasks in a timely fashion. Accurate and detailed- orientated with extensive AR, AP & Banking knowledge and full cycle recruiting.

Key Skills

Time management communication critical thinker effective listener

Organized quick learner reliable teamwork

Strong sense of responsibility and integrity self-motivated expectational client relationship

Works well under pressure detailed oriented

Technical Skills

Excel word BPCS/AS-400 SOX-Compliance Affinix

Payment research AP/AR workday Microsoft outlook

ATS social media Modern Hire Smashfly

EXPERIENCE

Whole Body Yoga Studio- North Wales, PA October 2022-present

Yoga Advisor

●Introduced all new students to the studio and provided special details on the studio, packages, services we offer and set them up to get started on their journey● Greeted clients checked them in● contacted new prospects and leads● followed up on new students to assist them only any questions they may need answered● give specific detail on yoga packages that we offered and recommended the best packages that would gear towards and wellness journey● usage of a metric system on google docs to get up to date information regarding the studio ( new students, new leads, memberships, retail sales, cancellations and among other information).

Starbucks-North Wales, PA October 2022- December 2023

Shift Supervisor-Barista

●opening store responsibilities/following all duties in order to have the store up and running for opening of business● talk order in a timely fashion● providing excellent customer satisfaction● cooking food● cleaning● ordering inventory● delegating jobs duties.

People Scout- Chicago IL August 2021 –October 2022

RECRUITER COORDINATOR /Recruiter/Trainer

Supported Nordstrom and Truist Bank

● Maintaining accurate candidate records and ensuring ATS is accurate. ● Overseeing all post-offer related tasks and managing daily information/candidate data tracking. ● Tracking and monitoring confidential candidate information and maintaining up-to-date status information through Workday. ● Overseeing the background and pre-employment screening process. ● Monitor Staffing and Recruiting Inboxes. ● Performing special projects and preparing reports for submission. ● Managing daily information/candidate data tracking. ● Participating in meetings/ conferences. ● Maintaining a high level of customer retention and satisfaction. ● Mass volume recruiter for Supply Chain team on the Nordstrom account. Served as part of account the hired 31,000 employees across the US in four months. ● Served in the following roles as a recruiter and coordinator, offer specialist and sourced candidates. I also followed through the admin process from background check to signed offer and followed up after hiring. I schedule interviews for Hiring Manager and ran Hiring events ● Managed team roster for candidates scheduled for New Hire Orientations which was a live document that was client facing. Held key role on two site teams as point of contact for the Human resources Business Partners and Site Manager for multiple distribution and fulfillment centers. ● Proficient in Workday, Modern Hire and Affinix.

Safeguard Business System-Lansdale, PA December 2012 -June 2021 BANK SPECIALIST/Trainer

● Process manual direct debits into the portal on back end direct debit payments. ● Work within internal departments and Distributors on issues directly related to the Direct Debits on a Customers A/R. ● Identify and solve issues both internal and external error in a timely fashion. ● Prepare and e-mail spreadsheets of manual direct debits and givebacks requested to be processed by ACH to the treasury clerk. ● Maintain a direct debit e-mail box and set up banking, update client information and research and answer questions requested. ● Set up bank waiver customers, set up spreadsheets with billing information and send it to the bank for payments. ● Assist in the collection department and invoice support. ● Accruing the monthly customer service invoices of various banks Safeguard has customer relations with and billing them to the bank directly. ● Answer a high volume of calls and/or emails daily. ● Determining the quickest, most effective ways to answer a client’s or customers questions.

Pa- Mentor –Plymouth Meeting, PA September 2011- August 2012

PAYROLL MANAGER/Trainer

● Daily record of employee and corporate employees time ● Resolved payroll discrepancies by collecting and analyzing information ● Maintains payroll operations by following policies and procedures; reporting needed changes ● Analyzed Information, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, General Math Skills, Financial Software, Reporting Skills, Verbal Communication, Organization ● Upload files and end of the month for companies to pay out their employees.

JaniKing-West Norriton, PA January 2007 - September 2011 ACCOUNTS RECEIVABLE MANAGER/Recruiter/Trainer/Call Center Manager

● Entered payments from customers daily to the bank. ● Developed aging reports and sent emails to collect past due payments ● Track money that came in and deposited it to the bank. ● Paid out distributors on a monthly basis and conducted staff meetings.

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