SUMMARY

PROFESSIONAL EXPERIENCE

EDUCATION

SKILLS

ACHIEVEMENTS

Angono Rizal Philippines

adzfys@r.postjobfree.com

RIGOR SEVILLA +63-961-***-****

Customer Service Representative

-I am highly motivated, conscientious, and competent collaborator who possesses in-depth knowledge and expertise within this industry. With a proven track record of achievement, I can bring positivity,support, and a creative mindset to any team.I pride myself on taking ownership of challenging problems, maintaining high standards, and assisting my employer in achieving their commercial projects.With a desire and passion for continuous professional development, I am confident I can add value to your organizations by always ensuring your customers and clients receive the best service possible.With more than 5 years experience in similar roles,I can be relied upon to deliver everything that I set out to achieve, whilst always seeking ways to help my employer grow, and save them money at the same time. As a Lazada Courier my job is to load,transport and deliver items to clients in a safe and timely manner.

Lazada 2019- 2023

In this particular job we CSR/Outbound Customer Service Representative are receiving call from credit card owner and our job to provide their needs or questions or concern regarding their accounts. We also caters Auto loan and home Loan inquiries.

Inspiro Relii 2017 - 2019

As a Pharmacy Assistant my jprimary job is to assist the Pharmacist in all clerical duties, including preparation and dispensing medications.

Generika Drugstore 2015 - 2016

Bachelor's Degree in Nursing

2007 – 2011

A fast learner with a proven track of

record of achievement;

Proficient in the use of all Microsoft

Office applications and a typing speed of

57 WPm;

A strong collaborator who always puts

the needs of a team first;

Exceptional communication skills;

A strong sense of business acumen and

the understanding that the

organizations's commercial objectives

are crucial to my work;

An adaptable approach to change, and

someone who takes responsibility for

their ongoing professional development

Achieved a 25% increase in sales for my

previous employer.This goal was

reached through carefully targeted

social media advertising campaigns.

Implemented a new online customer

service feedback facility that resulted in

a 15% increase in customer satisfaction

levels.

Invented a smart system for ordering

office supplies that saved my employer

$1000 per month.

Delivered consistently high levels of

customer service in all roles that

resulted in increased sales for my

employer.

Courier / Indepent Contractor

Customer Service Representative

Pharmacy Assistant

Western Mindanao State University

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