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Customer Service Premium Audit

Location:
Denver, CO
Salary:
Open
Posted:
September 03, 2023

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Resume:

MARY ANN DEAN

DENVER, CO

720-***-**** · adzfy7@r.postjobfree.com · LinkedIn.com

COMMERCIAL INSURANCE UNDERWRITER

Accomplished professional with extensive experience in commercial underwriting and support. Highly skilled at performing complex risk assessments and providing exception customer service to internal and external stakeholders. Reliable self-starter with top notch communication skills a flexible mind set.

Key Skills

Analytical • Detail Oriented • Communication • Negotiation • Technical Acumen • Customer Service ImageRight, Outlook 2010, Excel 2010, MS Word 2010, Windows 2010 PROFESSIONAL EXPERIENCE

Colorado Farm Bureau Insurance Company 6/2019 - Present Commercial Underwriting Analyst

• Review and process new business, renewal and endorsement quotes.

• Issue new business and renewal policies.

• Issue Endorsements.

• Certificate of Insurance review and processing.

• Perform monthly system testing and updates.

Seneca Insurance Company 8/2018 – 6/2019

Policy Processor

• Policy and Endorsement Reviews.

• Policy and Endorsement Processing.

Colony Specialty Member Argonaut Group 10/2005 - 4/2018 E & S Insurance, Underwriter I – Renewal Underwriter

• Analysis of Loss History, Financials and Building Inspections.

• Ensured the accuracy of coverage and premiums by performing premium audit review, ordering, processing and handling premium audit disputes and resolutions that generated in additional premium in excess of a million dollars annually.

• Agency Audit Reviews to ensure that agents were following the company guidelines and required documentation was being provided.

• Policy and Endorsement Reviews.

• Reviewed and processed new business quotes.

• Commercial multi-line experience includes the following: Property, General Liability, Crime, Inland Marine, Auto, Workers’ Compensation and Umbrella.

• Cultivated strong professional external and internal relationships by applying subject matter expertise and exceptional customer service.

• Support Senior Underwriters.

• On-shore territory contact for Colony Contract & India counterparts. ADDITIONAL RELEVENT EXPERIENCE

St Paul Travelers Insurance Co., Underwriting Assistant Safeco / American States, Agency Services Coordinator CNA Insurance Company, Business Accounts Underwriter, Rater Tech, Rating Batch Clerk, Policy Processor, General Clerk IV

EDUCATION

Business Coursework Completed, Denver Community College - Denver CO Property & Casualty Producer License

PAAS Certified

INS21



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