Customer Service Data Entry

OBJECTIVE

I know how to set goals and achieve them and have a proven track record of being able to conceive, develop & execute strategies. I feel certain that my strong communicational skills coupled with my ability to convince my consumers will be of immediate value to your company.

Currently Utah Army National Guard

Fresh year student at Grand Canyon University – bachelor's in cyber security.

WORK EXPERIENCE:

Byteme Invisalign

POSITION

Customer service specialist

Lehi Utah.

Start date – September 9, 2021 (Present).

DUTIES

Engages customers on behalf of the company to resolve all concerns about our treatment, answer all questions, and provide recommendations. This is done via emails, phone, and text messages for a better customer service experience.

Vivint Smart Home

POSITION

Inside sales representative

Provo, Utah.

March 2021.

DUTIES

Responsible for all sales activities such as the sale of TV and internet packages and home securities. Interacts with customers throughout all phases of the sale process and pitch relevant products or services to ensure customers have a positive experience from start to finish. Run soft credit checks and book appointments for installations.

ROTANA YAS ISLAND HOTEL

POSITION

FINANCE DEPARTMENT, ACCOUNTS RECEIVING CLERK & NIGHT AUDITING.

Dec 6, 2016 – Oct 2021.

DUTIES

Prepares taxes.

Performing profit-and-loss analysis using financial statements.

Reconciliation of balances and income.

Verifying expenses.

Preparing end-of-day, month, and year-to-date reports

Clearing POS machines and making sure reports from outlets, rooms laundry, and other miscellaneous reports are accurate.

PRIME AUTOMATIC LAUNDRY

POSITION: DATA ENTRY OPERATOR.

(18th NOV 2014- Oct 15)

Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data.

Records data by operating data entry equipment; coding information; resolving processing problems.

Protects the organization's value by keeping information confidential.

Accomplishes department and organization mission by completing related results as needed.

Use proper care of washing machines and chemicals being used.

Assist and train other laundry employees to enhance their skills and allow multitasking.

PERSONALITY

I have developed strong interests and responsibilities and am capable to work with minimal or no supervision.

I possess problem-solving skills due to my current job designation.

I am a sociable person thus fitting well in a cosmopolitan environment.

I am an altruistic and reliable person, always willing to assist others.

I am a keen observer of punctuality and am capable of working odd hours.

I have a great sense of responsibility, and dynamic and I am a team player.

I am open-minded and approachable.

I possess good communication skills, i.e., telephone etiquette and face-to-face dialogues.

I am always eager to take up new challenges.

Motivation to learn new skills and knowledge.

PROFESSIONAL QUALIFICATION

Grand Canyon University

Bachelors in Cybersecurity

September 9, 2022 (start date).

JUBILEE ICT CENTER (6 MONTHS)

Diploma In Microsoft Administration.

EDUCATION

2011-2014: PEKI TECHNICAL SECONDARY SCHOOL. VISUAL ARTS PROGRAMME. (4YEARS)

2008-2011: LARTEBIOKORSHIE JUNIOR HIGH SCHOOL. BASIC CERTIFICATE EXAMINATION.

2017: GREEN WORLD GROUP NEBOSH IGC. – safety course.

Ansah Eric

Contacts:

Mobile:+1-385-***-****

Email:*************@*****.***

Current address:

497 south 2200 west Lehi USA.

Personal Data:

Date of Birth: 11th SEP 1992

Marital Status: married

Nationality: Ghanaian

Gender: Male

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