Customer Service Shift Manager
Resume:
Myah Cook
Atlanta, GA *****
adzfxu@r.postjobfree.com
Diligent worker looking to improve work ethic and experience, who has strengths in customer service, communication, and teamwork. Seeking new role with exciting company that appreciates hard work and strong attention to detail.
Work Experience
Server/Bartender
Jim 'N Nick's Bar-B-Que - Smyrna, GA
April 2021 to Present
Server
American Cruise Lines - Guilford, CT
June 2022 to August 2022
Three month training program that allowed me to experience and work as a fine dining server. While traveling, my responsibilities were to serve breakfast, lunch, and dinner to all attending guest as well. Before and after all meals, my team and I set up the dining room in an orderly and precise fashion to ensure a true dining experience with American Cruise Lines. Cashier/ BDC
Mercedes-Benz of Atlanta South - Atlanta, GA
January 2022 to July 2022
Shift Manager
Arby's - Villa Rica, GA
November 2020 to July 2021
Shift Manager
Pizza Hut - Villa Rica, GA
May 2020 to November 2020
Increased customer base and market share by promoting product through diverse channels. Positioned skilled staff in key areas throughout shift to optimize department productivity. Documented receipts, employee hours and inventory movements. Upheld company standards and compliance requirements for operations and cleanliness of all areas. Hostess
TRADING POST CAFE - Villa Rica, GA
September 2017 to June 2018
Inspected restrooms for cleanliness and availability of supplies multiple times per shift. Guided guests to appropriate seating for party size, provided with menus and the daily specials. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Checked dining and serving areas whenever there was free time to verify proper cleanliness and readiness for guests.
Tracked seated guests and available seating while maintaining an equal number of customers in each waitress' section.
Education
Villa Rica High School
May 2020
Skills
• Providing customer support (5 years)
• Client-focused service
• Shift Management (1 year)
• Food Service
• Food Safety
• Cash Handling
• Host/Hostess
• Food Preparation
• Cooking (1 year)
• Food Handling
• Management
• Kitchen Experience
• Meal Preparation
• Cleaning Experience
• Serving Experience
• Restaurant Management
• Bartending (1 year)
• Kitchen Management Experience
• Restaurant experience
• Customer service
Certifications and Licenses
Driver's License
Food Handler Certification
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