JEROME L. BELLAMY

**** ******* *****, **** ****, MD 20745

adzfx5@r.postjobfree.com 804-***-****

Summary of Qualifications

Excellence in recruitment strategies, process improvements, employee development and compliance to company policies. In-depth understanding of financial goals and implementation of company directives. Continually increasing operating efficiency, aiding in the implementation, execution and ongoing validation of standard business processes. Specializing in new program start-up and existing program improvement.

Professional Experiences

Delivery Specialist (August2023-Present)

Amazon Flex, Uppermarboro Maryland

Provide courteous and efficient delivery and pick-up of packages; Check shipments for conformance to Amazon features of service; Provide related customer service functions; Drive vehicles safely; Frequently lift to 50 Lbs. Use handheld device for routing information, customer delivery information. Load and unload packages to be delivered. Delivering packages to the proper destination.

Inventory Specialist (June2022-Present)

Taylor Inventories, Silver Spring Maryland

Conducts cycle counts, reports variances and adjustments to inventory location. Investigates and corrects inventory issues. Executes transfers of product systematically as well as physically

Processes physical inventory counts and perform reconciliations as needed

Performs and review data entry in data logs. Carries out cycle counting as needed

Works closely with the buyers and planners from the various business units

Recommends process improvement regarding policies & procedures to ensure adequate control of all purchases & inventories. Participating in the year end physical inventory process.

Service Supervisor (July2023-Aug2023)

Cintas, Alexandria Virginia

Worked directly with our customers facing service team both on route and in-house. Responsibilities included supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner. Assisted the service team with lifting, carrying and walking in and out of customer accounts. Oversaw several key service department areas including maintained. excellent customer relationships, handled renewals of customer contracts, increased internal sales, maintained an efficient route structure and driver compliance.

Fleet Assistant (May2023-Jun2023)

Sixt Rental LLC, Arlington Virginia

Communicated with dealerships and body shops to confirm repair completion dates

Assisted the Fleet Manager with scheduling vehicle maintenance and repairs as needed: Obtained estimates and parts price quotes, generate purchase orders, and coordinate drivers. Assisted with making new vehicles ready to rent: Handled spare keys, added documentation and decals to vehicle, assigned tag, added rental software inventory. Assisted with the preparation of vehicles for disposal: Completed basic condition report checklist, verified equipment and parts such as spare keys are complete, coordinated repairs or maintenance with Fleet Manager when required. Assisted with accident reporting and subrogation tasks. Coordinated tag registrations and renewals for each vehicle

Performed fleet inventory daily.

Return Agent/Gate Agent (July2022-May2023)

Avis Budget Group, Arlington Virginia

Validate inventory, create accident reports and damage reports. Updated customers payment information. Rectify customers issues and customer retention. Finalized rental agreements contracts for billing purposes.

Operations Supervisor (May 2018- March 2022)

CVS Caremark Corporation, Fort Washington Maryland

Responsible for managing employees' shifts and creating a work schedule each week. Supervise on-duty employees and establish priorities within the store. Assigns employees to work registers, inventory, stock shelves and clean the facility. Efficiently dispense and package prescriptions with utmost accuracy. Implementing processes that improve overall productivity. Provides superb customer service to ensure client retention and loyalty.

Manager (December 2015-January 2018)

Janjer Enterprises Popeyes, Silver Spring Maryland

Monitored compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities. Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Counted money and made bank deposits. Investigated and resolved complaints regarding food quality, service, or accommodations. Monitored budgets and payroll records and reviewed financial transactions to ensure that expenditures are authorized and budgeted. Kept records required by government agencies regarding sanitation or food subsidies. Organized and direct worker training programs, resolved personnel problems, hired new staff, and evaluated employee performance in dining and lodging facilities. Ordered and purchased equipment and supplies. Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety. Assessed staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs. Reviewed menus and analyzed recipes to determine labor and overhead costs and assign prices to menu items.

Military Personnel Records Analyst (Sept 2004 – January 2015)

National Guard Bureau/Arrowpoint Corporation, Arlington Virginia

Supported senior staff members on evaluation techniques, recruitment and assisted management with problem resolutions. Increasing efficiency by making Human Resource a strategic partner between state level management. Was responsible for implementing and maintaining compliance with all government regulations. Assures all personnel actions, evaluations, awards, reports and forms were completed properly in accordance with regulations and policies, updates new changes to regulations and policies. Acted as liaison and worked with teams on management projects to improve processes and policies to resolve a variety of HR functions, to include benefits, awards, time/attendance, disciplinary actions, counseling/evaluations, conflict resolution, retention efforts, and management of files. Managed all transitioning personnel actions for transfers, retirements, promotions, separations, monitored deployments and conducted personnel evaluations for strengths and weaknesses. Performed cross-training exercises for competency and efficiency. Created and reviewed information on personnel with promotions and discharge letters.

Sales Agent and Customer Service Representative (Sept 2003 – Feb 2004)

TELAC Access Worldwide, Laurel Maryland

Established residential telephone service for new customers. Contacted existing clients and added a digital subscriber line. Upgraded and changed customers call plans as requested, mailed call plan brochures to customer Responded to customer inquiries.

Office Assistant (Feb 2001 – Sept 2003)

Answer: Temporary Service, Washington D.C.

Answered phones, screened visitors, made travel arrangements, prepared reports, filed and organized documents, recorded meeting minutes, and performed basic bookkeeping tasks.

Claims Representative (Oct 2000 – Feb 2001)

Anacostia Neck and Back Pain Center, Washington D.C.

Conducted needs assessments to identify document management requirements of departments or end users. Consulted with end users regarding problems in accessing electronic content. Monitored regulatory activity to maintain compliance with records and document management laws. Assisted in determining document management policies to facilitate efficient, legal, and secure access to electronic content. Implemented electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists. Prepared support documentation and training materials for end users of document management systems. Exercised security surveillance over document processing, reproduction, distribution, storage, or archiving. Analyze, interpret, or disseminate system performance data.

Reprographic Service Agent (Aug 1998 – Oct 2000)

Marriott International Headquarters, Bethesda Maryland

Created print job profiles for clients. Answered multi- line phone system. Confirmed delivery dates and locations. Entered newly generated work orders into databases. Performed Office Administrator duties and Payroll specialist functions. Operated computerized door access system. Issued identification card for building access. Reconciled payments for various general ledger accounts. Created and processed daily journal entries. Processed payroll for the entire security division.

Education

High School Diploma, Armstrong Education Center, Washington, D.C.

Goodwill Vocational School, Basic Computer Applications, Crystal City VA

Southern New Hampshire (Coursework completed for Cybersecurity)

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