Gary Smith

*** **** ***** ******, *** York, New York 10035

adzfwd@r.postjobfree.com/929-***-****

Career Objective:

Use my Training and Customer Service background to secure a position in Training New Employees on the most efficient and productive techniques to get their job done.

Education:

Brooklyn Academy, Brooklyn, New York Sept. 2009 – Aug 2010 Graduated with High School Diploma

Boys and Girls High School, Brooklyn, New York Sept. 2007 – June 2009

Work Experience:

Amazon, Staten Island, New York November, 2020 - Present - Warehouse Fulfillment Associate

Picking orders and requests from stock.

Finding and sorting out stock.

Finding merchandise for shipment requests.

Meeting deadlines.

Shake Shack, New York, New York, July, 2016 - November, 2020

Originally hired as a Team Member, Promoted Cross Trainer - December 2018

Cross Trainer Responsibilities;

Training new employees on all food stations and Registers.

Traveled throughout the United States to assist with opening new Shake Shake Restaurants.

New Locations included Cleveland, Ohio, Dallas, Texas, 2 locations in New Jersey and Multiple New York Restaurants..

Trained on the Logistics of opening a new restaurant including budgets, advertising, electrical inspections and deadlines.

Responsible for Opening and Closing.

Team Member Responsibilities;

Food Prep, Cooking and Cleaning.

Operate Cash Register

Welcoming and delivering hospitality to Shake Shack Guests.

Participated in ongoing training and development.

Potbelly, New York, New York, April, 2016 -July, 2016, Team Member (Full-Time) Responsibilities;

Operate cash register, telecheck and credit card verification terminals.

Follow health, safety and sanitation guidelines.

Prepare Sandwiches, Salads and Beverages.

Starbucks, New York, New York, November, 2012 – March 2016, Barista (Full-Time), Responsibilities;

Provide consistent quality beverages and food to customers at all times.

Contribute to store and corporate goals for increasing sales.

Welcome and connect with every customer in a positive manner

Follow cash handling procedures and register policies.

Follow store policy, procedures to maintain quality control.

Maintain corporate standards for merchandising, stocking, storing products.

Follow health, safety and sanitation guidelines.

White Castle, Brooklyn, New York July 2008 – Nov 2012 Crew Member, Responsibilities;

Taking food orders, cleaning restaurant and cooking food. Operating cash register.

Long Island University, Brooklyn, New York, Summer Employment July – Sept 2005 – 2007 Clerical Help,

Maintaining a clean computer room.

Answering the receptionist phone, filing, shredding and running errands around campus.

References Provided Upon Request

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