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Customer Service Administrative Assistant

Location:
Lees Summit, MO
Posted:
September 03, 2023

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Resume:

Marta Schwaller

NOT CURRENTLY WORKING

Lee's Summit, MO 64086

adzfvs@r.postjobfree.com

+1-816-***-****

Authorized to work in the US for any employer

Work Experience

VIP/Marketing Consultant

Arrowhead Stadium - Kansas City, MO

May 2009 to February 2015

• Greeted and Navigated customers and resolved complaints

• Succeeded in Accomplishing that Plaza and suite guests had an enjoyable game day experience Collections Manager

NovaStar Mortgage Inc - Kansas City, MO

November 2006 to October 2007

64114

• Operated portfolio of loans 31-90 days past due

• Negotiated out bound calls to make payment arrangements and receive inbound calls from Mortgagers worked to Develop payment arrangements and Discover reasons for delinquency

• Counsel and Motivate borrowers on importance of keeping loan current. Pioneered alternatives to prevent further or future delinquency. Also, Refine when notices or mailings are required and follow the proper procedure

• Shaped and Cultivated new counselors on their portfolios. Accounting Clerk / Administrative Assistant

Custom Energy, LLC - Overland Park, KS

November 1994 to June 2004

66213

• Facilitated Project budget, vendors and contracts

• Compiled Travel, meeting minutes and all project needs

• Executed Payroll, A/P, A/R, Expense Reports, G/L, Bookkeeping and check runs every Friday Client Accountant

The Epoch Group - Leawood, KS

66206

• Regulated medical accounting for 30 companies with daily check register caps for all

• Compiled monthly list bills and month-end reports

• Processed invoices & bank reconciliations

• Fostered multiple Excel workbooks

Education

Associate in Business Administration

Longview Community College - Lees Summit, MO

1990 to 1996

Skills

• ACCOUNTING (10+ years)

• BOOKKEEPING (9 years)

• G/L (9 years)

• PAYROLL (9 years)

• EXCEL (1 year)

• Accounting (All Aspects)

• Strong analytical and organizational skills

• Managerial experience

• Excellent interpersonal skills, phone manner, and office etiquette.

• Software: All Windows operating systems, Microsoft Word, MS Office, Outlook, Excel, PowerPoint. MAS90, Imagenow, Lawson and Lotus and RIMS applications.

• AP/AR, G/L Coding, Scanning and Payroll with strong bookkeeping skills. References Can Be Provided

• Bank Reconciliation

• General Ledger Reconciliation

• Accounts Payable

• Computer Networking

• Email Marketing

• Financial Report Writing

• General Ledger Accounting

• Marketing

• Public Relations

• Journal Entries

• Office Management

• Event Planning

• Communication skills

• Customer service

• Sales

• Microsoft Office

Assessments

Managing accounts in QuickBooks — Completed

March 2023

Using QuickBooks software to manage business financials Full results: Completed

Work style: Professionalism — Proficient

May 2021

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Customer service fit — Completed

May 2021

Measures the traits that are important for success for customer service roles Full results: Completed

Administrative assistant/receptionist — Proficient May 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Medical receptionist skills — Proficient

September 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Sales skills — Proficient

September 2022

Influencing and negotiating with customers

Full results: Proficient

Principles of accounting — Completed

March 2023

Preparing financial records according to federal policies Full results: Completed

Bookkeeping — Proficient

March 2023

Calculating and determining the accuracy of financial data Full results: Proficient

Verbal communication — Proficient

March 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Scheduling — Completed

March 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Attention to detail — Proficient

March 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

March 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Project timeline management — Proficient

March 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Written communication — Proficient

March 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate